Above all else, JetBlue is dedicated to inspiring humanity. We strive to make every part of your experience as simple and as pleasant as possible, but we know there can be times when things do not go as planned. If you’re inconvenienced as a result, we think it is important that you know exactly what you can expect from us. That’s why we created our Customer Bill of Rights. These Rights will always be subject to the highest level of safety and security for our customers and crewmembers.
Click the link below to learn more about our Customer Bill of Rights.
JetBlue Customer Bill of Rights