Please note: World Passports are not accepted for travel on any JetBlue flight.
Citizens of countries other than the US or Canada are NOT required to carry their passports if they have documents issued by the U.S. government such as Permanent Resident Card. Those who do not should be carrying their passports while visiting the U.S.
The name on the ID must match the name in the reservation.
The deadline for REAL ID compliance has been extended to October 1, 2020. Please note that some state and federal government websites may still be in the process of being updating.
Visit https://www.dhs.gov/real-id for states' current compliance status.
Children under the age of 18 and traveling on a domestic flight do not need to show identification or documentation unless they are under 14 days old (physician’s letter required) or are traveling as a lap child (proof of age may be required).
Customers traveling with an infant as a lap child will be asked for proof of age, such as a passport, birth certificate (photo or digital copies are acceptable for domestic travel) or an immunization record.
Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.
Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.
A valid passport is required for ALL customers (regardless of age) who are traveling to/from the United States and any country in the Western Hemisphere. World Passports are not accepted for travel on any JetBlue flight.
Ensure that your passport is valid through the dates of your trip. Also note that some countries require passports to be valid for at least six months upon entry. Be sure to check the country-specific requirements prior to travel.
Please note: If the name on your travel documents does not match the name on the reservation, you may be required to show additional documents such as a notarized marriage certificate.
All customers must be checked in for their flight at least 60 minutes prior to scheduled departure and must be onboard 15 minutes prior to scheduled departure.
Online Booking Time Limit & International Check In
Please be advised that the ticketing time limit for online bookings is 20 minutes from the time the reservation was started. Additionally, if you are booking an international flight, you must do so 90 minutes prior to departure. In the rare event that you are able to complete your booking within the 90-minute time limit, it will still be your responsibility to make it to the airport ticket counter at least 60 minutes prior to departure for check-in.
If you are traveling to an International destination, please check in at the ticket counter. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.
Please see specific destination/citizenship information for additional requirements and also if you are traveling with children under the age of 18.
NOTE: Some countries require Proof of Return/Onward travel which will be requested at the departure airport.
All JetBlue customers should be prepared for random document and baggage inspections.
U.S. Citizens are not required to have passports to enter Puerto Rico; however, proof of residency or citizenship is recommended for your return.*
Please note: Citizens of countries other than the United States or Puerto Rico are required to have a valid passport for travel between Puerto Rico and the U.S. Also, the passport must be valid for six months beyond your intended departure date. World Passports are not accepted for travel on any JetBlue flight.
Customers traveling with an infant as a lap child will be asked for proof of age, such as a passport, birth certificate or an immunization record.
Children who are under 16 years old and U.S. citizens may travel with their original U.S. birth certificate with the raised seal. Children who are 16 and older, and are U.S. citizens, are required to travel with photo ID. The photo ID can be a passport, or their original U.S. birth certificate with the raised seal plus a government-issued photo ID. Children over the age of 15 who are not U.S. citizens must hold their own passport.
An unaccompanied minor needs proof of citizenship/residency. The person dropping them off and picking them up will need a photo ID.
Proof of citizenship is:
*A certified birth certificate has a registrar's raised, embossed, impressed or multicolored seal, registrar's signature, and the date the certificate was filed with the registrar's office.
Photo-copied birth certificates are not acceptable. Hospital-issued birth certificates with foot prints on the back are not recognized as legal documents.
Please note: If traveling with a birth certificate and a government issued photo ID and the last name is not the same on both documents, you may be required to show additional documents such as a notarized marriage certificate.
If you will be departing from Puerto Rico to another Caribbean Island, with the exception of the U.S. Virgin Islands, you will be required to present proof of citizenship at the airline providing the transportation prior to departure in Puerto Rico, upon entry onto a cruise ship, at the port of entry, and prior to return.
If you have dual citizenship and are a U.S. citizen, a U.S. passport will always be the preferred document.
Citizens of Germany may enter or exit the U.S. with Kinderausweis German Identity Cards. A Military ID is acceptable in combination with movement or travel orders issued by a NATO country.
Refugee Document I-571 issued to qualified refugees residing in the U.S. is accepted.
Merchant Seaman may travel on a Seaman Book, provided you are traveling on duty and have proof of your legal right to enter the U.S.
U.S. Seaman traveling on duty may enter the U.S. with a U.S. Merchant Mariner's Document or Z card.
If you are traveling on government duty, you must present your passport and proof of your legal right to enter the U.S.
If you are in transit without a Visa, you will not be accepted for travel on JetBlue.
**Puerto Rico Voters ID Card
The Puerto Rico Voters Identification Card is acceptable as a government-issued form of ID, but must be accompanied with another form of government-issued ID such as a Social Security card, birth certificate, etc.
St. Thomas is part of the United States Virgin Islands. U.S. Citizens and Lawful Permanent Residents are not required to present a passport for direct travel to and from U.S. territories; but a valid government issued ID is required and an original birth certificate with a raised seal is recommended. World Passports are not accepted for travel on any JetBlue flight.
All customers are strongly recommended to travel with a passport to avoid any citizenship/residency issues that may arise. Please check for specific requirements for the country (or countries) you are visiting to make sure you have the correct documents.
The Department of Homeland Security (DHS) has established the ESTA program and the requirement that Visa Waiver Program travelers obtain a travel authorization via ESTA prior to boarding a U.S. bound carrier.
The Visa Waiver Program allows eligible citizens of designated countries to travel to the United States without a visa on short visits for business or pleasure.
Travelers must complete the online ESTA application, accessible from https://esta.cbp.dhs.gov/esta/esta.html
Click here for FAQs about ESTA from U.S. Customs and Border Protection.
During the check-in process, the Visa Type should default to VVV (destination and transit visa) which covers the vast majority of visas that are eligible for travel. If Visa Type does not provide a default option, choose VVV as the visa type and enter the appropriate visa information.