Seattle Tacoma International Airport - SEA

Seattle Tacoma International Airport - SEA
Terminal    Main Terminal - South End
Recommended Check-in Time 2 hours
Even More® Speed Yes*
Ticket Counter Hours

7:30 p.m. - 12:00 a.m.

5/25 - 6/14/17
4:30 a.m. - 2:20 p.m.
6:15 p.m. - 12:00 a.m.

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information

Baggage Claim Phone Number

1-206-835-1371, option 1 (office)
1-206-248-5018 (fax)

Baggage Service Office operates during the same hours as the ticket counter.

Skycap/Curbside No/No
Airport Website Click Here
Directions to Airport Click Here For Directions

*Please be advised, the expedited security lane is currently available at TSA security checkpoint 2 and checkpoint 3.

Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • JetBlue mobile app: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.

Address and phone number - SEA


17801 Pacific Highway
South Seattle, WA 98158

General Airport Phone: 1-206-787-4682

Baggage claim information

Baggage Claim is located on the baggage level. You can pick up your bags from Carousel 1.

A crewmember is available at Carousel 1 for the arrival of our flights until all bags are claimed.

Making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.

The Baggage Service Office is open during the same hours as the Ticket Counter.

Seattle Tacoma Baggage Service Office telephone: 1-206-835-1371, option 1  (if your call is not answered, please leave a message which will be returned promptly).

Seattle Tacoma Baggage Service Office fax: 1-206-248-5018

Baggage claim follow-up

To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.

Boarding & deplaning options

We board only from the jetbridge at Seattle International Airport.

At times, due to operational constraints in the airport, boarding and deplaning can take place in a remote area. In these cases, deplaning will consist of walking down a set of air stairs and taking a bus to the terminal, which can take 2 to 3 minutes. Busses can hold up to 75 people with 10 ADA seats. The remaining space is standing room.

For boarding in these cases, customers walk down the ramp to board a bus, which will provide transport to where the plane is parked. Boarding takes place via a set of air stairs.

If you require additional support during this process, please inform a ticket/gate agent so specific assistance arrangements can be made. For customers who cannot ascend or descend stairs, a LIFT vehicle is used.

Car rental companies

For car rental information, click here.

Other car rental options

We can also offer you special rates on rental cars through our partner You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to

You may also contact Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

Check in & gate information

Ticket counter location

Our ticket counter is located at the north end of the Central Terminal between American Airlines and Alaska Airlines.

We recommend that you arrive at least 2 hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gate A5.

The expedited security lane is currently available at TSA Security Checkpoint 2 and Checkpoint 3.

Identification requirements

Click Here for Identification / ID Requirements.

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage, if you are traveling on JetBlue and just got off a cruise you will be able to check your bag eight (8) hours prior departure. That is only offered on cruise days which are Tuesday, Friday, Saturday and Sunday’s from May to early October. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code 
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Skycap and curbside check in

Skycap and curbside check in are currently not available at the Seattle Airport.


Check in & pick up info for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

Customer paging
If you’re trying to get a hold of someone at the airport call 1-206-835-1371 to have them paged.

Directions to SEA

from the North

Take Interstate 5 to Exit 154B. Drive west on State Route 518 to the Airport Exit.

from the South

Take Interstate 5 to Exit 154. Drive West on State Route 518 to the Airport Exit.

from the East

Take Interstate 405, which turns into State Route 18, to the Airport.

Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

Ground transportation

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 

Mileage information

The airport is located 15 miles from downtown Seattle. Additional areas of interest:

Bellevue, WA 18 miles
Tacoma, WA 24 miles
Vancouver, BC 157 miles
Portland, OR 162 miles
Spokane, WA 286 miles

Other airlines

If you're making a connection in Seattle,  click here for a list of other airlines and their contact information.


For additional parking information call: 1-206-787-5308 or click here to visit Port Seattle's website.

* All rates are subject to change without notice.

Disabled parking

More than 100 stalls are conveniently located in long-term parking on the 4th floor of the airport garage, directly connected to the main terminal by skybridges.

Vehicles properly displaying valid disabled permit identification may use these spaces. Long-term parking rates apply.

Fourteen stalls are conveniently located on the short-term (hourly) parking floor (floor three) of the garage for permitted vehicles. short-term parking rates apply.

As an alternative to dropping off disabled customers on the airport drives, a new service has been set up in Valet Parking on the fourth floor of the parking garage. Drivers with disabled customers can park in Valet area, but pay the General Parking rate for the first four hours of use, after which normal valet parking rates apply. Parking attendants are available to assist, if needed, with transporting baggage to the terminal. Wheelchairs are available.

The height clearance for this section of the garage is seven feet (the rest of the garage is restricted to vehicles up to 6' 6" high or 1.981 m).


Special service information

The airport is fully equipped with accessible facilities to provide all travelers - as well as meeters, greeters, and airport employees - with safe, convenient means of getting around.

Wheelchair Services

To the ticket counter from Link Light Rail, Rental car drop off, or the parking garage: Travelers must contact Prospect at 206-246-1550 to make a reservation prior to arriving at the airport.

From the ticket counter to departure gate: Travelers must contact their airline directly to make a reservation prior to arriving at the airport.

From the arrival gate to Baggage Claim: Travelers must contact their airline directly to make a reservation prior to arriving at the airport.

For more information, visit our Accessibility page.

Wheelchair Rental

Wheelchairs are available to rent from Ken's Baggage and Frozen Food Storage. Click here for more details.

Pet Relief Areas

OUTSIDE: There are two areas outside the Main Terminal that are equipped to serve as relief areas for traveling animals. These areas are located outside of Baggage Claim on both the north and south ends.

Outside Door #26, just past Carousel 16
Relief area: small sandy area to the left, under the stairs

Outside Door #00
Relief area: large grassy area at the end of the parking lot - also equipped with bags for cleanup

INSIDE: There is a pet relief area in the Main Terminal beyond security for assistance dogs who are traveling with their owners. The area is located in Concourse C.


Accessible phones are located in the Main Terminal on every concourse and in both satellites.

TDD phones for the hearing impaired are located throughout the airport:

  • Ticketing Level (Main Terminal): In front of United ticket counter (one TDD phone in four-phone bank)
  • South Esplanade (one TDD phone is sit-down phone)
  • Baggage Claim (Main Terminal): Under escalator at Carousels 6 and 7 (one TDD phone in two-phone bank)
  • Concourse B: Gate B3 and Gate B11 (one TDD phone in six-phone bank, per gate)
  • Concourse C: Gate C14 (one TDD phone in six-phone bank)
  • Concourse D: Gate D1 (wall phone); Gate D8 (one TDD phone in six-phone bank)
  • North Satellite Gates: N8 (one TDD phone in six-phone bank)
  • Gates 2/3 (one TDD phone in six-phone bank)
  • Parking Garage 3rd Floor (one TDD phone in six-phone bank)


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