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JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
NANTUCKET MEMORIAL AIRPORT
Cape Air14 Airport RoadNantucket, MA 02554
General Airport Phone: 1-508-325-5300
Please pick up your bag from the baggage claim area in the main terminal.
Making a baggage claim
If your baggage has been delayed or damaged, it is important to make a baggage claim with a Cape Air crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four (4) hours after arrival.
The baggage service office is open from 7:00 a.m. until 9:00 p.m.
Nantucket Baggage Service Office telephone: 1-508-228-1492
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.
For car rental information at Nantucket Memorial Airport, click here.
Ticket counter hours and location
Our ticket counter is in the Main Terminal and is open 1 hour prior to scheduled departure.
We recommend you arrive at the airport 60 minutes prior to departure.
You will need a boarding pass to get through security.
Click Here for Identification / ID Requirements
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Luggage Forward is located in the Terminal Annex Building and will pick up bags up from home, office, or hotel. For further information call 1-866-416-7447.
ACK to BOS 45 minutes
BOS to ACK 50 minutes
New York, NY
ACK to JFK 1 hour 30 minutes
JFK to ACK 1 hour 25 minutes
Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.
Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Using ridesharing apps or taxi? You can be picked up and dropped off right outside the terminal.
Want to take public transit? The M60 SBS & Q47 bus stop is located on Marine Terminal Road outside of Terminal A.The Q70 SBS, Q72 & Q48 are accessible from Terminal B. If you take one of these to Terminal B, you can take the free BLUE shuttle to Terminal A.
The airport is five miles from Nantucket.
For additional mileage information, visit mapquest.com by clicking on the link below.
For parking information at Nantucket Memorial Airport, click here.
*Rates are subject to change without notice.
For your convenience, regular and oversized wheelchairs are available upon request.
TDD/TTY phones for the deaf or hard of hearing may be found near the baggage claim area.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
Drop off information
One person may accompany the child to the gate of their departure flight. Simply check in at the ticket counter and receive a gate pass to allow you to pass through security. We request that the person dropping off the child remain in the terminal until the flight has departed.
Pick up information
When picking up an unaccompanied minor, one person may receive a gate pass to proceed to Gate 5A to meet the minor. Please arrive at the airport no later than 45 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
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