Even More® Speed
Mon -Fri 3:30 a.m. - 8:00 p.m.Saturday 3:30 a.m. - 5:30 p.m. Sunday 3:30 a.m. - 3:30 p.m.
Cash is not accepted as a form of payment at the ticket counter.Click here for more information.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
PITTSBURGH INTERNATIONAL AIRPORT
JetBlueLandside Terminal3rd Floor Ticket Counter PO Box 12406Pittsburgh, PA 15231-0370
General Airport Phone: 1-412-472-3375
Baggage claim is located on the first floor, Baggage Claim Level. You can pick up your bags from Carousel J.
Making a baggage claim
If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.
The baggage service office is open from 8:00 a.m. until 10:30 p.m. but is only staffed during an active arrival.
Pittsburgh Baggage Service Office telephone: 412-472-3375, ext. 1223408
Pittsburgh Baggage Service Office fax: 412-472-3451
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
Car rental agencies are located on the baggage claim area and it is just a short walk to pick up a rental car at the airport's covered garage. Click here for more information.
Other car rental options
We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com
You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..
Ticket counter hours and location
Our ticket counter is located in on the third floor (Ticket Counter Level) of the Terminal, next to Southwest Airlines, and is open from 4:00 a.m. - 8:00 p.m.
We recommend you arrive at the airport at least two (2) hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
You will need a boarding pass to get through security. Our flights depart out of Concourse D, Gates D77 and D79.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.
You can retrieve your information and check in at a kiosk using one of the following methods:
In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.
Skycap and curbside check in
Curbside check in is currently not available, but skycap service is available.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
Pick up information
Please check with a JetBlue crewmember at the ticket counter or in the baggage service office. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
In cases where a flight arrives after the ticket counter is closed, the pick-up person should proceed directly to baggage claim to meet the minor.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
The airport is situated west of downtown Pittsburgh.
from downtown Pittsburgh
Go through Fort Pitt tunnels to I-376 West. Travel approximately 14 miles to Airport Exit #53.
traveling Southbound on I-79
On I-79 South, take exit 59B (Pittsburgh International Airport) to I-376 West towards airport. Travel approximately 12 miles to Airport Exit #53.
via University Boulevard
At the intersection of University Boulevard and Business Loop I-376, turn left onto Business Loop I-376. Travel approximately 2 miles and take Airport Exit I-376 West to Pittsburgh International Airport, Exit #53.
traveling Eastbound on I-80
On I-80 East follow signs for PA Turnpike I-376 East. Follow until Pittsburgh International Airport Exit #53.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
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Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Using ridesharing apps or taxi? You can be picked up and dropped off right outside the terminal.
Want to take public transit? The M60 SBS & Q47 bus stop is located on Marine Terminal Road outside of Terminal A.The Q70 SBS, Q72 & Q48 are accessible from Terminal B. If you take one of these to Terminal B, you can take the free BLUE shuttle to Terminal A.
The airport is located seven miles from downtown Pittsburgh. Additional areas of interest:
If you're making a connection in Pittsburgh, click here for a list of other airlines and their contact information.
For parking information click here or call: 1-412-323-4455.
* All rates are subject to change without notice.
Both regular and oversized wheelchairs are available upon request.
Elevators are available to take customers in wheelchairs to different levels.
If you need assistance, you and your assistant may use the unisex restroom located on Concourse C and D.
Skycaps for wheelchair or porter service can be arranged by contacting JetBlue or by stopping at the Information Desk. The Information Desk is located on the second floor, Transit Level, and is available from 7:00 a.m. until 9:00 p.m.
Visual paging services can be found on the flight information display screens throughout the Terminal.
TTY phones are available on the second floor, Transit Level, and on the concourses.
There is a Pet Relief area located next to Gate D77 in the D Concourse.
Indicates link opens an external site and may not conform to the same accessibility policies as JetBlue.