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12:15 a.m. - 7:45 a.m.9:30 a.m. - 2:00 p.m.
last updated: July 30, 2016
Please be advised of reports of an outbreak of mosquito-borne Zika virus affecting parts of Latin America, the United States and the Caribbean, including Aruba, Bahamas, Barbados, Cayman Islands, Costa Rica, Colombia, Cuba, Curaçao, Dominican Republic, Ecuador, Florida, Haiti, Grenada, Mexico, Puerto Rico, St. Maarten, St. Thomas, St. Croix, St. Lucia, Texas and Turks and Caicos.
The risk of mosquito-borne transmission on aircraft is extremely low and customers traveling to affected areas should follow the recommendations provided by the CDC at http://www.cdc.gov/Travel.
What is Zika?Zika is a mosquito-borne virus that is spread to people through mosquito bites.
What are the symptoms?The most common symptoms of Zika are fever, rash, joint pain, and conjunctivitis. The symptoms are usually mild and can last several days to a week. Many people infected with Zika will not develop symptoms or even realize they have been infected.
What is the treatment?There is no vaccine to prevent or medicine to treat Zika. Travelers can protect themselves from contracting Zika by taking steps to prevent mosquito bites, such as using insect repellent, wearing long sleeves and pants, and staying in places with air conditioning or window and door screens.
Zika and PregnancyZika virus can be spread from a pregnant woman to her unborn baby and can cause serious birth defects and other poor pregnancy outcomes. The CDC recommends special precautions for pregnant women and women trying to become pregnant:
Does Zika virus infection cause GBS?We do not yet know if there is a connection between GBS and Zika virus infection. It is difficult to determine if any particular pathogen or germ “causes” Guillain-Barré syndrome (GBS). The Brazil Ministry of Health has reported an increased number of people who have been infected with Zika virus who also have GBS. CDC is working with Brazil to study the possibility of a link between Zika and GBS.
Because the spread of Zika is ongoing, travelers should check the CDC travel website for the most up-to-date locations and recommendations: http://www.cdc.gov/Travel
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.
AGUADILLA RAFAEL HERNANDEZ AIRPORT
405 Base Ramey Aguadilla, PR 00604
General Airport Phone: 1-787-890-1680
Baggage Claim is located on the east side of the terminal on the first floor. You can pick up your bags at Carousel 11.
Making a baggage claim
If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the Aguadilla JetBlue Baggage Service Office within four (4) hours after arrival.
The baggage service office is open from 1:00 a.m. until 12:30 p.m.
Aguadilla Baggage Service Office telephone: 1-787-890-1680 opt. 1 (Office)
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.
Aguadilla does not have a jetbridge and all boarding is done via the airstairs. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.
Depending on weather and other circumstances, Aguadilla may offer boarding and deplaning from both the front and back of the aircraft.
Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!
The following car rental agencies are located in the terminal:
Other car rental options
We can also offer you special rates on rental cars through our partners. Click here.
Ticket counter location
Our ticket counter is located to the right of the terminal, adjacent to the new entrance.
We recommend you arrive at the airport at least two (2) hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
You'll need a boarding pass to get through security. Our flights depart out of Gate 15.
Click Here for Identification / ID Requirements
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.
You can retrieve your information and check in at a kiosk using one of the following methods:
In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.
Skycap and curbside check-in
Aguadilla Hernandez Rafael Airport does not currently offer skycap or curbside check-in service.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it's the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
When picking up an unaccompanied minor, you can meet them in the baggage claim area where they will be escorted by a JetBlue crewmember. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
from San Juan:
Take Route 22 west to Route 2 and then Route 110. Route 110 will take you straight to the airport.
Take Route 2 north and then Route 107 straight to the airport.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.
Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
The airport is located three miles from downtown Aguadilla. Additional areas of interest:
If you're making a connection in Aguadilla, here's a list of other airlines:
Parking is located east side of the airport terminal and there is a parking fee of $3* for the first 4 hours and $.75* for each additional hour.
*Rates are subject to change without notice.
Cats and dogs traveling between the Continental United States and Puerto Rico are required to have the following upon arrival:
For more important information on vaccinations and importing pets to Puerto Rico click here or call 787-796-1650.
When exiting Puerto Rico, you are required to clear all checked baggage through Agriculture prior to check in.
All customers are subject to random Customs inspection.
Items such as fruit, live plants, and certain types of meat may not be allowed into the mainland. Please check with U.S. Customs, Agriculture, and Fish and Wildlife.
Please visit http://www.cbp.gov/ for additional Customs information and www.usda.gov for Agricultural information.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
TDD /TTY phones are available in the west side, concourse level of the airport.
An information desk is available for customers who are blind, have low vision, deaf or hard of hearing and is staffed from 6 a.m. until 6 p.m.
Indicates link opens an external site and may not conform to the same accessibility policies as JetBlue.