JetBlue uses an automated email Flight Status Notification tool (FSN-T) to automatically send email notifications in real time to customers impacted by certain flight events.
FSN-T email notifications are completely automated and sent to the primary customer on the reservation, using the email address provided in the reservation.
Additional Notification Options
Customers may check their flight status using the online Flight Tracker. This tool is also available on the JetBlue mobile app.
To receive automated messages via the mobile app, Customers must enable Push Notifications.
iPhone and Android Users
Once your push notifications are on, go back to the More menu and choose "Flight Tracker." You can choose to look up the flight by the flight number or city pairs.
For more information on the JetBlue mobile app and available features, please visit www.jetblue.com/mobile.