We're excited to announce our new automated email Flight Status Notification tool (FSN-T) which will allow us to automatically send email notifications real-time to customers impacted by certain flight events.
FSN-T email notifications will be completely automated and sent to the primary customer on the reservation, using the email address provided in the reservation
Sign up for additional alert options
Click here to sign up for additional flight notification options, such as SMS text and/or voicemail, for any of the following events:
Notifications are also available via the JetBlue iPhone app or you may check your flight status on jetblue.com.
Flight Status Notification is a tool you can use to receive notification on the current status of your flight.
The following options are available for Flight Status Notification:
*Notification via voice messages may be sent to any 10 digit dial code with in the 50 United States or Puerto Rico, Bermuda, or Dominican Republic.
**Emails sent to mobile devices must be capable of receiving email messages and you must have an associated email account. The email address provided must follow the email@example.com format and only letters, numbers, underscores, and one dot (.) is allowed.
***See SMS Terms and Conditions below
****PUSH notifications are only sent through the JetBlue mobile app. For more information on the mobile app and features, please visit http://www.jetblue.com/mobile
This service can save you valuable time and improve your travel experience.
Once you have accessed the Flight Notification Subscription Page, enter your flight information, provide your contact information, select your preferred method(s) of delivery, and click the 'Submit' button.
Email messages may be sent to a cell phone*, personal digital assistant* (PDA) or regular email account. Voice messages can be delivered to wireless phones or wired phones and are limited to numbers with in the 50 United States or Puerto Rico, Bermuda, the Bahamas or Dominican Republic. SMS Notifications must be sent to a valid 10 digit U.S. mobile phone number.
*Device must be capable of receiving email messages.
When you subscribe to Flight Status Notifications for a flight, you will receive ALL of the following (applicable) notifications for the flight:
Enter the flight number for any JetBlue flight. We currently can only provide the flight status information on flights operated on a JetBlue aircraft. If you have a connecting flight on a different carrier we won't be able to provide notification on that specific flight.
Select the city your flight departs from or arrives into (based on your departure/arrival selection).
Request notification for your JetBlue flight.
TERMS AND CONDITIONSJetBlue SMS programs run on the code 538258. JetBlue will not charge you to use this service; however your wireless service provider may charge for sending and/or receiving messages and for air-time.
Service Terms:1. JetBlue provides short message service (SMS) notifications and promotional messages (the 'Service'). Please note that to process your requests for this Service, you may be charged a fee to send and receive messages based on the terms of your wireless carrier agreement. All charges are billed by and payable to your wireless carrier. Check with your wireless carrier if you have questions about your wireless plan.
2. JetBlue will not be liable for any delays in the receipt of any SMS messages. Messages sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that messages will be delivered.
3. This Service is available on the following carriers: Alltel, AT&T, Boost Mobile, Cellular South, Cincinnati Bell, Cricket Wireless, nTelos, Sprint PCS, T-Mobile, US Cellular, Verizon Wireless, Virgin Mobile and others.
4. For questions, please send an e-mail with your mobile number and question to: firstname.lastname@example.org or call 1-800-JETBLUE.
Flight Status Notifications (FSN)
OPT-IN: Travelers and others can sign up to get one-time FSN messages, on any flight, on the JetBlue website at https://www.jetblue.com/manageflights/flightnotification/.
Note: Once the flight has reached it's destination, no FSN messages will be sent.
HELP: To get HELP on FSN: Text ‘FSNHELP’ to 538258.
STOP: To STOP (or opt out of) FSN on 538258: Reply 'FSNSTOP' to any message, or send ‘FSNSTOP’ to 538258.
DealsOPT-IN: Text 'DEALS' to 538258.
HELP: To get HELP on DEALS: Text ‘DEALSHELP’ to 538258.
STOP: To STOP (or opt out of) DEALS on 538258: Reply 'DEALSSTOP' to any message, or send ‘DEALSSTOP’ to 538258.
HELP: To get HELP on ALL JETBLUE MOBILE PROGRAMS: Text ‘HELP’ to 538258.
STOP: To STOP (or opt out of) ALL JETBLUE SERVICES on 538258: Reply 'STOP' to any message, or send ‘STOP’ to 538258. You can also opt-out by texting 'END', or 'QUIT', 'STOP ALL'or 'UNSUBSCRIBE', or 'CANCEL' to 538258.