If you think you may have enrolled in the TrueBlue program in the past, simply visit www.jetblue.com/trueblue and click the sign-in button. Enter your full email address and the password you created when registering. If you have forgotten your password use the provided link to securely reset a new password.
For any needed assistance, we are available 24 hours each day at 1-800-JETBLUE (538-2583) and are happy to help you locate your TrueBlue account.
You can reset your TrueBlue password quickly and securely by clicking the "Forgot password?" link on the TrueBlue sign in page. This will send a password reset link to your email address. Retrieve the email and follow the instructions. To ensure a smooth password reset:
We also recommend, but do not require, that your password:
In compliance with our Internet safety guidelines, all children 13 years of age and younger must be enrolled in the TrueBlue program by a parent or guardian. To register a child, age 13 or younger, log into your TrueBlue account and open the drop-down menu, nect to your name in the upper right corner, and choose "Enroll a Child."
To create your child's account, they must have a unique email address that is not currently being used by another TrueBlue member.
If you have confirmation numbers for any flights completed within the last year, you can request points within their TrueBlue account once enrolled. For future flights, you can attach their TrueBlue number on the "My Trips" page and any applicable TrueBlue points will post to their new account automatically.