Help

Lima, Peru (LIM)



 
Jorge Chávez International Airport (LIM)
Terminal    Main Terminal
Recommended Check-in Time 2.5 hours

Even More® Speed

No
Ticket Counter Hours 8:10 p.m. - 10:59 p.m.
Baggage Claim Phone Number

+51 1 5172464 (M-F 9:00 a.m. - 1:00 p.m. and 2:00 p.m. – 5 p.m.)

Skycap/Curbside Yes/No
Airport Website Click Here

 


Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights and 60 minutes for international flights
  • Checked baggage will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.


LIM - Boarding & Deplaning Options
JetBlue uses a jetbridge for boarding and deplaning at Jorge Chávez International Airport.

Receipt requests for Peruvian citizens

If you are a Peruvian citizen and would like to request a physical receipt for a past or future flight to/from Lima, Peru, please email reservaciones@jetblue.com


LIM - Traveling to Peru with Pets/Service & Emotional Support Animals

JetBlue will accept pets (small dogs and cats) for transportation to Peru. Service and Emotional Support Animals are allowed.

Cats and dogs must be accompanied by:

  • Vaccination certificate according to the pet’s age.
  • A Veterinarian Health Certificate, specifying products used against parasites
  • Rabies vaccination certificate, other updated necessary vaccinations (if applicable) and deworming certificate, issued at the point of origin.

Cats and dogs must be vaccinated for rabies between 30 days and 12 months prior to travel. Shortly before traveling, a USDA (or CFIA) accredited veterinarian must then complete the Peru Veterinary Certificate for endorsement by the USDA or CFIA if traveling from the United States or Canada. If you are not traveling from either of these countries, the Governing Authority of your country should endorse the forms. A copy of the Rabies Certificate should also be included. A ticks and tapeworm examination should be performed by your veterinarian shortly prior to travel and should be included with the Veterinary Certificate for USDA/CFIA endorsement.

Upon arrival at the Lima airport you must proceed to the SENASA OFFICE and pay a small fee for their pet certificate in the Lima airport (SENASA OFFICE).

Pets arriving without proper documents will be quarantined or re-embarked to point of origin.

Pets may enter as customer's baggage, in the cabin.

Pet in cabin facility applies only to:

  • cats and dogs (up to 6 kg.); or
  • Service or Emotional Support Animals, accompanied by a training certificate.

Due to the outbreak of Mad Cow Disease, customers carrying catlike animals and domestic cats are required to fill a legal form on arrival, declaring that the animal has not been fed with bovine meat, if arriving from: Austria, Belgium, Canada, Czech Rep., Denmark, Finland, France, Germany, Greece, Ireland (Rep. of), Israel, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovenia, Spain, Switzerland, United Kingdom (incl. Channel Isl., Isl. of Man and Northern Ireland) or the USA.

THE DIRECTOR OF AGRICULTURE RESERVES THE RIGHT TO REFUSE ENTRY OF ANY ANIMAL FOR ANY REASON.

Service Animals:
In addition to the requirements above for all cats and dogs, Service Animals shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

NOTE: Documentation is not required as a condition for permitting an individual to travel with his or her service animal in the cabin unless a customer’s verbal assurance is not credible.
 
Emotional Support/Psychiatric Service Animals – require current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional or physician* stating:

  • The customer has a mental health-related disability
  • That having the animal accompany the customer is necessary to the Customer’s
    mental health or treatment
  • The individual providing the assessment of the customer is a licensed mental health professional and the customer is under his or her professional care
  • The date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued.

NOTE: Service Animals that are not trained or are in training will not be transported. Any service or Emotional Support Animal, other than a cat or dog, must receive approval from Peru’s Director of Agriculture prior to the date of travel and evidence of such approval must be presented and verified with JetBlue prior to the date of travel. Customers should reach out to JetBlue’s Customer Support Team at SpecialServiceRequest@jetblue.com, or call 1-800-JETBLUE (538-2583) and request to be directed to the Customer Support Team.


LIM - Special Service Information

Both regular and oversized wheelchairs are available upon request. An elevator is available to get to different levels.

Automated Flight Center can be contacted at 511-511-6055

Pet Relief Area
In LIM airport there is not a pet relief area.

UMNR Pick up and Drop off Areas
The pick up area is on the International Arrival Hall on the first floor and the Drop off is on the ticket counter on the first floor.


Libro de Reclamaciones

Conforme a lo establecido en el Código de Protección y Defensa del Consumidor este establecimiento cuenta con un Libro de Reclamaciones Físico a tu disposición. Solicítalo para registrar una queja o reclamo.


Linked Topics
Click on one of the categories below to find similar knowledge: