Passenger Terminal, Level 2 Concourse C
Recommended Check-in Time
Even More® Speed
Ticket Counter Hours
9:00 p.m. - 12:00 a.m.
Baggage Claim Phone Number
+593 2 3954200 ext. 2302 (office)
Even More® Speed
9:00 p.m. - 12:00 a.m.
+593 2 3954200 ext. 2302 (office)
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
AEROPUERTO INTERNACIONAL MARISCAL SUCRE
Tababela, Quito, Ecuador
General airport phone number: +593 2 3954200
JetBlue does accept pets (small dogs and cats) for transportation to/from Ecuador. Service and Emotional Support dogs and cats are also accepted.
Dogs and cats may only enter Ecuador from any country if they are fully compliant with the import requirements:
Dogs and cats may only enter Ecuador, from any country, if they are fully compliant with the import requirements.
Note: Failure to comply with any of the requirements may result in refusal of entry of the pet into Ecuador.
ECUADOR’S HEALTH DEPARTMENT RESERVES THE RIGHT TO REFUSE ENTRY OF ANY ANIMAL FOR ANY REASON.
Please note that special conditions apply for the transportation of Service Dogs or Cats.In addition to the requirements above for all dogs and cats, Service dogs or cats shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.
Emotional Support / Psychiatric Service Dogs or Cats
Require current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional stating:
NOTE: Service dogs or cats that are not trained or are in training will not be transported.
Baggage Claim is located after the Immigrations area, before the Customs area.
Making a baggage claim
If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.
Baggage Service Office telephone: +593 2 3954200 ext 2302
Baggage claim followup
To follow-up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.
JetBlue boards and deplanes by jetbridge or airstairs.
Our ticket counter is located in the Passengers Terminal, Level 2 Concourse C, next to Delta and American Airlines.
We recommend you arrive at the airport at least three (3) hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
To get through security you will need to check in at the ticket counter and receive your boarding pass.
Check-in requirements for international travel
Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.
Click Here for Identification / ID Requirements.
Boarding cut-off time
Each customer must be onboard the aircraft 20 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
Kiosk check in
Kiosk check in is also available at Mariscal Sucre International Airport.
Skycap and curbside check in
We currently do not offer curbside check in or skycap service at Mariscal Sucre International Airport.
Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
Drop off information
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.
The following forms must be completed by the Parent or Guardian dropping the child off at the airport and must be inserted into the Junior Crew Pouch:
Pick up information
Parents or guardians who are picking up an unaccompanied minor should wait at the Arrivals ares. A JetBlue crewmember will accompany the unaccompanied minor from the gate to the ticket counter. Please arrive at the airport no later than 45 minutes before the scheduled arrival.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
Car rental counters are located outside of the Arrivals area on Level 1. Agency information may be found by clicking here.
Take Ruta Viva or Av. Interoceanica to Airport
From central Quito, take the E28 highway east via Cumbayå towards Tumbaco, turning north onto the E35 at Pifo. After 3km (2 miles) on the E35, the Conector Alpachaca road branches off the E35 and leads directly to the airport. Owing to the winding nature of the roads around Quito and traffic congestion, the journey can take 60 minutes.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.
Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
Using ridesharing apps or taxi? You can be picked up and dropped off right outside the terminal.
Want to take public transit? The M60 SBS & Q47 bus stop is located on Marine Terminal Road outside of Terminal A.The Q70 SBS, Q72 & Q48 are accessible from Terminal B. If you take one of these to Terminal B, you can take the free BLUE shuttle to Terminal A.
If you're making a connection, click here for a list of other airlines that fly to/from Mariscal Sucre International (UIO) Airport.
Parking information may be found by clicking here.
For your convenience, regular sized wheelchairs are available upon request. Elevators are available to move between levels.
An information desk is availabl 24/7, and TTY phones are located on Level 2.
For additional travel tips, saftey, immigration and customs information, visit http://www.aeropuertoquito.aero/en/
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