Check in is only available within 24 hours of departure and no less than 90 minutes prior to departure.
You must go through the online flight check-in process separately for each flight.
Yes. Once the check in is complete, you can go back and change/upgrade seat, purchase extras, add a TrueBlue number and Known Traveler Number, as well as reprint boarding pass(es).
To choose your seat, select Change Seats from the itinerary screen. That'll take you into the seat map where you can change the seat for anyone checking in with you by selecting their name.
Please keep in mind that you can check in online 24 hours in advance, but no less than 90 minutes prior to, your flight’s scheduled departure time.
You can use online flight check-in if you know your departure city and 6-digit JetBlue confirmation code.
If you do not have this information, please check in with a JetBlue crewmember at the airport.
If you booked through your travel agent and are unable to view your booking on jetblue.com, please feel free to call 1-800-JETBLUE (538-2583) for assistance.
You are not required to be a TrueBlue member to use online flight check-in. If you're not a TrueBlue member, you will need your confirmation code and departure city to use online flight check-in. However, TrueBlue members earn Award travel for traveling on JetBlue and do not need to know their booking confirmation code in order to use online flight check-in.
Online flight check-in is available if you have a confirmed reservation. You can check in online 24 hours in advance, but no less than 90 minutes prior to your flight’s scheduled departure time.
During the check in process at the ticket counter, you will be asked how many bags each customer is checking in. Your bag tag numbers will be printed on your boarding pass. Upon arrival at the airport, you will need to take your bags to the designated bag drop location. The JetBlue crewmember will print your bag tags and you may then proceed to the security checkpoint.
You can get your boarding pass within 24 hours of your scheduled flight departure by checking in online.
If you don't have access to a printer, you can use the JetBlue mobile app to get a mobile boarding pass, or easily print a boarding pass from one of our kiosks at the airport.
You can check in for your flight up to 24 hours in advance, but no less than 90 minutes prior to your flight's scheduled departure time.
Where to go
Need step-by-step help? Read on!
Online flight check-in allows you to check in for JetBlue flights from your home or office computer, so that when you arrive at the airport you can go directly to the designated bag drop or security checkpoint and to your gate.
With online flight check-in, you can also assign, confirm and change seat assignments before going to the airport.
The online flight check-in process is simple, fast, and secure.
After you have checked in online, bring your boarding documents with you to the airport. If you have bags to check proceed to the bag drop area. If you are not checking any bags you may proceed directly to the security checkpoint.
Each customer must have a boarding pass and government issued photo identification to pass through the security checkpoint.
As gate assignments are subject to change, please verify your flight’s gate assignment at the airport on the Flight Information Display monitors throughout the terminal.
If the system is unable to process your online flight check-in request or you experience trouble printing your boarding documents, please check in with a JetBlue crewmember at the airport so that your boarding pass can be printed.
If you mistakenly enter incorrect information, you can abort the online flight check-in process; however, after three (3) times you will be locked out.
To avoid a no-show and forfeiting the value of your fare, you may either uncheck yourself online or at an airport kiosk (allowing you to make any necessary changes) or contact our reservations team at 1-800-JETBLUE (538-2583) prior to your flight's scheduled departure.
Please note: Regular fees will apply to any change or cancellation made with our reservation team.
If you lose your boarding documents, you may take one of the following steps to obtain a new boarding pass:
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