Frequently asked questions about the JetBlue Vacations packages

FAQs for JetBlue Vacations

What are the check-in procedures for JetBlue Vacations customer?
Online and kiosk check-in is available only for domestic travel. International travelers need to go to the main check-in counter. Online flight check-in is available up to 24 hours in advance of, but no less than 90 minutes prior to, your flight's scheduled departure time.

Can you make special hotel, car rental, and activity requests?
Special requests for hotels, car rental, and activity requests may be made during the booking process; however, they are not guaranteed.

Can I book a JetBlue Vacations package on different dates, origination, or departure airports?
For online bookings, customers on JetBlue Vacations packages must fly into and out of the same origination and destination airport and all components of the package (air, hotel, car rental, activities) are for the duration of the travel period. Packages with different origination airport, destination airport, and different travel dates for the air, hotel, and car rental portion can be purchased by calling 1-800-JETBLUE (538-2583), option 3.   

Can I book a one-way flight and a JetBlue Vacations package?
Absolutely. Call 1-800-JETBLUE (538-2583), option 3, for details and other options. 

Can I earn TrueBlue points on a JetBlue Vacations package?
If you are a registered TrueBlue member, you may earn TrueBlue points on your entire JetBlue Vacations package. TrueBlue points and awards may be used on the air portion of a JetBlue Vacations package. To redeem, please call 1-800-JETBLUE (538-2583), option 3.

Can I make a Group (10+ more) bookings for JetBlue Vacations package?
Currently, you cannot book more than four (4) rooms per reservation online. Please call 1-800-JETBLUE (538-2583), option 3 if you want to purchase more than four (4) hotel rooms.

Can I hold a JetBlue Vacations package without payment?
You can hold your package until the end of business day by calling 1-800-JETBLUE (538-2583), option 3.  A non-refundable $25 hold fee is required. 

Are there discounts on baggage fees when booking a vacations package?
As of 4/3/17, bags are no longer included on a Vacations package. Vacations baggage allowance now mirrors that of the rest of the airline.

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