JetBlue

Check-in Requirements

» Check-in Times
» Check-in Requirements for Domestic Travel
» Cutoff Time for Boarding a Domestic Flight
» Check-in Requirements for Travel to Puerto Rico
» Check-in Requirements for International Travel
» Cutoff Time for Boarding an International Flight
» Checking in Your Bags

 
Check-in Times

Check in times vary at each airport. Please check your specific airport for the required check in time.

Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

We are not able to check you in more than six hours prior to your scheduled departure time.


Check-in Requirements for Domestic Travel

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

Customers over the age of 18 will be required to show a U.S. federal or state-issued photo ID that contains the following information: name, date of birth, gender, expiration date and a tamper-resistant feature. These IDs include:

  • U.S. passport
  • State-issued driver's license
  • U.S. passport card
  • DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)
  • U.S. Military ID
  • Permanent Resident Card
  • Border Crossing Card
  • DHS-designated enhanced driver's license
  • A Native American Tribal Photo ID
  • An airline or airport-issued ID (if issued under a TSA-approved security plan)
  • A Registered Traveler Card (that contains the following: Name; Date of Birth; Gender; Expiration date; and a Tamper-resistant feature)
  • A foreign government-issued passport
  • Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card

Citizens of countries other than the US or Canada are NOT required to carry their passports if they have documents issued by the U.S. government such as Permanent Resident Card. Those who do not should be carrying their passports while visiting the U.S.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

Checked baggage may not be accepted 30 minutes or less prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.


Cutoff Time for Boarding a Domestic Flight

Each customer must be onboard the aircraft 15 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.


Check-in Requirements for Travel to Puerto Rico

U.S. Citizens are not required to have passports to enter Puerto Rico; however, proof of residency or citizenship is recommended for your return.*

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

An unaccompanied minor does not need photo ID. However, the person dropping them off and picking them up will need a photo ID.

*Proof of citizenship is:

  • A valid or expired U.S. passport (cancelled passports are not acceptable)
  • Original U.S. birth certificate, and a government issued photo ID
  • U.S. citizenship papers
  • U.S. naturalization papers
  • U.S. military ID

*Proof of residency is:

  • State issued driver's license
  • State issued identification card
  • Alien registration card (green card) which must be the form I-15512 card, the form I-151 is no longer valid.

Photo-copied birth certificates are not acceptable. Hospital-issued birth certificates with foot prints on the back are not recognized as legal documents.

Please note: If traveling with a birth certificate and a government-issued photo ID and the last name is not the same on both documents, you may be required to show additional documents, such as a notarized marriage certificate.

If you will be departing from Puerto Rico to another Caribbean Island, with the exception of the U.S. Virgin Islands, you will be required to present proof of citizenship at the airline providing the transportation prior to departure in Puerto Rico, upon entry onto a cruise ship, at the port of entry, and prior to return.

Dual Citizenship: If you are a U.S. citizen, a U.S. passport is always the preferred document for travel.

If you are a citizen of Canada, you are required to have proof of citizenship, preferably a valid passport; expired passports are not acceptable. An official birth certificate plus a government-issued photo ID is also accepted.

If you're a citizen of another country, you are required to have a passport which is valid for six months beyond your intended departure date.

Exceptions: Citizens of Germany may enter or exit the U.S. with Kinderausweis German Identity Cards.

The following are also acceptable:

  • Military ID in combination with movement or travel orders issued by a NATO country.
  • Refugee Document I-571 issued to qualified refugees residing in the U.S.
  • Seaman Book, provided you are traveling on duty and proof of your legal right to enter the U.S.
  • U.S. Seaman traveling on duty may enter the U.S. with a U.S. Merchant Mariner's Document or Z card.

Government Duty: If you are traveling on government duty, you must present your passport and proof of your legal right to enter the U.S.

If you are in transit without a Visa, you will not be accepted for travel on JetBlue Airways.


Check-in Requirements for International Travel

A valid passport is required for ALL customers (regardless of age) who are traveling to/from the United States and any country in the Western Hemisphere.

Ensure you that your passport is valid through the dates of your trip. Also note that some countries require passports to be valid for at least six months upon entry. Be sure to check the country-specific requirements prior to travel.

Please note: If the name on your travel documents does not match the name on the reservation, you may be required to show additional documents such as a notarized marriage certificate.

All customers must be checked in for their flight at least 60 minutes prior to scheduled departure and must be in the gate area at least 20 minutes prior to scheduled departure.

Online Booking Time Limit & International Check In

Please be advised that the ticketing time limit for online bookings is 20 minutes from the time the reservation was started. Additionally, if you are booking an international flight, you must do so 90 minutes prior to departure. In the rare event that you are able to complete your booking within the 90-minute time limit, it will still be your responsibility to make it to the airport ticket counter at least 60 minutes prior to departure for check-in.

If you are traveling to an International destination, please check in at the ticket counter. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

Please see specific destination/citizenship information for additional requirements and also if you are traveling with children under the age of 18.

NOTE: Some countries require Proof of Return/Onward travel which will be requested at the departure airport.


Cutoff Time for Boarding an International Flight

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.


Checking in Your Bags
  • All baggage must be checked at the airport at least 30 minutes prior to departure on domestic flights, and 60 minutes prior to departure on international flights.
  • If you are traveling to an International destination, please check in at the ticket counter.
  • Baggage will NOT be accepted for check in more than six hours prior to a flight's scheduled departure time. 
  • Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines on transporting them on JetBlue flights.
  • Are you planning on bringing carry-on items on your flight? Be sure to check our Carry-on Baggage Requirements.
  • Permitted/Prohibited Checked Baggage Items

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