JetBlue

TRAVEL AGENTS: IRREGULAR OPERATIONS (IROP) WAIVER CODE INFORMATION

» Current JetBlue Operational Status: OPERATIONAL ADVISORY
» Travel Agents: IROP Rebooking and Refund Options and Instructions
» 02/24/2015: Winter Storm Remus Mid-Atlantic Waiver Code – WXB6GOAT15
» 02/23/2015: Charleston, SC Waiver Code – WXB6GATE15
» 02/22/2015: Dallas Waiver Code – WXB6FROG15
» 02/19/2015: Denver Waiver Code – WXB6FARM15
» 02/15/2015: Winter Storm Octavia Mid-Atlantic Waiver Code – WXB6ECHO15
» 02/15/2015: Winter Storm Octavia Northeast/New England Waiver Code – WXB6EXPO15
» 02/12/2015: Northeast and New England Region Waiver Code – WXB6DIME15
» 02/10/2015: Northeast Region Waiver Code – WXB6DIAL15
» 02/05/2015: Northeast Region Waiver Code – WXB6COVE15
» 02/03/2015: New England Region Waiver Code: WXB6CART15

 
Current JetBlue Operational Status: OPERATIONAL ADVISORY

We have issued an Operational Advisory Alert. Please refer to the current IROP waiver code information detailed below. 

For past IROP waiver code information, click here to access the JetBlue Waiver Code Archive.

 

 


Travel Agents: IROP Rebooking and Refund Options and Instructions

Customers who meet the specified travel criteria may rebook without a change fee or difference in fare.  Customers whose flights have been cancelled by JetBlue may also opt for a full refund without penalty. 

 

Rebooking Options

·         Rebook the customer’s flights through the “rebook travel through date” in either the same or lowest available booking class and then process an even exchange on the ticket.

·         Rebook the customer’s flights beyond the “rebook travel through date” in either the same or lowest available booking class and process a regular exchange on the ticket charging any increase in fare however you may waive the change fee at the time of the exchange.

·         Cancel the flights and leave the ticket in “Open Status” waving all cancelation fees. The residual will be available one year from the original ticket issue date.

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees. The MCO or VMPD will be available for one year from the date of issuance.

 

**IMPORTANT** Required Documentation for Processing an Exchange:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 EXCH PER [WAIVERCODE]

·         Travel agent must document the new ticket with the applicable waiver code in the tour code box

 

Rebooking/Refund Options for Cancelled Flights

·         Refund the full value of the ticket back to original form of payment through normal ARC/BSP processing waiving all cancellation fees

·         Exchange the full value of the ticket to an MCO or VMPD waiving all change fees

 

**IMPORTANT** Required Documentation for Processing a Refund:

·         Travel agent must document the PNR with an OSI message that reads: OSI B6 RFND PER [WAIVERCODE]

·         Travel agent must send an OSI with the applicable waiver code in order to avoid a Debit Memo

 

Use of any waiver codes will be audited for accuracy against eligible dates and impacted cities.  Please use it appropriately to avoid a debit memo.  More information for our IROP policy can be found on the travel agent information pages here.

 

Co-Located Airports (Sister Cities)

Due to high load factors on some of JetBlue’s flights, it has been difficult to re-accommodate customers from their chosen city. JetBlue has authorized re-accommodation to/from the co-located airports or sister cities listed below:

  • Boston: BOS, PVD, ORH 
  • New York: JFK, LGA, EWR, HPN, SWF 
  • Los Angeles: LGB, BUR, LAX
  • San Francisco: SFO, OAK, SJC
  • South Florida: PBI, FLL
  • Tampa Bay: SRQ, TPA 
  • Washington D.C.: IAD, DCA, BWI

 


02/24/2015: Winter Storm Remus Mid-Atlantic Waiver Code – WXB6GOAT15

JetBlue Airways Travel Advisory: Mid-Atlantic Region 24FEB15

·         Impacted Cities: BWI, CLT, RDU, RIC, IAD, DCA

·         Waiver Code: WXB6GOAT15

·         Original Booking Date: 24FEB15

·         Original Travel Date: 25FEB-26FEB15

·         Rebook Travel Through: 01MAR15


02/23/2015: Charleston, SC Waiver Code – WXB6GATE15
  JetBlue Airways Travel Advisory: Charleston, SC (CHS) 23FEB15

·         Impacted Cities: CHS

·         Waiver Code: WXB6GATE15

·         Original Booking Date: on or before Monday, February 23, 2015

·         Original Travel Date: Tuesday, February 24, 2015

·         Rebook Travel Through: Friday, February 27, 2015


02/22/2015: Dallas Waiver Code – WXB6FROG15

JetBlue Airways Travel Advisory: Dallas, TX (DFW) 22FEB15

·         Impacted Cities: DFW

·         Waiver Code: WXB6FROG15

·         Original Booking Date: on or before Sunday, February 22, 2015

·         Original Travel Date: Monday, February 23, 2015

·         Rebook Travel Through: Friday, February 27, 2015


02/19/2015: Denver Waiver Code – WXB6FARM15

JetBlue Airways Travel Advisory: Denver, CO (DEN) 19FEB15

·         Impacted Cities: DEN

·         Waiver Code: WXB6FARM15

·         Original Booking Date: on or before Thursday, February 19, 2015

·         Original Travel Date: Friday, February 20, 2015 and Saturday, February 21, 2015

·         Rebook Travel Through: Thursday, February 26, 2015


02/15/2015: Winter Storm Octavia Mid-Atlantic Waiver Code – WXB6ECHO15

JetBlue Airways Travel Advisory: Winter Storm Octavia Mid- Atlantic 15FEB15

·         Impacted Cities: CLT, RDU, RIC,DCA, IAD, BWI

·         Waiver Code: WXB6ECHO15

·         Original Booking Date: on or before Sunday, February 15, 2015

·         Original Travel Date: Monday, February 16, 2015 through Tuesday, February 17, 2015

·         Rebook Travel Through: Friday, February 27, 2015 


02/15/2015: Winter Storm Octavia Northeast/New England Waiver Code – WXB6EXPO15

JetBlue Airways Travel Advisory: Winter Storm Octavia Northeast and New England 15FEB15

·         Impacted Cities: BOS,ORH, HPN, PHL, JFK,EWR, LGA, BDL

·         Waiver Code: WXB6EXPO15

·         Original Booking Date: on or before Sunday, February 15, 2015

·         Original Travel Date: Tuesday, February 17, 2015

·         Rebook Travel Through: Friday, February 27, 2015


02/12/2015: Northeast and New England Region Waiver Code – WXB6DIME15

JetBlue Airways Travel Advisory: Northeast and New England Regions 12FEB15

·         Impacted Cities: BOS, BDL, BUF, BTV, JFK, LGA, EWR, SWF, PHL, PIT, PWM, PVD, HPN, ORH, SYR, ROC, DCA, IAD, BWI

·         Waiver Code: WXB6DIME15

·         Original Booking Date: on or before Thursday, February 12, 2015

·         Original Travel Date: Saturday, February 14, 2105 and Sunday, February 15, 2015

·         Rebook Travel Through: Wednesday, February 25, 2015


02/10/2015: Northeast Region Waiver Code – WXB6DIAL15

JetBlue Airways Travel Advisory: Northeast Region 10FEB15 1455MT

·         Impacted Cities: BOS, PVD, JFK, EWR, SWF, HPN, LGA, ORH

·         Waiver Code: WXB6DIAL15

·         Original Booking Date: on or before Tuesday, February 10, 2015

·         Original Travel Date: Thursday, Feburary 12, 2015

·         Rebook Travel Through: Friday, February 20, 2015


02/05/2015: Northeast Region Waiver Code – WXB6COVE15

JetBlue Airways Travel Advisory: Northeast Region 05FEB15

·         Impacted Cities: BOS, BDL, EWR, SWF, JFK, LGA, PVD, HPN, ORH, ROC, SYR, BUF

·         Waiver Code: WXB6COVE15

·         Original Booking Date: on or before 05FEB15

·         Original Travel Date: 08FEB15 through 10FEB15

·         Rebook Travel Through: 20FEB15

 


02/03/2015: New England Region Waiver Code: WXB6CART15

JetBlue Airways Travel Advisory:

·         Impacted Cities: BOS, PVD, BDL, ORH

·         Waiver Code: WXB6CART15

·         Original Booking Date: on or before 2/1/2014

·         Original Travel Date: 2/3/2015

·         Rebook Travel Through: 2/12/2015


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