Expires:0 JetBlue:Help:Norman Manley International Airport (Kingston, Jamaica) - KIN
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  Norman Manley International Airport (Kingston, Jamaica) - KIN

  Norman Manley International Airport - (KIN)
Terminal    Main Terminal
Recommended Check-in Time 3 hours

Even More® Speed

Ticket Counter Hours

5:30 a.m. - 7:00 p.m.
10:00 p.m. - 1:00 a.m.

Baggage Claim Phone Number 876-924-8168
Skycap/Curbside Yes/No
Airport Website Click Here
  Cutoff Time for Checking In
  • Checked baggage will not be accepted earlier than 6 hours prior to schedule departure time
  • Checked baggage will not be accepted less than 30 minutes* prior to departure on most domestic flights
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

*Customers traveling domestically from Fort Lauderdale (FLL), John F. Kennedy (JFK), Boston (BOS) or Tampa (TPA) with checked baggage, must check in 40 minutes prior to scheduled departure.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you are not checking bags, you must check in no later than 20 minutes** prior to scheduled departure for domestic flights, and 60 minutes for international flights.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time (domestic), and onboard the aircraft 20 minutes prior to scheduled or posted departure time (international).

**kiosk availability subject to airport hours of operation 

Check in cut-off times vary between check-in channels as follows:

  • Online check-in: 90 minutes of departure (domestic and international)
  • JetBlue mobile app: 45 minutes of departure (domestic), 90 minutes of departure (international)
  • Curbside/kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines on transporting them on JetBlue flights.

  Address and Phone Number - KIN

Norman Manley International Airport

JetBlue Airways
Palisadoes, Kingston

General Airport Phone: 1-876-924-8546

  Baggage Claim Information - KIN

baggage claim location

The baggage service office inside Customs Hall.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 8:30 a.m. until 2 p.m.

Kingston Baggage Service Office telephone: 876-924-8168
Kingston Baggage Service Office fax: 876-924-8494

baggage claim follow-up

If you’re following up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.

  Checked Baggage Requirement Exceptions for Select Markets

Baggage Exceptions for Select Markets

For Blue and Blue Plus fares for flights to or from the following BlueCities, one (1) checked bag is included and the second checked bag fee is $35:

  • Santo Domingo (SDQ)
  • Santiago (STI)
  • Port-au-Prince (PAP)
  • Port of Spain (POS)
  • Kingston (KIN)
  • Cartagena (CTG)
  • Medellin (MDE)
  • Bogota (BOG)
  • Lima (LIM)
  • Mexico City (MEX) 
  • Quito (UIO)

Additional Baggage Guidelines for all of Dominican Republic, Haiti and Trinidad & Tobago

  • Each customer may check a total of two (2) bags (one (1) checked bag included for SDQ, STI, PAP, & POS). 
  • Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height) and CANNOT exceed 50 pounds (22.73 kg). Baggage dimensions are determined by adding the length, width, and height together.
  • Additional baggage and bags that exceed the overall dimensions or weight WILL NOT be allowed onboard flights to/from the Dominican Republic*, Haiti, or Trinidad & Tobago.
    • *Additional baggage will be accepted on flights to/from La Romana, Dominican Republic


  • Customers traveling to/from Lima, Peru may check one (1) bag free of charge only if 50 pounds (22.73 kg) or less and 62 inches (157.48 centimeters) or less. 
    • A second bag may be checked for an additional charge 
    • Maximum number of checked bags is two (2), and maximum allowed weight is 70 pounds (31.75 kg) each. 
  • Each bag must NOT exceed 62 inches (157.48 centimeters) in overall dimensions (length + width + height). Baggage dimensions are determined by adding the length, width, and height together.
  • Overweight fees will be applicable to baggage outside of the limitations above - see Checked Baggage Requirements 

Boxes and Liability

Please note that boxes WILL NOT be allowed on any international flight. Non-hazardous items may be packed in checked baggage; however, JetBlue will not be liable damage to any fragile items packed within a checked bag (i.e. televisions, electronics, etc.). Humanitarian organizations transporting supplies will be subject to the same baggage allowances and guidelines as other customers.

Military Personnel Traveling on JetBlue

Separate baggage exceptions apply for U.S. Military and Family. Click here for more information.

  Boarding & Deplaning Options - KIN
  All boarding and deplaning in KIN is done via the jetbridge and airstairs.
  Car Rental Companies - KIN

The following car rental agencies are located to the left after exisiting Customs Hall.

Avis  876-924-8293
Budget  876-924-8762
Hertz  876-924-8028
Island Car Rentals  876-924-8075

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

  Check-in & Gate Information - KIN

ticket counter hours and location

Our ticket counter is located in a common use area and the location will vary between stations 19 and 26 daily. Our ticket counter is open:

5:30 a.m. - 7:00 p.m.
10:00 p.m. - 1:00 a.m.

When leaving Jamaica we recommend you arrive at the airport at least three hours prior to departure.

Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Gates are assigned by the airport authority on a daily basis and will vary.

check-in requirements for international travel

Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.

Click Here for Identification / ID Requirements.

boarding cut-off time

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

Kiosk check in is currently not available.

skycap and curbside check in

We offer skycap service, however we do not offer curbside check-in.

  Check in & Pick Up Info for Unaccompanied Minors - KIN

We recommend children 16 years of age and younger traveling alone or with someone other than a parent or legal guardian hold a notarized parental letter of consent. This letter should be from the parent authorizing travel and should be accompanied with a copy of the parent's photo identification. In the case of organized group travel, a letter is not necessary; it is assumed that the chaperone has obtained prior permission.

Click here for specific entry/exit and documentation requirements for minors based on origin and destination country.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • the parent/guardian has a signed copy of the UMNR form
  • the UMNR is onboard the aircraft 
  • the parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, please proceed into the arrivals area directly located outside of Customs to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

  Customer Paging Number - KIN
  If you are trying to get a hold of someone at the airport call 876-924-8835 to have them paged.
  Directions to KIN
  Information coming soon
  Flight Durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

  Ground Transportation - KIN

bus service

Bus and Taxi service are located in the Ground Transportation Hall, outside the Customs area.


JetBlue has a partnership with GroundLink, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with a knowledgeable, professional and reliable car service and limo provider. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS to ensure efficient and stress-free travel to the final destination.

  Other Airlines - KIN

If you're making a connection, here's a list of other airlines:

Air Jamaica 876-924-8781
American 1-800-433-7300
Air Canada  876-924-8211
Spirit Airlines 1-888-477-4748
  Parking - KIN

*All rates are subject to change without notice.

long-term parking & short-term parking

Both short-term and long-term parking is available.


Rate (in Jamaican Dollars)

Up to 1 hour $100.00
Up to 2 hours $200.00
Greater than 2 hours $300.00
Each subsequent 24 Hrs, or part thereof $300.00

  Traveling to Jamaica with Pets / Service & Emotional Support Animals

Due to the strict requirements mandated by the Jamaican government for transport of live animals, we will NOT accept animals, including service/emotional support animals, on any flight to / from Jamaica.

  Special Service Information - KIN

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are available.

The information desk is located in the departures lounge for further assistance.