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ABOUT JETBLUE Purchasing JetBlue stock The JetBlue Values Using tax exempt status with JetBlue
AIRCRAFT Are infant changing tables available on the aircraft? Most Legroom in Coach* What is your boarding procedure?
AIRPORT INFORMATION JFK - AirTrain Information JFK - Gate Pass Information What cities use air stairs for boarding the aircraft? Who qualifies to pre-board a flight?
BAGGAGE AND CARRY-ONS General Guidelines: Alcohol Guidelines Does JetBlue transport cargo? Permitted Carry-on Items Permitted/Prohibited Checked Baggage Items Prohibited Carry-on Items Baggage allowance for a lap infant Carry-on Baggage Sizes Checked Baggage Requirements International baggage requirements Specific Items: Accepted sporting equipment Can I bring cut flowers on my flight? Cash Firearms and Ammunition Food through the TSA Security Checkpoint Hazardous materials Motorized Items Musical Instruments Packaged Lobster Paintball Guns Produce and Plants on Domestic Flights Sporting equipment accepted as checked baggage with an additional service charge Sporting equipment included in the free checked baggage allowance Wedding Attire Packing/Bringing Items: How do I pack batteries for electronic devices? How do I pack the fish I caught? Guidelines for bringing a gift wrapped packageGuidelines for bringing a laptop onboard the aircraft Guidelines for bringing an infant/child safety seat Guidelines for operating a portable electronic device during a flight Picking up gate-checked items Rules for bringing matches or lighters past security and onboard the aircraft Will the x-ray machines damage my film? TSA: The TSA 3-1-1 Security Directive TSA Accepted Locks Miscellaneous Baggage: JetBlue's liability coverage for checked baggage Making a baggage claim Contacting JetBlue Lost and Found Transferring bags to another airline
BLUE CITIES/NEW CITIES New Destinations and Expanded Service Announcements Submitting a new city request to JetBlue What cities does JetBlue serve?
BOOKING PROCESS Can you give me my Confirmation Number? Correcting Minor Errors Made During Online Bookings Does JetBlue overbook flights? Group Bookings I need a copy of my receipt Instructions for booking a JetBlue air-only reservation JetBlue Cruises JetBlue Getaway Vacation Packages Maximum amount of Customers for reservations made on jetblue.com What is ticketless travel?
BOOKING - CHANGE/CANCEL & STANDBY Can I get a refund on my air-only reservation if I book and then the fare goes on sale? Can I get a refund on my JetBlue air-only reservation? Cancellation of flight by JetBlue My flight was cancelled by JetBlue, what are my options? Online change/cancel
BOOKING - FARES/SALES Current travel deals Does JetBlue offer fare discounts? Finding an advertised fare Instructions for getting the lowest fare on a JetBlue flight Refundable Fares Taxes and fees charged on a fare What is the Get-It-Together fare?
BOOKING - PAYMENT METHOD Do I have to use MasterCard SecureCode at your site? What are the system requirements for MasterCard SecureCode? What is MasterCard SecureCode? Why does JetBlue ask for personal information when I shop Do I have to use Verified by Visa at your site? What if I don't want to use Verified by Visa? What is Verified by Visa? Why do I get a blank screen after I put in my Visa card number? Acceptable forms of payment Acceptable forms of payment for international travel Bill Me Later Does JetBlue accept personal checks, traveler's checks or money Instructions for redeeming a voucher online Instructions for using a JetBlue reservation credit JetBlue Gift Cards JetBlue gift certificates Rules for placing a reservation on courtesy holds What is UATP? What type of currency is accepted in Puerto Rico?
BOOKING - PETS Guidelines for bringing a pet on a JetBlue flight
BOOKING - SEATS Can I look at which seats are available before booking online? Even More Legroom Seats
BOOKING - SPECIAL TRAVEL SITUATIONS Can an unaccompanied minor be escorted to a connecting flight or other airline? Does JetBlue transport prisoners? Information for Law Enforcement Officers (LEOs) jetting on JetBlue Instructions for booking an unaccompanied minor Requirements for bringing a lap child Requirements for dropping off or picking up an unaccompanied minor What is a meet and assist?
CHECK IN Back to top of page Airports with kiosks Checking bags at a kiosk Eligibility for Kiosk Check In Frequently Asked Questions (FAQ) for Online Flight Check-in How far in advance can I check in for my flight? ID Requirements Remote Check-in
CUT-OFF TIMES Cutoff time for boarding a flight Cutoff time for booking an air-only reservation Cutoff time for checking in
DISABILITIES AND SPECIAL NEEDS Accommodations for customers using wheelchairs Assistive Devices on JetBlue flights Deplaning assistance to customers with special needs DIRECTV® service and closed captioning Gate and Flight Information for customers with special needs JetBlue's liability for wheelchairs and assistive devices JetBlue's guidelines for customers with special needs Onboard assistance to customers with special needs Reporting disability-related problems Scooters on JetBlue Flights Service animals and emotional support animals on JetBlue flights TTY/TDD phones
FLIGHT INFORMATION Flight Durations Flight Schedules Frequently Asked Questions for Flight Status Notification Track a Flight
GETAWAYS VACATION PACKAGES Booking a JetBlue Getaways vacation package Changing or Canceling JetBlue Getaways vacation packages Credit Card Refunds and JetBlue Getaways Vacation Packages Getting a JetBlue Getaways itinerary Gift certificates for vacation packages JetBlue Getaway Vacation Packages JetBlue Getaways destinations Tickets for theme parks, activities, and other attractions Transportation options for the Walt Disney Swan and Dolphin Unaccompanied minors and JetBlue Getaways vacation packages Using JetBlue Getaways vouchers and credits
INTERNATIONAL Back to top of page Aruba: Booking one-way travel to/from Aruba Consulates of Aruba in the U.S. and Canada Proof of sufficient funds requirement for travel to Aruba What can I bring through Customs when traveling between Aruba and the U.S.? Bahamas: Booking one-way travel to/from the Bahamas Consulates of the Bahamas in the U.S. and Canada Proof of sufficient funds requirement for travel to the Bahamas What can I bring through Customs when traveling between the Bahamas and U.S.? Bermuda: Booking one-way travel to/from Bermuda Consulates of Bermuda in the U.S. and Canada What can I bring through Customs when traveling between Bermuda and the U.S.? Dominican Republic: Booking one-way travel to/from the Dominican Republic Countries that may enter the Dominican Republic without a visa or tourist card Documentation requirements for citizens of a foreign country traveling to the DR Dominican Republic Consulates in the United States Paying for JetBlue purchases with pesos Shipping excess baggage to the Dominican Republic The Ministry of Foreign Affairs in the Dominican Republic What can I bring through Customs when traveling between the D.O. and the U.S. Mexico: Consulates of Mexico in the U.S. and Canada One-way travel to/from Mexico What can I bring through Customs when traveling between Cancun and the U.S. Customs Inspections: U.S. Customs inspections Back to top of page What can I bring through Customs? Special Travel Needs: Guidelines for traveling with pets on international flights Traveling with a lap infant on international flights Traveling with firearms on international flights Unaccompanied minors/children traveling on international flights Travel Documents/Entry Requirements: Consulate locations & phone numbers Health Requirements for International Travel Information on travel documents for international travel JetBlue's International Phone Numbers JFK terminals and international flights How much time should I allow for a connection on an international flight? Tourist cards Who can I contact for more travel information?
