JetBlue

Guidelines for traveling with pets on international flights

» General Information on Traveling with Pets
» Traveling to the United States with Pets / Service & Emotional Support Animals
» Traveling to Aruba with Pets / Service & Emotional Support Animals
» Traveling to the Bahamas with Pets / Service & Emotional Support Animals
» Traveling to Barbados with Pets / Service & Emotional Support Animals
» Traveling to Bermuda with Pets / Service & Emotional Support Animals
» Traveling to the Cayman Islands with Pets / Service & Emotional Support Animals
» Traveling to Colombia with Pets / Service & Emotional Support Animals
» Traveling to Costa Rica with Pets / Service & Emotional Support Animals
» Traveling to the Dominican Republic with Pets / Service & Emotional Support Animals
» Traveling to Haiti with Pets / Service & Emotional Support Animals
» Traveling to Jamaica with Pets / Service & Emotional Support Animals
» Traveling to Mexico with Pets / Service & Emotional Support Animals
» Traveling to Peru with Pets / Service & Emotional Support Animals
» Traveling to/from Puerto Rico with Pets / Service & Emotional Support Animals
» Traveling to Saint Lucia with Pets / Service & Emotional Support Animals
» Traveling to St. Maarten with Pets / Service & Emotional Support Animals
» Traveling to Trinidad & Tobago with Service & Emotional Support Animals
» Traveling to Turks & Caicos with Pets / Service & Emotional Support Animals
» Traveling to U.S. Virgin Islands with Pets / Service & Emotional Support Animals

 
General Information on Traveling with Pets

JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (with the exception of flights to Jamaica, Barbados, Saint Lucia, Cayman Islands and Trinidad & Tobago). You may book your pet online at jetblue.com or by calling 1-800-JETBLUE (538-2583). Please note: a $25 booking fee applies to reservations made over the phone.

Keep in mind:

  • There is a pet fee of $100 each way.
  • We only accept small cats and dogs as pets in the aircraft cabin onboard our flights. At this time, we do not ship live animals as cargo or in the bellies of any aircraft.
  • The combined weight of the pet and carrier may not exceed 20 pounds.
  • Only four pets are allowed per flight. The fourth and final pet must be booked at the airport at the ticket counter within 24 hours of departure and is available on a first-come, first-served basis. 
  • Pets cannot travel alone; they must be accompanied by a customer.
  • Only one pet is allowed per customer, with a few exceptions. Please contact a JetBlue representative at 1-800-JETBLUE (538-2583) for more information.
  • A pet will count as your one personal carry-on item
  • You will not be assigned an exit row or bulkhead seat, and you will be seated in a window or aisle seat.
  • The pet must remain inside its carrier while at the airport* and in the aircraft for the entire flight, and underneath the seat in front of you during taxi, takeoff and landing.  *TSA may require customers to remove their pet from its carrier to be carried through the TSA checkpoint.

Please note: These requirements listed above do not apply to certified service animals or emotional support animals; click here for guidelines pertaining to certified service animals and emotional support animals.


Traveling to the United States with Pets / Service & Emotional Support Animals

A general certificate of health is not required by the Centers for Disease Control and Prevention for entry of pet dogs into the United States, although some airlines or states may require them. However:

  • Dogs are subject to inspection at ports of entry and may be denied entry into the United States if they have evidence of an infectious disease that can be transmitted to humans.
  • If a dog appears to be ill, further examination by a licensed veterinarian at the owner's expense might be required at the port of entry.

For more important information on vaccinations and importing dogs and cats to the United States click here


Traveling to Aruba with Pets / Service & Emotional Support Animals

Cats and dogs from the United States are required to have the following upon arrival in Aruba:

  • A veterinary health certificate issued from the originating country a maximum of 14 days prior to arrival.
  • A rabies inoculation certificate issued within 30 days prior to arrival.

Animals traveling or originating from South and Central America are prohibited in Aruba.

For more important information on vaccinations and importing pets to Aruba click here. For Aruba entry-requirement contact information click here.


Traveling to the Bahamas with Pets / Service & Emotional Support Animals

Cats and dogs are required to have an Import Permit issued in advance by the Ministry of Agriculture, Trade and Industry (Nassau), to be brought into the Commonwealth of The Bahamas.

For the U.S. and Canada, the main provisions required for an import permit as it applies to dogs and cats are:

  • Pet must be over six months old
  • The animal must be accompanied by a Veterinary Health Certificate presented within 48 hours of arrival in the Commonwealth of The Bahamas to a licensed veterinarian for an examination.
  • The animal must be accompanied by a valid certificate which substantiates that it has been vaccinated against rabies within not less than one (1) month and not more than ten (10) months prior to importation for the one (1) year vaccine. For the three (3) year vaccine it must be within no less than one (1) month and not more than thirty-four (34) months prior to importation into The Bahamas.

Import permits must be acquired in advance. For more information on import permits click here

For more information on vaccinations and importing pets to the Bahamas and to apply for the import permit please click here


Traveling to Barbados with Pets / Service & Emotional Support Animals

Due to the strict requirements mandated by the local government for transport of live animals, we will NOT accept pets on flights to / from Barbados.

In the event that you are traveling with a service animal or emotional support animal, you will be required to obtain an export health certificate as well as an import permit from the Veterinary and Livestock Services Division of the Ministry of Agriculture, Forestry and Fisheries of Barbados prior to arrival at the airport.

For more information, contact the Veterinary Services Division of the Ministry of Agriculture at 246-427-5073 or  246-427-5492 or by fax at 246-429-2143


Traveling to Bermuda with Pets / Service & Emotional Support Animals

Cats and dogs are required to have an Import Permit issued in advance by the Department of Environmental Protection to be brought into Bermuda.

 

The main provisions required for an import permit as it applies to dogs and cats are include, but are not limited to:

  • A veterinary health certificate issued within 10 days before your arrival in Bermuda
  • The animal has been implanted with a microchip that may be read by a standard microchip reader, i.e. ISO, FECAVA, European/International or AVID-USA chip
  • A veterinary statement that the animal has been treated on the day of examination with an acaricidal preparation
  • A veterinary statement that, as best as can be ascertained by your knowledge and through questioning, the animal has not been exposed to rabies nor been present in an officially quarantined rabies area within the last 6 months.

Import permits must be acquired in advance. For a full list of requirements and information on how to obtain a permit click here, send and email to animals@gov.bm or call 441-236-4201.

 

Animals arriving without proper documentation are immediately returned to country of origin, or are destroyed, at the owner's expense.


Traveling to the Cayman Islands with Pets / Service & Emotional Support Animals

Due to the strict requirements mandated by the Caymanian government for transport of live animals, JetBlue will NOT accept pets on flights to / from the Cayman Islands. Service and emotional support animals will be allowed.

Entry requirements for any animal (including service and emotional support animals) are very restrictive. Detailed information regarding entry, as well as a list of prohibited animal breeds, can be found on the Cayman Islands government website. Restrictions may vary by airline carrier.


Traveling to Colombia with Pets / Service & Emotional Support Animals

The following is required when transporting cats and dogs to Colombia:

  • An animal health certificate (original and photocopy) issued by a veterinarian, including breed, sex, age of the animal issued within eight days prior to arrival
  • Original and photocopy of vaccination certificates (including rabies) by age and type

Pets brought into Colombia must be registered with DIAN (Customs) and then taken with the above documents to the Instituto Colombiano Agropecuario (ICA) Port Health office for a Certificate of Health Inspection. The cost of this certificate is 31,000 (approx. $16) Colombian pesos from Monday to Friday between 8:00 AM and 5:00 PM and 46,500 (approx. $24) Colombian pesos during night hours, Saturdays, Sundays and holidays. These prices vary according to current rates set by the ICA.

Please note: the importation of the dogs of the following breeds or crosses or hybrids of the following breeds is prohibited: Staffordshire Terrier, American Staffordshire Terrier, Pit Bull Terrier, American Pit Bull.

For cats, the importation of cats from Bovine Spongiform Encephalopathy (BSE) and other Transmissible Spongiform Encephalopathies endemic countries is prohibited 

Cats and dogs leaving Colombia for the United States require the following:

  • An animal health certificate (original and photocopy) issued by a veterinarian, including breed, sex, age of the animal issued within eight days prior to departure.
  • Original and photocopy of vaccination certificates (including rabies) by age and type

The Customer should visit the Instituto Colombiano Agropecuario (ICA) Port Health Office at the airport with the pet and the following documents for inspection within 24 hours prior to departure.

The ICA will issue the Certificate of Health Inspection (Certificado de Inspección Sanitaria) valid for 24 hours which has a value of 31,000 Colombian pesos (approximately $16) from Monday to Friday from 08:00 to 05:00 pm and evening hours, Saturdays, Sundays and holidays 46,500 Colombian pesos (approximately $24). These prices vary according to current rates set by the ICA.

The above requirements apply to all animals traveling to and from Colombia including service animals and emotional support animals. For more information check with the ICA or USDA.

ICA

USDA


Traveling to Costa Rica with Pets / Service & Emotional Support Animals

Cats and dogs from the United States are required to have the following upon arrival in Costa Rica:

  • A health certificate issued by a licensed veterinarian and endorsed by a Veterinary Service (VS) veterinarian
  • The examination for the certificate must be conducted within the two weeks prior to travel to Costa Rica.

For more important information on vaccinations and bringing pets to Costa Rica, click here.


Traveling to the Dominican Republic with Pets / Service & Emotional Support Animals

Cats and dogs are required to have the following upon arrival in the Dominican Republic:

The animals must be accompanied by a health certificate issued and signed by a licensed veterinarian.

  • The animal was examined within 30 days prior to departure and found to be free of any infectious diseases, and treated for external and internal parasites.
  • The animal was vaccinated against rabies. (The rabies vaccination Certificate should include date of vaccination, established period of immunity, product name and serial number.)

Upon arrival ask to speak to the animal control person who will review your veterinarian certificates and fill in the official pet entry permission form required at a cost of approximately US $10.

For more important information on vaccinations and importing pets to the Dominican Republic click here


Traveling to Haiti with Pets / Service & Emotional Support Animals

JetBlue will accept pets (small dogs and cats) for transportation to Haiti. Service and emotional support animals are allowed with the proper documentation.

Cats and dogs must be accompanied by:

  • A Veterinary Health Certificate for Haiti, issued not more than 7 days prior to arrival to Haiti
    • The document must be issued and endorsed by a veterinarian employed full time by the government of the country of origin (e.g. USDA, Canadian Food Inspection Agency, DEFRA). The document may be filled out and signed by a licensed veterinarian, but must also be endorsed by a government veterinarian.
    • The Official Health Certificate is valid for a period of 14 days only. If you are not traveling from either of these countries, the Governing Authority of your country responsible for the import and export of animals should endorse the forms. A copy of the Rabies Certificate should also be included for endorsement.
  • Additional rabies vaccination certificate for dogs more than three months old issued not less than 21 days and not more than 11 months prior to arrival
  • Possession of required documents does not guarantee entry. All animals and documents are subject to examination at the port of entry by an approved inspector. Should the animal fail to meet entry requirements, the Director of Agriculture, or other governing agency may, at his discretion and at the expense of the customer, order that the animal be refused entry and returned immediately.
  • All domestic dogs and cats must be free of evidence of disease communicable to humans when examined at the port of entry to Haiti. If the dog or cat is not in apparent good health, further examination by a licensed veterinarian may be required at the customer’s expense.

The Director of Agriculture reserves the right to refuse entry of any animal for any reason.

Service Animals – In addition to the requirements above for all animals, Service Animals shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

NOTE: Documentation is not required as a condition for permitting an individual to travel with his or her service animal in the cabin unless a customer’s verbal assurance is not credible.

Emotional Support/Psychiatric Service Animals – require current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional stating:

  • the customer has a mental health-related disability
  • that having the animal accompany the customer is necessary to the customer’s mental health or treatment
  • that the individual providing the assessment of the customer is a licensed mental health professional and the customer is under his or her professional care
  • the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued.

NOTE: Service Animals that are not trained or are in training will not be transported.

Pets / Service Animals to the U.S.
It is necessary for customers traveling with a Pet or Service Animal (including Emotional Support Animals) from Haiti to the U.S. to have the following documents:

Dogs
Dogs more than 3 months of age must be accompanied by a valid rabies vaccination certificate that includes the following information:

  • The breed, sex, age, color, markings, and other identifying information.
  • A vaccination date at least 30 days before entry
  • The vaccination expiration date.  If not shown, the date of vaccination must be within 12 months of date of entry
  • The signature of a licensed veterinarian

If the dog is not accompanied by the certificate described above, it may be admitted into the U.S. provided that the customer completes a confinement agreement.  The dog must be kept in confinement during transit to, and be vaccinated within 4 days of arrival at the U.S. destination and must remain in confinement for at least 30 days after the date of vaccination.

A dog less than 3 months of age may be admitted provided the customer completes a confinement agreement.  The dog must be kept in confinement during transit and at the U.S. destination until it is vaccinated at 3 months of age and for at least 30 days after vaccination.

Cats
Although proof of rabies vaccination is not required for cats entering the U.S., it is recommended by most state and local health authorities.


Traveling to Jamaica with Pets / Service & Emotional Support Animals

Due to the strict requirements mandated by the Jamaican government for transport of live animals, we will NOT accept pets on flights to / from Jamaica.

In the event that you are traveling with a service animal or emotional support animal, you will be required to obtain an import permit from the Veterinary Services Division of the Ministry of Agriculture prior to arrival at the airport. Please note: All animals traveling to Jamaica must be rabies-free, and must never have been rabies vaccinated.

For more information, contact the Veterinary Services Division at 876-977-2489 or 876-977-2492. To secure a permit, fax a letter of request to 876-977-0885.


Traveling to Mexico with Pets / Service & Emotional Support Animals

JetBlue will accept pets (small dogs and cats) for transportation to and from Mexico. Cats and dogs arriving in Mexico are required to be accompanied by:

  • A health certificate on headed paper along with a copy of the veterinarian’s license, with date no older than five days, indicating the health status of the pet.
  • A vaccination card, no older than a year, specifying the application of rabies vaccine.

For more important information on vaccinations and importing pets to Mexico, click here


Traveling to Peru with Pets / Service & Emotional Support Animals

JetBlue will accept pets (small dogs and cats) for transportation to Peru. Service and emotional support animals are allowed.

Cats and dogs must be accompanied by:

  • Vaccination certificate according to the pet’s age.
  • A Veterinarian Health Certificate, specifying products used against parasites
  • Rabies vaccination certificate, other updated necessary vaccinations (if applicable) and deworming certificate, issued at the point of origin.

Cats and dogs must be vaccinated for rabies between 30 days and 12 months prior to travel. Shortly before traveling, a USDA (or CFIA) accredited veterinarian must then complete the Peru Veterinary Certificate for endorsement by the USDA or CFIA if traveling from the United States or Canada. If you are not traveling from either of these countries, the Governing Authority of your country should endorse the forms. A copy of the Rabies Certificate should also be included. A ticks and tapeworm examination should be performed by your veterinarian shortly prior to travel and should be included with the Veterinary Certificate for USDA/CFIA endorsement.

Upon arrival at the Lima airport you must proceed to the SENASA OFFICE and pay a small fee for their pet certificate in the Lima airport (SENASA OFFICE).

Pets arriving without proper documents will be quarantined or re-embarked to point of origin.

Pets may enter as passenger's baggage, in the cabin.

Pet in cabin facility applies only to:

  • cats and dogs (up to 6 kg.); or
  • Service or Emotional Support Animals, accompanied by a training certificate.

Due to the outbreak of Mad Cow Disease, passengers carrying catlike animals and domestic cats are required to fill a legal form on arrival, declaring that the animal has not been fed with bovine meat, if arriving from: Austria, Belgium, Canada, Czech Rep., Denmark, Finland, France, Germany, Greece, Ireland (Rep. of), Israel, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovenia, Spain, Switzerland, United Kingdom (incl. Channel Isl., Isl. of Man and Northern Ireland) or the USA.

THE DIRECTOR OF AGRICULTURE RESERVES THE RIGHT TO REFUSE ENTRY OF ANY ANIMAL FOR ANY REASON.

Service Animals:
In addition to the requirements above for all cats and dogs, Service animals shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

NOTE: Documentation is not required as a condition for permitting an individual to travel with his or her service animal in the cabin unless a Customer’s verbal assurance is not credible.
 
Emotional Support/Psychiatric Service Animals – require current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional stating:

  • The Customer has a mental health-related disability
  • That having the animal accompany the Customer is necessary to the Customer’s
    mental health or treatment
  • The individual providing the assessment of the Customer is a licensed mental health professional and the Customer is under his or her professional care
  • The date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued.

NOTE: Service Animals that are not trained or are in training will not be transported. Any service or emotional support animal, other than a cat or dog, must receive approval from Peru’s Director of Agriculture prior to the date of travel and evidence of such approval must be presented and verified with JetBlue prior to the date of travel. Customers should reach out to JetBlue’s Customer Support Team at SpecialServiceRequest@jetblue.com, or call 1-800-JetBlue and request to be directed to the Customer Support Team.


Traveling to/from Puerto Rico with Pets / Service & Emotional Support Animals

Cats and dogs traveling between the Continental United States and Puerto Rico are required to have the following upon arrival:

  • A veterinary health certificate stating that the animals do not originate in an area quarantined for rabies.
  • A certificate of vaccination against rabies within six months prior to travel for pets more than four months of age.
  • Proper identification tags.  A sturdy collar and two identification tags. The tags should include both your permanent address and telephone number, along with an address and telephone number where you can be reached while traveling.

For more important information on vaccinations and importing pets to Puerto Rico click here or call 787-796-1650.


Traveling to Saint Lucia with Pets / Service & Emotional Support Animals

Due to the strict requirements mandated by the local government for transport of live animals, we will NOT accept pets on flights to / from Saint Lucia.

In the event that you are traveling with a service animal or emotional support animal, you will be required to obtain an export health certificate as well as an import permit from the Veterinary and Livestock Services Division of the Ministry of Agriculture, Forestry and Fisheries of Saint Lucia  prior to arrival at the airport.

For more information, contact the Veterinary and Livestock Services Division at 758-454-3470 or 758-454-6254 or by fax at 758-454-5932.


Traveling to St. Maarten with Pets / Service & Emotional Support Animals

Cats and dogs from the United States are required to have the following upon arrival in St. Maarten:

  • A USDA veterinary health certificate should be issued maximum of 14 days prior to arrival.
  • A  rabies vaccination certificate, administered between 30 days and one year before travel.

Dogs and cats from Central and South America that transit through the United States are prohibited from entry into St. Maarten.

For more important information on vaccinations and importing pets to St. Maarten click here or call (202) 244-5300.


Traveling to Trinidad & Tobago with Service & Emotional Support Animals

Due to the strict requirements mandated by the local government for transport of live animals, we will NOT accept pets on flights to / from Trinidad and Tobago.

Only Service and Emotional Support Animals are allowed on flights to Trinidad and Tobago. Please note that special conditions apply for the transportation of Service Animals and Emotional Support animals.

Dogs and cats may only enter Trinidad and Tobago from any country if they are fully compliant with the import requirements. The entry/import requirements differ depending on which country the animals are coming from. All animals require an entry permit and several other documents. The guidelines for entering Trinidad and Tobago with a cat or dog are very strict.

All of the steps, guidelines for the microchip, and the application form for a permit to import dogs and cats can be requested by contacting the head office of the Animal Production and Health Division, Ministry of Food Production, Trinidad and Tobago for more information:

80 Abercromby Street
Port-of-Spain, Trinidad and Tobago
Tel: 868-625-5997 / 1473   Fax: 868-625-5993
http://www.agriculture.gov.tt/

  • Possession of a valid Import Permit does not guarantee entry. All animals and documents are subject to examination at the port of entry by an approved inspector. Inspections must be pre-arranged by the Customer. Should the animal fail to meet entry requirements, it will be either re-exported or euthanized.
  • The head office of the Animal Production and Health Division, Ministry of Food Production reserves the right to refuse entry of any animal for any reason.

In addition to the requirements above for all animals, Service Animals shall have identifiers such as identification cards, other written documentation, and presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

NOTE: Service Animals that are not trained or are in training will not be transported.


Traveling to Turks & Caicos with Pets / Service & Emotional Support Animals

Turks an Caicos Pet Passport & Quarantine Information

All dogs and cats entering the Turks and Caicos Islands must be accompanied at the port of entry by an import permit issued by Animal Health Services. All the import requirements for an import permit MUST be complied with in full before your dog or cat is given permission to enter the country. Failure to do so will result in the animal being refused entry, held in holding and deported within 48 hours at the owner´s expense or be euthanised. There are no options for quarantine in the Turks and Caicos Islands.

Domestic Pets - there are no restrictions on bringing domestic pets into the Turks and Caicos Islands from a rabies free country such as the United Kingdom.

Pets entering from countries with a low incidence of rabies such as the United States and Canada require additional documentation.

The pet must be micro chipped with an ISO 11784/11785 microchip.

The pet must be accompanied by an International Health Certificate, issued by the Veterinary Authority of the country of export (certified by the State USDA veterinarian).

You may NOT bring in to the Country certain breeds which consider dangerous.

Akita, Any breed of Bulldog, Any breed of Mastiff, Any Pit Bull including the American Staffordshire Terrier, The Staffordshire Bull Terrier and a mixed-breed dog which has any Pit Bull lineage. Bandog, Beauceron, Canary dog or Presa Canario, Doberman Pinscher, Dogo Argentino,Fila Brazilliero, Japanese Tosa, Jondo, Kuvasz, Rhodesian Ridgeback, Roman Fighting Dog, Rottweiler, South African Boerboel, any dog which appears to have been bred for fighting, and all non-domestic canine species and hybrids of such.

For more information on bringing a pet to Turks & Caicos, and the required permit necessary for entry, please visit the links below:

http://animalhealthservices.agriculturetci.com/importing-pets

http://www.pettravel.com/immigration/Turks_Caicos.cfm

http://www.pettravelstore.com/products/Pet-Passport-Turks-Caicos.html

Entry Permit: http://www.agriculturetci.com/documents/Animal-Import-Application-for-Dogs-and-Cats.pdf


Traveling to U.S. Virgin Islands with Pets / Service & Emotional Support Animals

The U.S. Virgin Islands animal import regulations require a rabies vaccination within six (6) months of travel and a health certificate for dogs and cats coming from the U.S. Mainland and Puerto Rico. All other animals require a health certificate and import permit, this include pet birds, ferrets and rabbits. Some animals are not allowed entry such as snakes and monkeys.

Please visit www.vifresh.com to see the complete set of regulations for all animals.


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