You may change or cancel your reservation online if you are able to provide the following information:
- Confirmation number
- Last name
- Origin and destination cities
If you used a JetBlue Voucher as a form of payment on your flight at anytime, you will NOT be eligible to change or cancel your reservation online.
Please note: if you have a special service request or your itinerary has a different city for the return flight than the outbound flight (e.g., LGB-JFK outbound, JFK-SFO return), a Reservation crewmember would be happy to assist you with your change/cancel request.
Also note: You may use JetBlue credits as a form of payment when changing your flight online for change/cancel fees and any applicable difference in airfare. JetBlue credits cannot be used as a form of payment for fees and services (Even More Space seats, Unaccompanied Minor fees, pet fees, baggage fees, etc).
Another note: Changes and cancellations must be made prior to the scheduled departure time.