JetBlue

"Web Cookies" are text files that your web browser stores to help you navigate through various websites. Cookies transfer data that you have already submitted to the site from one page to the next.

As you proceed through the booking (or changing/cancelling your flight) process any information that you have previously submitted (i.e. your flight dates, city pairs, and passenger names) needs to move from one page to the next in order to complete your reservation. Without "Cookies" you would be forced to re-submit these details each time you go to a different page on jetblue.com.

If you're seeing a message that your browser's Cookie functionality is turned off or you are getting an error message, it's possible that you don't have Cookies enabled in your browser. Below are listed browser-specific instructions on how to enable your Cookies.

How to Enable Cookies on your Internet browser

Internet Explorer 7 or 8

1. Click Start > Control Panel. (Note: with Windows XP Classic View, click the Windows Start button > Settings > Control Panel).
2. Double-click the Internet Options icon.
3. Click the Privacy tab.
4. Click the Advanced button.
5. Select the option 'Override automatic cookie handling' under the Cookies section in the Advanced Privacy Settings window.
6. Select the 'Accept' or 'Prompt' option under 'First-party Cookies.'
7. Select the 'Accept' or 'Prompt' option under 'Third-party Cookies.' (Note: if you select the 'Prompt' option, you'll be prompted to click OK every time a website attempts to send you a cookie.)
   In the Internet Options window, click OK to exit. 

If you are using:

Internet Explorer 6, Mozilla Firefox, Safari, or Google Chrome, click here

Still receiving the error message? 

If you've already checked that your Cookies are enabled and you're still seeing an error message that your browser's Cookie functionality is turned off, try opening a new window in your browser. Sometimes using tabs in a single browser instance can cause your Cookies to "stick".

If the problem persists, clear your cache and delete your Cookies. For steps on how to do this, click here.

Cookies do not in themselves present a threat to privacy, since they can only be used to store information that the user has volunteered or that the web server already has. While it is possible that this information could be made available to specific third party websites.