JetPaws is JetBlue’s exclusive program designed to provide pets and their owners the tips and tools they need for a smooth trip from start to finish. We’re simply committed to each and every one of our customers—including the four-legged ones.  

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Click here to download JetBlue’s free guide to the wheres, whats, whens and hows of jetting with your pet.

JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (with the exception of flights to Jamaica, Barbados, and Saint Lucia). To book your pet, call 1-800-JETBLUE (538-2583). Please note: Pets cannot be booked online.

Keep in mind:

• There is a nonrefundable pet fee of $100 each way.
• The booking fee will be waived for customers traveling with a pet
• The combined weight of the pet and carrier may not exceed 20 pounds.
• Only four pets are allowed per flight. The fourth and final pet must be booked at the airport at the ticket counter and is available on a first-come first-serve basis. 
• Pets cannot travel alone; they must be accompanied by a customer.
• Only one pet is allowed per customer, with a few exceptions. Please contact a JetBlue representative at 1-800-JETBLUE (538-2583) for more information.
• A pet will count as your one personal carry-on item
• You will not be assigned an exit row or bulkhead seat, and you will be seated in a window or aisle seat.

Please note: These requirements listed above do not apply to certified service animals or emotional support animals; click here for guidelines pertaining to certified service animals and emotional support animals.

Make sure you obtain the following items before you travel. You will be asked to present them at check in. 

• Required pet vaccination and documentation for each destination of your trip
• Identification tags and licenses
• A carrier that does not exceed 17"L x 12.5"W x 8"H. Your pet must be able to stand up and move around in the carrier with ease
  • Combined weight of your pet and carrier may not exceed 20 pounds
  • Carriers must have a leak proof bottom and must be well ventilated
  • Soft-sided and hard-sided carriers are acceptable
  • Only one pet per carrier is allowed

Our JetPaws™ custom carriers, designed by Jazzy® Park Avenue Dog, are available for $45 on ShopBlue and at the airport.

Travel Petiquette™, the social graces of pet travel, counts the most the moment you arrive at the airport and begin your journey. We ask that you become familiar with the following regulations to make sure you and your beloved companion aren’t left behind.

• We recommend you check your pet in at the airport’s Full-Service counter.
• Pet carriers are subject to being searched by airport security authorities.
• When passing through security, you will be asked to hold the pet and walk through while the carrier is x-rayed.
• Your pet and carrier will count as your one personal item.
• Pet must remain inside a closed carrier while at the airport and in the aircraft. 
• If your pet needs to relieve himself, you’ll need to exit the airport and return through security.

 

JetBlue does not accept pet remains in the cabin of the aircraft or as cargo.