Customers traveling with lap children are required to call 1-800-JETBLUE (538-2583) to provide JetBlue with the name and birthdate of the lap child. Customers with hearing or speech impairments can call our toll-free TTY/TDD telephone number, 711.
A child between the ages of three days old until their second birthday is considered a lap child and does not need to pay for a seat.
Once a child has their second birthday, they are no longer considered a lap child and a seat must be purchased in order for them to travel. If the child has their second birthday between the outbound and return flight, a seat will need to be purchased for the return flight.
Customers traveling with a lap child could be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.
Infants must be traveling with an adult customer at least 14 years or older, and the infant must sit on the adult's lap during takeoff and landing.
One lap child per adult is allowed. Due to the number of oxygen masks per row, only one lap child is allowed per row of three seats. In cases of flights that are extended over-water flights, due to the number of spare life vests, JetBlue may have to limit the number of lap children on the flight
A lap child may bring one diaper bag and one stroller and car seat. They do not qualify for the checked baggage allowance.
Customers traveling with a lap child must check-in at a JetBlue ticket counter and are not eligible to use kiosk or online check-in.