If you have a special service request for language assistance, we would like to provide you with important information to help with your travel on JetBlue.
- Along with requesting special assistance in your reservation, please let our airport crewmembers and inflight crewmembers know of your special needs during your travel. At the airport we can call a translator line to assist you in communicating with us.
- As an added courtesy, you may request a gate pass for a family member or friend to escort you to the gate and from the gate in your arrival city. You may request this at the ticket counter. The airport has the final approval of this request based on the current security level. Be sure the person requesting the gate pass has government-issued photo identification.