JetBlue

Traveling with Pets

» JetPaws™ Pet Program and Travel Guide
» JetPaws Travel Guide
» General Information on Traveling with Pets
» Before you go
» At the airport
» Pet Remains
» Pet travel products

 
JetPaws™ Pet Program and Travel Guide

JetPaws is JetBlue’s exclusive program designed to provide pets and their owners the tips and tools they need for a smooth trip from start to finish. We’re simply committed to each and every one of our customers—including the four-legged ones.  

Click here to learn more


JetPaws Travel Guide
Click here to download JetBlue’s free guide to the wheres, whats, whens and hows of traveling with your pet.

General Information on Traveling with Pets

JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (with the exception of flights to Jamaica, Barbados, Saint Lucia, Cayman Islands and Trinidad & Tobago). You may book your pet online at jetblue.com or by calling 1-800-JETBLUE (538-2583). Please note: a $25 booking fee applies to reservations made over the phone.

Keep in mind:

  • There is a pet fee of $100 each way.
  • We only accept small cats and dogs as pets in the aircraft cabin onboard our flights. At this time, we do not ship live animals as cargo or in the bellies of any aircraft.
  • The combined weight of the pet and carrier may not exceed 20 pounds.
  • Only four pets are allowed per flight. The fourth and final pet must be booked at the airport at the ticket counter within 24 hours of departure and is available on a first-come, first-served basis. 
  • Pets cannot travel alone; they must be accompanied by a customer.
  • Only one pet is allowed per customer, with a few exceptions. Please contact a JetBlue representative at 1-800-JETBLUE (538-2583) for more information.
  • A pet will count as your one personal carry-on item
  • You will not be assigned an exit row or bulkhead seat, and you will be seated in a window or aisle seat.
  • The pet must remain inside its carrier while at the airport* and in the aircraft for the entire flight, and underneath the seat in front of you during taxi, takeoff and landing.  *TSA may require customers to remove their pet from its carrier to be carried through the TSA checkpoint.

Please note: These requirements listed above do not apply to certified service animals or emotional support animals; click here for guidelines pertaining to certified service animals and emotional support animals.


Before you go

Make sure you obtain the following items before you travel. You will be asked to present them at check in. 

  • Required pet vaccination and documentation for each destination of your trip - required only for international travel (including Puerto Rico)   
  • Identification tags and vet certificate - required only for international travel (including Puerto Rico) 
  • A carrier that does not exceed 17"L (43.18 cm) x 12.5"W (31.75 cm)  x 8.5"H (21.59 cm). Your pet must be able to stand up and move around in the carrier with ease
      • Combined weight of your pet and carrier may not exceed 20 pounds
      • Carriers must have a leak proof bottom and must be well ventilated
      • Soft-sided and hard-sided carriers are acceptable
      • Only one pet per carrier is allowed

Your furry little friend will love to travel in our comfy soft-sided JetPaws™ carrier, designed to fit easily under JetBlue's cabin seats. This unique pet carrier features JetBlue's travel Petiquette™ on the fabric pattern.

Our JetPaws™ custom pet carriers only weigh 2 pounds and are available for $50 on ShopBlue and at the airport. NO RETURNS OR REFUNDS ARE ALLOWED FOR JETPAWS PET CARRIERS.


At the airport

Travel Petiquette™, the social graces of pet travel, counts the most the moment you arrive at the airport and begin your journey. We ask that you become familiar with the following regulations to make sure you and your beloved companion aren’t left behind.

  • We recommend you check your pet in at the airport’s Full-Service counter.
  • Pet carriers are subject to being searched by airport security authorities.
  • When passing through security, you will be asked to hold the pet and walk through while the carrier is x-rayed.
  • Your pet and carrier will count as your one personal item.
  • Pet must remain inside a closed carrier while at the airport and in the aircraft. 
  • If your pet needs to relieve itself, there are designated areas at each airport for it to do so. Locations vary by airport; please ask an Airport Crewmember at the ticket counter or gate for assistance and/or directions.

Pet Remains
JetBlue does not accept pet remains, cremated or otherwise, in the cabin of the aircraft or as cargo.

Pet travel products
JetBlue offers fun and unique pet products! Click Here

Linked Topics
Click on one of the categories below to find similar knowledge:
print printer friendly version of this page



Did this help answer your question?
Yes, it did. No, it did not.Try A New Search