JetBlue offers pre-boarding options on all of our flights for customers needing assistance, which can include boarding first, boarding silently, and assistance with stowing belongings. Special boarding accommodations must be requested at the gate prior to our general boarding announcements.
Customers are encouraged to remain comfortably seated until their row is called for boarding.
Just click here and provide your confirmation number, last name of the first person on the reservation and your origin and destination city.
We have specially designed wheelchairs for our immobile customers to use in reaching their seats when boarding and deplaning our aircraft.