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Frequently Asked Questions about the JetBlue Getaways Vacation Packages

» FAQs for JetBlue Getaways

 
FAQs for JetBlue Getaways

What are the check-in procedures for JetBlue Getaways customer?
Online and kiosk check-in is available only for domestic travel. International travelers need to go to the main check-in counter. Online flight check-in is available up to 24 hours in advance of, but no less than 90 minutes prior to, your flight's scheduled departure time.

Can you make special hotel, car rental, and activity requests?
Special requests for hotels, car rental, and activity requests may be made during the booking process; however, they are not guaranteed.

Can I book a JetBlue Getaways vacation package on different dates, origination, or departure airports?
For online bookings, customers on JetBlue Getaways packages must fly into and out of the same origination and destination airport and all components of the package (air, hotel, car rental, activities) are for the duration of the travel period. Packages with different origination airport, destination airport, and different travel dates for the air, hotel, and car rental portion can be purchased by calling 1-800-JETBLUE (538-2583), option 3.   

Can I book a one-way flight and a JetBlue Getaways vacation package?
Absolutely. Call 1-800-JETBLUE (538-2583), option 3, for details and other options. 

Can I earn TrueBlue points and JetBlue Getaways vacation package?
If you are a registered TrueBlue member, you may earn TrueBlue points only on your entire JetBlue Getaways package.  Customers earn double TrueBlue points on every JetBlue Getaways package.  TrueBlue points and awards may be used on the air portion of a JetBlue Getaways package. To redeem, please call 1-800-JETBLUE (538-2583), option 3.

Can I make a Group (10+ more) bookings for JetBlue Getaways vacation package?
Currently, you cannot book more than four (4) rooms per reservation online. Please call 1-800-JETBLUE (538-2583), option 3 if you want to purchase more than four (4) hotel rooms.

Can I hold a JetBlue Getaways vacation package without payment?
You can hold your package until the end of business day by calling 1-800-JETBLUE (538-2583), option 3.  A non-refundable $25 hold fee is required. 


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