JetBlue

Bringing Your Own Wheelchair or Other Assistive Device

» Bringing Your Own Wheelchair or Other Assistive Device
» Storing Your Wheelchair Batteries
» Folding Manual Wheelchair Onboard Stowage

 
Bringing Your Own Wheelchair or Other Assistive Device

JetBlue transports all types of personal wheelchairs and electric powered carts and scooters.
In order to fit through the aircraft cargo doors, wheelchairs may not exceed the maximum dimension requirements:

  • A320 / A321 - 48 inches tall
  • E190 - 28 inches tall 

Wheelchairs and other assisted devices may be checked in free of charge at the ticket counter or in the gate area. Detachable items such as footrests and seat cushions may be carried onboard or checked with the wheelchair and be stowed in the cargo bin.

  • If the wheelchair or other device has been checked at the gate, the items will be returned to your destination airport or connecting point, as close to the aircraft door as possible.
  • If you have specific instructions on how to fold or stow your electric wheelchair or scooter, you may show written directions to our crewmembers to follow.  These instructions help expedite the loading and unloading process and ensure your chair receives the appropriate care.

You are welcome to bring your assistive devices such as canes, braces, crutches and prosthetic devices onboard the aircraft.  If the item does not safely fit in the overhead bin, we will transport it free of charge in the cargo bin for you.


Storing Your Wheelchair Batteries

JetBlue will accept battery-powered wheelchairs/mobility aids as checked baggage only. Battery-powered wheelchair batteries are not permitted in the cabin.

JetBlue Airways accepts both spillable and non-spillable batteries in wheelchairs and mobility aids (respirators and ventilators are required to have non-spillable batteries only). A battery may be refused if there are obvious signs of damage.

You may bring as many spare batteries as required to operate your wheelchair. For example, if your wheelchair uses two batteries, then you may bring two spare batteries in addition to the two that are being used.


Folding Manual Wheelchair Onboard Stowage

You may request to have a folding, collapsible or breakdown manual wheelchair stowed onboard the aircraft.  This service is offered on a first-ask, first-served basis at the airport. 

  • The number of personal wheelchairs is limited to one wheelchair in the cabin per flight.
  • You will need to be in the boarding area prior to our general boarding and must take advantage of our preboard courtesy.
  • In order to safely retrieve the wheelchair stowed onboard, it will be the last item off of the aircraft.

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