JetBlue transports all types of personal wheelchairs and electric powered carts and scooters.
In order to fit through the aircraft cargo doors, wheelchairs may not exceed the maximum dimension requirements:
- A320 / A321 - 48 inches tall
- E190 - 28 inches tall
Wheelchairs and other assisted devices may be checked in free of charge at the ticket counter or in the gate area. Detachable items such as footrests and seat cushions may be carried onboard or checked with the wheelchair and be stowed in the cargo bin.
- If the wheelchair or other device has been checked at the gate, the items will be returned to your destination airport or connecting point, as close to the aircraft door as possible.
- In the Orlando Airport (MCO), for international arrivals, due to security, your personal wheelchair will need to go through customs and screening prior to being returned to you. In this instance we will provide one of our wheelchairs to use through the customs area.
- If you have specific instructions on how to fold or stow your electric wheelchair or scooter, you may show written directions to our crewmembers to follow. These instructions help expedite the loading and unloading process and ensure your chair receives the appropriate care.
You are welcome to bring your assistive devices such as canes, braces, crutches and prosthetic devices onboard the aircraft. If the item does not safely fit in the overhead bin, we will transport it free of charge in the cargo bin for you.