Expires:0 JetBlue:Help:Fort Lauderdale Hollywood International Airport - FLL
  print  print
 
  Fort Lauderdale Hollywood International Airport - FLL

  Fort Lauderdale Hollywood International Airport - FLL
 
Terminal   

Terminal 3

(Terminal 4 for all international arrivals except flights from NAS)

Recommended Check-in Time 90 minutes (domestic)
2 hours (international)
Even More® Speed Yes
Ticket Counter Hours 4:30 a.m. - 9:30 p.m.
Baggage Claim Phone Number 1-954-233-4730 (office)
1-954-233-4810 (fax)
Curbside Check-in Yes
Directions to Airport Click Here For Directions
Airport Website Click Here

 

 
  **Travel Advisory - Airport Construction**
 

Due to an ongoing terminal construction project at Fort Lauderdale Hollywood International Airport (FLL), customers are advised to allow for additional travel time when departing out of FLL. Please plan to arrive at the airport at least 90 minutes prior to departure for domestic flights, and 2 hours prior to departure for international flights.

International customers: If you are arriving into FLL from an international destination, you may experience extended wait times due to construction within the international terminal.

For more information regarding the project, including construction updates, click here

 
  Address and Phone Number - FLL
 

FORT LAUDERDALE HOLLYWOOD INTERNATIONAL AIRPORT

JetBlue Airways
200 Terminal Drive
Fort Lauderdale, FL 33315

General Airport Phone: 1-954-359-1200

 
  Baggage Claim Information - FLL
 

baggage claim information

Baggage Claim is located on the first floor of Terminal 3. You can pick up your bags from Carousel 6,7, or 8.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 4:30 a.m. until 1:00 a.m.

Fort Lauderdale Baggage Service Office telephone: 1-954-233-4730
Fort Lauderdale Baggage Service Office fax: 1-954-233-4810

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 7:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

 
  Boarding & Deplaning Options - FLL
 

Permitting weather and other circumstances, Fort Lauderdale may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

 
  Car Rental Companies - FLL
 

The Rental Car Center (RCC) offers 12 rental car companies in one building next to Terminal 1. Rental car customers no longer need to travel off-site to pick up or drop off their cars.

Arriving Passengers Renting Cars

Passengers arriving at Terminal 1 should follow Rental Car Center signage to the Concourse B pedestrian bridge. The bridge is located near the Concourse B security checkpoint.

Passengers arriving at Terminals 2, 3, or 4 should follow Rental Car Center signs to the passenger pick-up area for free shuttle bus service. The pick-up areas are located outside of the baggage claim level, by the curb. The shuttle buses will take you to the RCC.

Departing Passengers Returning Cars

Before your departing flight, please return the rental car to the appropriate company in the RCC. 

Shuttle buses will take you from the RCC to Terminals 2, 3, and 4 for your departing flight. Terminal 1 is accessible via the pedestrian bridge on level 2.

RCC shuttle service operates on the lower level at all terminals and level 3 of the Rental Car Center. The service is available every 10 minutes, 24 hours a day, seven days a week.

On-Site Rental Car Companies in the Rental Car Center:

Advantage   1-800-777-5500 Level 3
Alamo 1-800-462-5266 Level 2
Avis 1-800-331-1212    Level 3
Budget 1-800-527-0700 Level 4 
Dollar 1-800-800-4000 Level 4 
Enterprise 1-800-325-8007 Level 4
E-Z Rent A Car 1-800-277-5171 Level 4
Hertz 1-800-654-3131 Level 3
National 1-800-227-7368 Level 2
Payess 1-800-729-5377 Level 4
Royal 1-800-314-8616 Level 3
Thrifty 1-800-847-4389 Level 2

Rental Car Center GPS Address
Rental Car Center
600 Terminal Drive
Fort Lauderdale, FL 33315

Off-Site Rental Car Companies

The following companies provide car rental service at Fort Lauderdale-Hollywood International Airport, but are not located in the Rental Car Center.

To reach these companies, arriving passengers should proceed to the Rental Car Center as described above, and proceed to bus stop #7 for a rental car company courtesy shuttle. A courtesy phone is available at bus stop #7 to contact the off-site rental car companies.

  • Continental Rent A Car, 800-221-4085
  • Fort Lauderdale Auto Leasing Corp Sunshine Rent A Car, 954-467-8100
  • Global Rent A Car of South Florida, Inc., 954-924-8744
  • Gold Coast Car Rental, 954-522-0665
  • Rent Max Miami, Inc., 954-462-2224
  • Sixt Rent A Car, 786-246-3247

Other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish).

 

 
  Check-in & Gate Information - FLL
 

ticket counter hours and location

Our ticket counter is located in Terminal 3 and is open from 4:30 a.m. until 9:30 p.m.

We recommend you arrive at the airport at least 60 minutes prior to departure for domestic flights, and 90 minutes prior to departure for international flights. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Concourse F.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below:

  • U.S. passport
  • State-issued driver's license
  • U.S. passport card
  • DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)
  • U.S. Military ID
  • Permanent Resident Card
  • Border Crossing Card
  • DHS-designated enhanced driver's license
  • A Native American Tribal Photo ID
  • An airline or airport-issued ID (if issued under a TSA-approved security plan)
  • A Registered Traveler Card (that contains the following: Name; Date of Birth; Gender; Expiration date; and a Tamper-resistant feature)
  • A foreign government-issued passport
  • Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card

    Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

    Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

    Your confirmation number or itinerary may be helpful, but are not necessary to check in.

    All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

    check-in cut-off time

    Checked baggage may not be accepted less than 40 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

    If you are not checking bags, you may check in up to 20 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

    boarding cut-off time

    Each customer must be onboard the aircraft 15 minutes prior to departure.

    Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

    kiosk check in

    If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

    You can retrieve your information and check in at a kiosk using one of the following methods:

    • Reservation number
    • Emailed itinerary with the bar code
    • Credit card with your name on it
    • TrueBlue number or email address and password if you're a TrueBlue member

    In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

    Curbside Check In and Skycap

    JetBlue is offering Curbside Check-in at Ft. Lauderdale Airport.

    Once you've checked in at curbside, your bags will be taken care of and you can head straight to security.

    Please note there is a $2 fee per bag for curbside check in.

    Only credit/debit cards are accepted (no cash).

  •  
      Check in & Pick Up Info for Unaccompanied Minors - FLL
     

    Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

    When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

    drop off information

    When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

    • the parent/guardian has a signed copy of the UMNR form
    • the UMNR is onboard the aircraft 
    • the parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

    In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

    pick up information

    When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

    In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

    The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

     
      Customer Paging Number - FLL
      Customer paging is not available at this time.
     
      Directions to FLL
     

    From the North:

    Take I-95 South to I-595 East. Bear right onto U.S. 1 (South Federal Highway) and take the Airport exit. Follow the directions into the Airport.

    From the South:

    Take I-95 North to I-595 East. Bear right onto U.S. 1 (South Federal Highway) and take the Airport exit. Follow the directions into the Airport.

    From Fort Lauderdale beach:

    From AIA, go West on Sunrise Blvd. (or Las Olas Blvd.) to Federal Highway. Go South on U.S. 1 (South Federal Highway) to the Airport exit. Follow the directions into the Airport.

     
      Flight Durations
     

    Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

    Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

     
      Ground Transportation - FLL
     

    mass transit

    Broward County Transit (BCT) Tri Rail bus stops are located at the west end of Terminal 1, east end of Terminal 2, between terminals 3 and 4, and the east end of Terminal 4. Tri Rail feeder buses and BCT Mass Transit both operate daily schedules.

    For additional information (BCT) call: 1-954-357-8400 or 1-357-8320(TTY) For additional information (Tri Rail) call: 1-800-874-7245

    shared ride

    Luxury sedans and vans provide "zone" fare door to door service. Non-shared ride service is also available.

    Fare and rate comparison charts and check in are available at the Transportation Podium located on the lower level, curbside at the end of each Terminal. For additional information (Tri County Airport Express) call: 1-800-244-8252

    taxi service

    Taxi service is available on demand and accept up to five people for fare stated on the meter You will check in at the Transportation Podium located on the lower level, curbside of each terminal. Rate comparison charts are posted at each podium. For additional information call: 1-954-565-2800

    GroundLink.com

    JetBlue has a partnership with GroundLink, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

    This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with a knowledgeable, professional and reliable car service and limo provider. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS to ensure efficient and stress-free travel to the final destination.

     
      Mileage Information - FLL
     

    The airport is a short four mile drive from downtown Fort Lauderdale. Additional areas of interest:

    Port Everglades, FL 5 miles
    Coral Springs, FL 23 miles
    Boca Raton, FL 25 miles
    Port of Miami 26 miles
    Miami, FL 28 miles
    Orlando, FL 220 miles
    West Palm Beach, FL 46 miles
    Key Largo, FL 91 miles
    Fort Myers, FL 140 miles
    Tampa, FL 183 miles
    Key West, FL 187 miles
     
      Other Airlines - FLL
     

    If you're making a connection in Fort Lauderdale, here's a list of other airlines:

    AeroMexico 1-800-237-6639
    Air Canada 1-888-247-2262
    Air Jamaica 1-800-523-5585
    Air Tran 1-800-247-8726
    American Airlines 1-800-433-7300
    America West 1-800-235-9292
    Bahamasair 1-800-222-4262
    Cayman Airways 1-800-GCAYMAN
    Continental 1-800-525-0280
    Delta 1-800-221-1212
    Delta Express 1-800-221-1212
    Frontier 1-800-432-1359
    Lynx Air International 1-888-596-9247
    Midwest Express 1-800-452-2022
    Northwest Airlines 1-800-225-2525
    Song 1-800-359-7664
     
      Parking - FLL
     

    For additional parking information call, 1-954-359-0200 or listen to the Airport Radio Station on 1670AM as you approach the airport.

    * All rates are subject to change without notice.

    Disabled parking spaces are conveniently located in all parking facilities.

    ACAA parking access

    An ACAA Parking Access Feature has been installed at all the parking facilities which allows motorists to access the parking lot without pulling a ticket. Vehicle information is recorded via speaker phone and remote camera and parking charges are calculated upon exiting the parking lot.

    Designated disabled parking spaces are conveniently located in all parking facilities.

    Wheel chair access to Terminal 3 is at the southwest corner of the Palm Garage, use level 1 or 4. Wheelchair parking for the Palm Garage is at the southwest corner, levels 1(short term parking), 2, 3 and 4. Shuttles operate continuously on level 1 between the Palm and Hibiscus Garages and all shuttle buses are wheelchair equipped.

    High top van parking is available throughout the Garage Complex.

    overnight parking

    For overnight parking, you may choose between Park-n-Save or the Tower lot.

    The Park-n-Save is located on S.W. 42 Street just west of I-95 and The Tower lot is located off Lee Wagener Boulevard next to the control tower. Both lots are fenced, lighted, have covered shelters and security patrols. Disabled parking spaces are located next to all shuttle stops.

    Free accessible shuttles to the terminals operate every 15 minutes, 24 hours, seven days a week. The rate is *$6/day at both locations. The long-term lots fill up during holidays and peak periods.

    hourly parking

    Hourly parking is *$1/half hour, with a daily maximum rate of *$36.

    Motorists picking up and dropping off customers are encouraged to use hourly parking.

    Overnight parking is not permitted in the hourly lot. If you are parking overnight, plan to use the daily lot or the Park-n-Save lot.

     
      Special Service Information - FLL
     

    For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

    TTY phones are available in each terminal near the public phone banks.