TTY/TDD phones

TTY/TDD phones and JetBlue

The TTY/TDD line for JetBlue is available by dialing 711.

Hearing impairments

JetBlue wants to offer you the assistance needed as you travel with us. Please let us know what we can do to best assist you. Here is some valuable information for you as you travel on JetBlue.

  • Please communicate to our crewmembers in the airport and on the aircraft how we may best assist you. Friendly reminders to our crewmembers are always appreciated.
  • To better accommodate your seating requirements; please select seats either online or by calling us at 1-800-JETBLUE (538-2583) prior to your flight.
  • Online check-in is available 24 hours in advance at
  • As an added courtesy, you may request a gate pass for a family member or friend to escort you to the gate and from the gate in your arrival city. You may request this at the ticket counter. The airport has the final approval of this request based on the current security level. Be sure the person requesting the gate pass has government-issued photo identification.

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