JetPaws is JetBlue’s exclusive program designed to provide pets and their owners the tips and tools they need for a smooth trip from start to finish. We’re simply committed to each and every one of our customers—including the four-legged ones.
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JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (with the exception of flights to Jamaica, Barbados, Saint Lucia, Cayman Islands and Trinidad & Tobago, and interline/codeshare bookings).
You may book your pet online at jetblue.com or by calling 1-800-JETBLUE (538-2583).
**Attention: Pets are NOT accepted on Interline/Codeshare bookings (single itinerary containing both JetBlue and partnership airline segments), regardless of booking source i.e. jetblue.com, travel agency, partner airline’s website, etc.
Keep in mind:
Please note: These requirements listed above do not apply to certified service animals or emotional support animals; click here for guidelines pertaining to certified service animals and emotional support animals.
Make sure you obtain the following items before you travel. You will be asked to present them at check in.
Your furry little friend will love to travel in our comfy soft-sided JetPaws™ carrier, designed to fit easily under JetBlue's cabin seats. This unique pet carrier features JetBlue's travel Petiquette™ on the fabric pattern.
Our JetPaws™ custom pet carriers only weigh 2 pounds and are available for $50 on ShopBlue and at the airport. NO RETURNS OR REFUNDS ARE ALLOWED FOR JETPAWS PET CARRIERS.
Travel Petiquette™, the social graces of pet travel, counts the most the moment you arrive at the airport and begin your journey. We ask that you become familiar with the following regulations to make sure you and your beloved companion aren’t left behind.
You will need to present the animal to the Security Officers at the checkpoint. You may walk your animal through the metal detector with you. If this is not possible, your animal will have to undergo a secondary screening, including a visual and physical inspection by our Security Officers.
Your animal will NEVER be placed through an x-ray machine; however, you may be asked to remove your animal from its carrier so that the carrier can be placed on the x-ray machine.
For more information visit http://www.tsa.gov/traveler-information/traveling-pets
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