Help

I need a copy of my itinerary (receipt)



 
Receipt requests

If you need a receipt for a past or future flight, all you need to do is access your emailed itinerary. Simply scroll down and click on your name. A new window will open displaying an eTicket receipt including itinerary details and payment/fare breakdown for your reservation.

If you no longer have your emailed itinerary, you may submit a request online via Receipt Request. Please provide the customer's first and last name, flight date, email address (may enter up to three) and confirmation code (confirmation code consists of six (6) alpha letters).

Click here to return to the Receipt Request form.

Important Reminders

We're unable to provide receipts with the following criteria:

  • JetBlue Vacations packages
    • Please refer to your original JetBlue Vacations itinerary
  • Group reservations (10 or more customers – i.e. sports, youth, school, or community groups)
    • The Groups Desk is available by calling 1-888-538-2583, option 2, Monday through Friday from 7:00 a.m. until 5:30 p.m. MT
  • Itineraries which include hotels, car rentals, etc. (bulk fares)
  • Reservations in which travel was completed over 13 months ago
  • Other airlines reservations including Interline and Codeshare flights
    • Please contact the airline carrier
  • Reservations made through a travel agency including online travel agencies (Travelocity, Expedia, Orbitz, CheapTickets, Priceline, etc.)
    • If you didn't book your reservation at jetblue.com or at 1-800-JETBLUE (538-2583), you'll need to contact your booking agent for a receipt.
  • Divided reservations
    • Customer with a divided reservation may request a receipt but only through contact us
  • Inflight purchases
    • You may request a receipt for Inflight purchases at the time of purchase only.

Exchanged Tickets

  • A receipt will only be available for your most recently-exchanged ticket.
  • Please allow 72 hours after changing your itinerary for an updated receipt to be available

Boarding Passes

We cannot reproduce or reprint boarding passes for past flown flights. We recommend saving your passes for if and when you may need to refer back to them.

For future flights, if you know your confirmation code, click on this link: View or print my itinerary


Linked Topics
Click on one of the categories below to find similar knowledge: