Flight Status Notification

Flight Status Notification Tool

We're excited to announce our new automated email Flight Status Notification tool (FSN-T) which will allow us to automatically send email notifications real-time to customers impacted by certain flight events.

FSN-T email notifications will be completely automated and sent to the primary customer on the reservation, using the email address provided in the reservation

Sign up for additional alert options

Click here to sign up for additional flight notification options, such as SMS text and/or voicemail, for any of the following events:

  • Departures
  • Arrivals
  • Gate changes
  • Cancellations
  • Delays
  • Diversions

Notifications are also available via the JetBlue iPhone app or you may check your flight status on

What is flight status notification?

Flight Status Notification is a tool you can use to receive notification on the current status of your flight.

The following options are available for Flight Status Notification:

  • Voice message to your phone*
  • Email notification**
  • SMS Notification (Text Message)***
  • PUSH Notifications****

*Notification via voice messages may be sent to any 10 digit dial code with in the 50 United States or Puerto Rico, Bermuda, or Dominican Republic.

**Emails sent to mobile devices must be capable of receiving email messages and you must have an associated email account. The email address provided must follow the format and only letters, numbers, underscores, and one dot (.) is allowed.

***See SMS Terms and Conditions below

****PUSH notifications are only sent through the JetBlue mobile app. For more information on the mobile app and features, please visit

This service can save you valuable time and improve your travel experience.

Do I have to know the flight number to subscribe?
Yes, you must know the flight information to subscribe. If you are unsure of the flight number, please visit JetBlue’s Electronic Timetable to locate your flight information.

How do I sign up for flight notification?

Once you have accessed the Flight Notification Subscription Page, enter your flight information, provide your contact information, select your preferred method(s) of delivery, and click the 'Submit' button.

What type of device do I need to get a notification?

Email messages may be sent to a cell phone*, personal digital assistant* (PDA) or regular email account. Voice messages can be delivered to wireless phones or wired phones and are limited to numbers with in the 50 United States or Puerto Rico, Bermuda, the Bahamas or Dominican Republic. SMS Notifications must be sent to a valid 10 digit U.S. mobile phone number.

*Device must be capable of receiving email messages.

What type of flight information will I receive?

When you subscribe to Flight Status Notifications for a flight, you will receive ALL of the following (applicable) notifications for the flight:

  • Departures
  • Arrivals
  • Delays
  • Cancellations
  • Diversions
  • Gate Changes

Flight Number

Enter the flight number for any JetBlue flight. We currently can only provide the flight status information on flights operated on a JetBlue aircraft. If you have a connecting flight on a different carrier we won't be able to provide notification on that specific flight.


Select the city your flight departs from or arrives into (based on your departure/arrival selection).


Request notification for your JetBlue flight.


Enter the hours and minutes of the departure time of your JetBlue flight.

What if I didn't receive my notification?
You should re-enter your information at Flight Notifications Subscription and verify that you have entered your correct contact information. If you still experience problems, contact your Service Provider to see if they are experiencing delays with their mail server. For email notifications, be sure to check your SPAM and JUNK filters.

SMS Terms and Conditions

JetBlue SMS programs run on the code 538258. JetBlue will not charge you to use this service; however your wireless service provider may charge for sending and/or receiving messages and for air-time.

Privacy Policy:
JetBlue respects your privacy. JetBlue will only use information provided to the Service to transmit text message or as otherwise described in this document. Nonetheless, we reserve the right at all times to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. When you complete forms online or otherwise provide us information in connection with the Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If we, in our sole discretion, believe that any such information is untrue, inaccurate, or incomplete, we may refuse you access to the Service and pursue any appropriate legal remedies.

Service Terms:
1.  JetBlue provides short message service (SMS) notifications and promotional messages (the 'Service'). Please note that to process your requests for this Service, you may be charged a fee to send and receive messages based on the terms of your wireless carrier agreement. All charges are billed by and payable to your wireless carrier. Check with your wireless carrier if you have questions about your wireless plan.

2.  JetBlue will not be liable for any delays in the receipt of any SMS messages. Messages sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer’s equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that messages will be delivered.

3.  This Service is available on the following carriers: Alltel, AT&T, Boost Mobile, Cellular South, Cincinnati Bell, Cricket Wireless, nTelos, Sprint PCS, T-Mobile, US Cellular, Verizon Wireless, Virgin Mobile and others.

4.  For questions, please send an e-mail with your mobile number and question to: or call 1-800-JETBLUE.

Service Details:

Flight Status Notifications (FSN)

Travelers and others can sign up to get one-time FSN messages, on any flight, on the JetBlue website at

Note:  Once the flight has reached it's destination, no FSN messages will be sent.

To get HELP on FSN:  Text ‘FSNHELP’ to 538258.

To STOP (or opt out of) FSN on 538258:  Reply 'FSNSTOP' to any message, or send ‘FSNSTOP’ to 538258.

OPT-IN:  Text 'DEALS' to 538258.

To get HELP on DEALS:  Text ‘DEALSHELP’ to 538258.

To STOP (or opt out of) DEALS on 538258:  Reply 'DEALSSTOP' to any message, or send ‘DEALSSTOP’ to 538258.

All Services


To STOP (or opt out of) ALL JETBLUE SERVICES on 538258:  Reply 'STOP' to any message, or send ‘STOP’ to 538258.  You can also opt-out by texting 'END', or 'QUIT', 'STOP ALL'or 'UNSUBSCRIBE', or 'CANCEL' to 538258.

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