Help

LaGuardia Airport - LGA



 
LaGuardia Airport - LGA
Terminal   

Central Terminal B - Concourse A or B for gates

Recommended Check-in Time 90 minutes

Even More® Speed

Yes
Ticket Counter Hours 4:00 a.m. - 9:15 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-718-672-2227, option 1 
Skycap/Curbside No/No
Directions to Airport Click Here For Directions
Airport Website Click Here

Airport Alert! LaGuardia Airport Parking

Please be advised, as part of the Redevelopment project at LaGuardia Airport (LGA) Terminal B, the Lot 2 parking lot will permanently close effective Friday, July 8, 2016 and parking will be limited to the P4, P5 and P10 parking locations. Where possible, customers are encouraged to be dropped off at the airport or utilize public transportation rather than park at the airport.

Customers who plan to park at LGA on/after this date may reserve parking in advance, but should plan to arrive at least two (2) hours prior to departure as parking will be extremely limited and to allow for additional travel time to the terminal. In order to support the new parking operation and make way for the new world-class facility, Port Authority shuttle buses will provide transportation to and from the parking areas. The Airport Authority will display terminal signage to help direct you to the right location.

For more information on parking at LaGuardia and parking closures, please visit http://laguardiaairport.com/getting-to-from/parking/.


Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • JetBlue mobile app: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.


Address and phone number - LGA

LAGUARDIA INTERNATIONAL AIRPORT

JetBlue
LaGuardia Airport – Central Terminal Room # 3795
Flushing, NY 11371

General Airport Phone: 1-718-533-3400


Baggage claim information

Baggage Claim is located in the Central Terminal Building, Concourse A lower level. You can pick up your bags from Carousel 4.

Making a baggage claim

If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.

LaGuardia Baggage Service Office is open from 9:00 a.m. until 12:00 a.m.

LaGuardia Baggage Service Office telephone: 1-718-672-2227, option 1

Baggage claim follow-up

To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.


Boarding & deplaning options
All boarding and deplaning in LaGuardia is done via the jetbridge. LaGuardia does not participate in boarding or deplaning from the back of the aircraft.

Car rental companies

Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!
To view car rental companies at LGA, click here.
We can also offer you special rates on rental cars through our partners! Click here for more information.


Check in & gate information

Ticket counter hours and location

Our ticket counter is located in Central Terminal B, near Continental and CanJet and is open from 4:00 a.m. until 9:15 p.m.

We recommend you arrive at the airport at least 90 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You'll need a boarding pass to get through security. Our flights depart out of Concourse A, Gates A3 and A4, depending on the schedule.

Identification requirements

Click Here for Identification / ID Requirements

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk checkin

If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check-in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.


Check in & pick up information for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

Unaccompanied minors may be met at the baggage carousel area. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.


Customer paging number
Paging is not available in all areas of LGA Airport. If you’re trying to get a hold of someone at the airport and would like to try and have them paged, call the LGA Airport Info Line at 1-718-533-3400 and speak with the operator.

Directions to LGA

For driving directions to LGA, visit http://www.panynj.gov/airports/lga-driving-directions.html


Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.


Ground transportation

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 


Mileage information
JFK Airport 11.8 miles
Manhattan 9.3 miles
Bronx, NY 10.5 miles
Mineola, NY 15.5 miles
Newark, NJ 22.1 miles
Philadelphia, PA 107 miles
Washington D.C. 235.9 miles
New Haven, CT 73.3 miles
Waterbury, CT 84 miles

Other airlines

If you're making a connection in LaGuardia, visit click here for a list of other airlines and their contact information.


Parking

*All rates are subject to change without notice.

For details about parking at LGA, visit http://www.panynj.gov/airports/airport-parking-lga.cfm


Special service information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY/TDD phones are available at both the ticket counter and the gate area.

Additional information about accessibility services may be found by visiting http://www.panynj.gov/airports/lga-accessibility-services.html


Linked Topics
Click on one of the categories below to find similar knowledge: