Burbank, CA (BUR)

Hollywood Burbank Airport - BUR
Terminal    Terminal A
Recommended Check-in Time 90 minutes

Even More® Speed

Ticket Counter Hours

7:00 p.m. - 9:30 p.m.

Baggage Claim Phone Number 1-818-847-1443 (office)
1-818-847-1093 (fax)
Skycap/Curbside None
Airport Website Click Here

Cut-Off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights and 60 minutes for international flights
  • Checked baggage will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.

*kiosk availability subject to airport hours of operation

BUR - Boarding & Deplaning Options

Burbank does not have a jetbridge and all boarding is done via the airstairs. A turboway ramp is used for customers in a wheelchair or for those who are unable to ascend stairs.

Permitting weather and other circumstances, Burbank may offer boarding and deplaning from both the front and back of the aircraft.

BUR - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Use the white courtesy phones located throughout the terminal to contact an airport operator for assistance. Electric carts are not available in the concourse area.

TTYs can be found in the main terminal and on each concourse, as well as on the Shuttle Island in front of the terminal.

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