Terminal	Main Terminal
Check-in Time	2 Hours
Ticket Counter Hours	Mon - Fri 1:45 a.m. - 6:30 a.m. & 8:00 a.m. - 12:00 p.m.& 1:00 p.m. - 5:00 p.m. Sat. - Sun 1:45 a.m. - 6:30 a.m.
Baggage Claim Phone Number	1-787-651-0787 (office) 1-787-651-0790 (fax)
Skycap/Curbside	No/No
Directions to Airport	Click Here For Directions

Mercedita National Airport

P.O. Box 323
Mercedita Station Ponce, PR 00715-0323

General Airport Phone: 1-787-842-6292

baggage claim location

Baggage claim is located inside the terminal.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 4:00 a.m. until 7:00 a.m. and from 9:00 a.m. until 5:00 p.m.

Ponce Baggage Service Office Telephone: 1-787-651-0787
Ponce Baggage Service Office Fax: 1-787-651-0790

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

Ponce does not have a jetbridge and all boarding is done via the airstairs. A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.

Permitting weather and other circumstances, Ponce may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

The following car rental agencies are located in the terminal across from the JetBlue ticket counter:

Avis	1-787-842-6154
Budget	1-787-848-0907
Hertz	1-787-843-1685
L&M	1-787-841-2482
Thrifty	1-787-290-2525

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in the Main Terminal next to Cape Air and is open from 1:45 a.m. until 6:30 a.m., 8:00 a.m. until 12:00 p.m., and 1:00 p.m. until 5:00 p.m. Monday through Friday. Saturday and Sunday we are open from 1:45 a.m. until 6:30 a.m. and 8:00 a.m. - 12:00 p.m.

We recommend you arrive at the airport at least two hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gate 1.

check-in requirements for travel to/from Puerto Rico

U.S. citizens are not required to have passports to enter Puerto Rico; however, proof of residency or citizenship is recommended for your return.

Proof of citizenship is:

• A valid or expired U.S. passport (canceled passports are not acceptable)
• Original U.S. birth certificate, and a government issued photo ID
• U.S. citizenship papers
• U.S. naturalization papers

U.S. military ID Proof of residency is:

• State issued driver's license
• State issued identification card
• Alien registration card (green card) which must be the form I-15512 card, the form I-151 is no longer valid.

Customers traveling with an infant as a lap child could be asked for proof of age, such as a passport, birth certificate or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

If you will be departing from Puerto Rico to another Caribbean Island, with the exception of the U.S. Virgin Islands, you will be required to present proof of citizenship at the airline providing the transportation prior to departure in Puerto Rico, upon entry onto a cruise ship, at the port of entry, and prior to return.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 20 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member.

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

skycap and curbside check in

Skycap and curbside check in are currently not available in Ponce.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 1-787-843-5950 or 1-787-842-6292 to have them paged.

from Juana Diaz

Take Route 52 west to Route 10 south. Follow Route 10 south to the airport.

from Villalba

Take Route 149 south to Route 52 west. Then take Route 10 south and follow to the airport.

from Jayuya

Take Route 144 south to Route 140 south. Then take Route 143 west to Route 10 south. Follow Route 10 south to the airport.

from Adjuntas

Take Route 10 south and follow until you arrive at the airport.

from Penuelas

Take Route 385 south to Route 2 east. Then take Route 52 east to Route 10 south and follow until you arrive at the airport. There will be a $.50 toll on Route 52.

To check approximate flight durations, please click on this link.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

taxi service

Taxi service is available upon request.

The airport is a quick 5 mile drive from downtown Ponce. Additional areas of interest:

Adjuntas	18.5 miles
Aguadilla	63 miles
Jayuya	25.5 miles
Juana Diaz	10 miles
Mayaguez	46 miles
Penuelas	10 miles
San Juan	74 miles
Utuado	31 miles
Villalba	16 miles

If you're making a connection in Ponce, Cape Air is the only other carrier. Their reservations department can be reached at 1-800-352-0714.

Parking is located directly in front of the airport terminal. Parking is free and regularly patrolled by local police.

When exiting Puerto Rico, you are required to clear all checked baggage through Agriculture prior to check in.

All customers are subject to random Customs inspection.

Items such as fruit, live plants, and certain types of meat are not allowed into the mainland. Please check with U.S. Customs, Agriculture, and Fish and Wildlife for specific restrictions.

Please visit www.customs.ustreas.gov for additional Customs information and www.usda.gov for Agricultural information.

For your convenience, oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.