JetBlue welcomes service animals in the cabin, at no additional charge. JetBlue will accept one service animal per qualified individual with a disability; JetBlue will make every reasonable effort to accommodate you in the event that you require the assistance of two or more service animals. You may purchase a second seat so that the animal can be accommodated in accordance with FAA safety regulations or wait until a later flight (if the animals cannot be accommodated together at a single passenger seat).

Please note the following when traveling with a service animal:

• Service animal(s) may not obstruct an aisle or any other area used for an emergency evacuation. Service animals typically should remain on the floor; however if the animal is small and well-behaved, circumstances may permit the animal to remain in your lap during all stages of flight.
• Certain unusual service animals (i.e. snakes, other reptiles, ferrets, rodents and spiders) pose unavoidable safety and/or public health concerns and will not be allowed to jet with us. The release of such an animal in the aircraft could result in a direct threat to the health or safety of customers and crewmembers.
• Service animals in training are not accepted.
• Service animals may not occupy a seat.
• Currently there are no vaccination requirements for service animals on domestic flights.
• JetBlue will provide assistance to and from Airport Animal Relief Areas for Customers and their service animals. Locations vary by airport; please ask an Airport Crewmember at the ticket counter or gate for assistance and/or directions.
  

Service Animals - A Service Animal has been through some type of training to perform a specific active function, such as path finding, picking up objects, carrying things, providing additional stability, responding to sounds, etc.

Emotional Support/Psychiatric Service Animals - An Emotional Support or Psychiatric Service Animal can only be used by persons with a diagnosed mental or emotional disorder and need not have specific training for that function but must be trained to behave appropriately in a public setting.

Service Animals

Service Animals shall have identifiers such as identification cards, other written documentation, presence of harnesses, tags or “the credible verbal assurances of a qualified individual with a disability using the animal”.

Please note: documentation is not required as a condition for permitting an individual to travel with his or her service animal in the cabin unless a Customer’s verbal assurance is not credible.

Emotional Support/Psychiatric Service Animals

Emotional Support/Psychiatric Service Animals require current documentation (i.e., not more than one year old) on letterhead from a licensed mental health professional stating:

• that the Customer has a mental health-related disability
• that having the animal accompany the Customer is necessary to the Customer’s mental health or treatment
• that the individual providing the assessment of the Customer is a licensed mental health professional and the Customer is under his or her professional care
• the date and type of the mental health professional’s license and the state or other jurisdiction in which it was issued.

If you are traveling with a service animal on an international flight, please read the additional health documentation requirements here.