Requirements for onboard use of Portable Oxygen Concentrators (POC)

Portable Oxygen Concentrator (POC)

A Portable Oxygen Concentrator (POC) is a machine that takes normal room air and, using a series of sieves, filters, and a compressor, removes nitrogen from the air, increasing the oxygen content of the resulting air to up to 96%. JetBlue will allow individuals the use of certain POCs during flight.

Note: A POC is not to be confused with a compressed oxygen tank which Customers are strictly prohibited from carrying on any JetBlue aircraft.

Customers using portable oxygen containers must have a sufficient number of fully charged batteries plus 50% extra battery time for the flight to cover any unforeseen delays. 

Customers that need additional oxygen while traveling must provide their own POC in order to travel. Please see additional clarifications here regarding POC travel.

Requirements for traveling with a Portable Oxygen Concentrator (POC)

All of the following requirements must be met to travel with and use a POC on a JetBlue flight:

  • Must travel with an approved model of POC.
  • The POC must have a manufacturer's label attached indicating that it has been approved for use on aircraft (does not need to be a FAA-issued label).
  • The POC is used in its battery-operated mode during the flight.
  • In-seat power is limited on JetBlue flights. As such Customers using portable oxygen containers must have a sufficient number of fully-charged batteries to cover 150% of the duration of the flight and anticipated delays.
  • Extra batteries must be packed for carry-on in a manner to prevent a short circuit.
  • Battery terminals must either be recessed or packaged so as to prevent contact with metal objects, including terminals of other batteries.

It is recommended the customer(s) carry with them any POC operating instructions from the POC manufacturer or other written information provided by their healthcare professional regarding the use of their POC.  

JetBlue may verify:

  1. Whether the user is able to operate the device, recognize and respond appropriately to its alarms; and if not, that the user is traveling with a companion who is able to perform these functions.
  2. The phases of the flight (taxi, takeoff, cruise, landing) during which use of the device is medically necessary.
  3. The maximum flow rate corresponding to the pressure in the cabin under normal operating conditions. (Cabins are pressurized to an altitude of 8,000 feet.)

Note: Customers must check in with a JetBlue crewmember at the airport on the day of departure for a boarding pass no later than one hour from departure and present the POC for inspection by a crewmember. Prior to boarding, an airports crewmember must identify the customer traveling with a POC.

Instructions for Onboard POC Use

  • The customer is responsible for the operation of the POC on board the aircraft.
  • In accordance with Federal Aviation Administration (FAA) Safety Regulations, the customer using an approved POC must be seated in a seat closest to the window or one that doesn’t block the egress of another customer. In many situations, the customer using the approved POC must be seated in a window seat to comply with the Safety Regulations.
  • Approved POCs that will be used during the flight, must be stowed completely underneath the seat in front of the customer during taxi, take-off, and landing. As a result, the customer may not be seated in a bulkhead seat.
  • In accordance to FAA Safety Regulations, a customer using a POC may not occupy an emergency exit seat.
  • If the customer is not going to use the POC at any time while onboard the aircraft and it is stowed in the overhead bin, the customer may sit in any seat with the exception of an emergency exit seat.
  • Portable Oxygen Concentrators may be used in the Mint cabin. However, due to the under seat stowage restriction, the POC must be stowed in the overhead compartment for taxi, take-off and landing. The customer will forfeit the recline feature in order to accommodate the use of the POC during flight.
  • When a customer is transporting a POC on a flight, but will not be using the device and it is placed in the overhead bin, the POC must have the approved for air travel label on it or has been approved by 3E.

Transporting a Portable Oxygen Concentrator
If a customer is transporting a Portable Oxygen Concentrator (POC) on a flight but will not be using the device, the documentation/notification and model approval are NOT required, provided the POC is FAA-approved and meets battery requirements. In order to prevent damage, the POC should be stowed in the cabin following JetBlue carry-on requirements.

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