Boston, MA (BOS)

Boston Logan International Airport (BOS)

Terminal C - All departures and domestic arrivals
Terminal E - All international arrivals (flights from Bermuda, Bahamas and Aruba arrive at Terminal C)

Recommended Check-in Time 90 minutes - 2 hours for AM flights (Domestic) 
3 hours (International) 
Even More® Speed Yes
Ticket Counter Hours 3:30 a.m. - 12:00 a.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information

Baggage Claim Phone Number 1-617-716-3545 (office)
1-617-716-3517 (fax)
Skycap/Curbside No/No
Airport Website Click here


Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes prior to scheduled departure for domestic flights and 60 minutes for international flights.
  • Checked bags will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure.
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.

BOS - Boarding & Deplaning Options
All boarding and deplaning in Boston is done via the jetbridge. Boston does not participate in boarding or deplaning from the back of the aircraft.

BOS - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

Additional details about BOS services and amenities may be found here.

Pet Relief Area
Lower Level outside Terminal C

UMNR Pick up and Drop off Areas
Drop Off: Lobby level HELP DESK – Assistance Counter
Pick Up:  If no gate pass is issued, then lower level Baggage Service Office
Smoking Area
Outside Terminal C – Curbside

Child Play Area
The “Kid Port” is located between the TSA Checkpoint and Pier C by Gates 25 and 26.

Linked Topics
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