(Terminal 4 for all international arrivals except flights from NAS)
Cash is not accepted as a form of payment at the ticket counter. Click here for more information
Due to an ongoing terminal construction project at Fort Lauderdale-Hollywood International Airport (FLL), customers are advised to allow for additional travel time when departing out of FLL. Please plan to arrive at the airport at least 90 minutes prior to departure for domestic flights, and 2 hours prior to departure for international flights.
International customers: If you are arriving into FLL from an international destination, you may experience extended wait times due to construction within the international terminal.
For more information regarding the project, including construction updates, click here
JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
Check in cut-off times vary between check-in channels as follows:
Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.
FORT LAUDERDALE-HOLLYWOOD INTERNATIONAL AIRPORT
JetBlue200 Terminal DriveFort Lauderdale, FL 33315
General Airport Phone: 1-954-359-1200
Baggage Claim is located on the first floor of Terminal 3. You can pick up your bags from Carousel 6,7, or 8.
Making a baggage claim
If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.
If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four (4) hours after arrival.
The baggage service office is open from 4:30 a.m. until 1:00 a.m.
Fort Lauderdale Baggage Service Office telephone: 1-954-233-4730Fort Lauderdale Baggage Service Office fax: 1-954-233-4810
Baggage claim follow-up
To follow-up on a baggage claim, contact Central Baggage Services. Click Here for hours of operation and contact information.
Permitting weather and other circumstances, Fort Lauderdale may offer boarding and deplaning from both the front and back of the aircraft.
The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.
The Rental Car Center (RCC) offers rental car companies in one building next to Terminal 1. Rental car customers no longer need to travel off-site to pick up or drop off their cars. For details about car rental options, click here.
Rental Car Center GPS AddressRental Car Center600 Terminal DriveFort Lauderdale, FL 33315
Other car rental options
Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare! We can also offer you special rates on rental cars through our partners! Click here.
Ticket counter location
Our ticket counter is located in Terminal 3. We recommend you arrive at the airport at least 60 minutes prior to departure for domestic flights, and 90 minutes prior to departure for international flights. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.
You'll need a boarding pass to get through security. Our flights depart out of Concourse F.
Click Here for Identification / ID Requirements
Boarding cut-off time
Each customer must be onboard the aircraft 15 minutes prior to departure.
Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.
If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check-in is not available 30 minutes or less before departure.
You can retrieve your information and check in at a kiosk using one of the following methods:
In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.
Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.
When a gate pass is issued, it's the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.
When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:
In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.
When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.
In cases where a flight arrives after the ticket counter is closed, proceed directly to baggage claim to meet the minor.
The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.
For driving directions to FLL, click here.
Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.
Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.
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Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting.
The airport is a short four mile drive from downtown Fort Lauderdale. Additional areas of interest:
If you're making a connection in Fort Lauderdale, click here for a list of other airlines and their contact information.
For additional parking information call, 1-954-359-0200 or listen to the Airport Radio Station on 1670AM as you approach the airport. You may also visit http://www.broward.org/Airport/Parking/Pages/Default.aspx for detailed information about parking options.
* All rates are subject to change without notice.
Disabled parking spaces are conveniently located in all parking facilities.
ACAA parking access
An ACAA Parking Access Feature has been installed at all the parking facilities which allows motorists to access the parking lot without pulling a ticket. Vehicle information is recorded via speaker phone and remote camera and parking charges are calculated upon exiting the parking lot.
Designated disabled parking spaces are conveniently located in all parking facilities.
Wheelchair access to Terminal 3 is at the southwest corner of the Palm Garage, use level 1 or 4. Wheelchair parking for the Palm Garage is at the southwest corner, levels 1(short term parking), 2, 3 and 4. Shuttles operate continuously on level 1 between the Palm and Hibiscus Garages and all shuttle buses are wheelchair equipped.
High top van parking is available throughout the Garage Complex.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
TTY phones are available in each terminal near the public phone banks.
For additional details about services provided at FLL, visit http://www.broward.org/Airport/Services/Pages/Default.aspx