FORT LAUDERDALE HOLLYWOOD INTERNATIONAL AIRPORT

JetBlue Airways
200 Terminal Drive
Fort Lauderdale, FL 33315

General Airport Phone: 1-954-359-1200

baggage claim information

Baggage Claim is located on the first floor of Terminal 3. You can pick up your bags from Carousel 6,7, or 8.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 5:00 a.m. until 1:00 a.m.

Fort Lauderdale Baggage Service Office telephone: 1-954-233-4731
Fort Lauderdale Baggage Service Office fax: 1-954-233-4810

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

Permitting weather and other circumstances, Fort Lauderdale may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

All on site car rental agencies are centrally located in the Rental Car Center at the Cypress Garage. A shuttle bus service is provided by the airport to and from the Rental Car Center. Off site car rental agencies pick up customers at Bus Stop # 9 at the Rental Car Center.

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in Terminal 3 and is open from 4:30 a.m. until 9:30 p.m.

We recommend you arrive at the airport at least 60 minutes prior to departure for domestic flights, and 90 minutes prior to departure for international flights. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Concourse F.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation. F

orms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 20 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Curbside Check In and Skycap

JetBlue is offering Curbside Check-in at Ft. Lauderdale Airport.

Once you've checked in at curbside your bags will be taken care of and you can head straight to security.

Please note, there is a $2 fee for curbside check in and is not currently available for international travel.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

From the North:

Take I-95 South to I-595 East. Bear right onto U.S. 1 (South Federal Highway) and take the Airport exit. Follow the directions into the Airport.

From the South:

Take I-95 North to I-595 East. Bear right onto U.S. 1 (South Federal Highway) and take the Airport exit. Follow the directions into the Airport.

From Fort Lauderdale beach:

From AIA, go West on Sunrise Blvd. (or Las Olas Blvd.) to Federal Highway. Go South on U.S. 1 (South Federal Highway) to the Airport exit. Follow the directions into the Airport.

To check approximate flight durations, please click on this link.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

mass transit

Broward County Transit (BCT) Tri Rail bus stops are located at the west end of Terminal 1, east end of Terminal 2, between terminals 3 and 4, and the east end of Terminal 4. Tri Rail feeder buses and BCT Mass Transit both operate daily schedules.

For additional information (BCT) call: 1-954-357-8400 or 1-357-8320(TTY) For additional information (Tri Rail) call: 1-800-874-7245

shared ride

Luxury sedans and vans provide "zone" fare door to door service. Non-shared ride service is also available.

Fare and rate comparison charts and check in are available at the Transportation Podium located on the lower level, curbside at the end of each Terminal. For additional information (Tri County Airport Express) call: 1-800-244-8252

taxi service

Taxi service is available on demand and accept up to five people for fare stated on the meter You will check in at the Transportation Podium located on the lower level, curbside of each terminal. Rate comparison charts are posted at each podium. For additional information call: 1-954-565-2800

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

We offer exclusive rates for Ft Lauderdale Airport on http://www.limores.net/jetblue/car-service.do 

The airport is a short four mile drive from downtown Fort Lauderdale. Additional areas of interest:

If you're making a connection in Fort Lauderdale, here's a list of other airlines:

For additional parking information call, 1-954-359-0200 or listen to the Airport Radio Station on 1670AM as you approach the airport.

* All rates are subject to change without notice.

Disabled parking spaces are conveniently located in all parking facilities.

ADA parking access

An ADA Parking Access Feature has been installed at all the parking facilities which allows motorists to access the parking lot without pulling a ticket. Vehicle information is recorded via speaker phone and remote camera and parking charges are calculated upon exiting the parking lot.

Designated disabled parking spaces are conveniently located in all parking facilities.

Wheel chair access to Terminal 3 is at the southwest corner of the Palm Garage, use level 1 or 4. Wheelchair parking for the Palm Garage is at the southwest corner, levels 1(short term parking), 2, 3 and 4. Shuttles operate continuously on level 1 between the Palm and Hibiscus Garages and all shuttle buses are wheelchair equipped.

High top van parking is available throughout the Garage Complex.

overnight parking

For overnight parking, you may choose between Park-n-Save or the Tower lot.

The Park-n-Save is located on S.W. 42 Street just west of I-95 and The Tower lot is located off Lee Wagener Boulevard next to the control tower. Both lots are fenced, lighted, have covered shelters and security patrols. Disabled parking spaces are located next to all shuttle stops.

Free accessible shuttles to the terminals operate every 15 minutes, 24 hours, seven days a week. The rate is *$6/day at both locations. The long-term lots fill up during holidays and peak periods.

hourly parking

Hourly parking is *$1/half hour, with a daily maximum rate of *$36.

Motorists picking up and dropping off customers are encouraged to use hourly parking.

Overnight parking is not permitted in the hourly lot. If you are parking overnight, plan to use the daily lot or the Park-n-Save lot.

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are available in each terminal near the public phone banks.