Los Angeles, CA (LAX)

Los Angeles International Airport (LAX)
Terminal    Terminal 5*
Recommended Check-in Time 90 minutes
Even More® Speed Yes
Ticket Counter Hours

4:15 a.m. - 3:35 p.m.  
5:45 p.m. - 11:35 p.m.

Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information

Baggage Claim Phone Number (310) 665-1170; option 1 (office)
(310) 846-0579 (fax)
Skycap/Curbside No/No
Airport Website Click Here


**Travel advisory**

Please be advised, due to the current multi-billion dollar airport modernization project on the Central Terminal Areas at Los Angeles International Airport (LAX) customers should plan accordingly to allow more time to get to/from LAX. Up-to-date construction traffic alerts related to LAneXt™ can be found at

The following tips will help you plan your next trip to LAX:

  • Before driving to LAX, check for construction-related alerts at and for real-time traffic conditions
  • Take public transportation to/from LAX, including the inexpensive and convenient LAX FlyAway® nonstop bus service at Union Station, Van Nuys, Westwood and Irvine Station.  
  • If picking up, park and wait in the LAX Cell Phone Waiting Lot until your arriving party calls to say they are waiting curbside in the Central Terminal Area. The Cell Phone Waiting Lot is located at the northwest corner of 96th Street and Vicksburg Avenue, adjacent to the entrance of LAX Economy Parking Lot C at 96th Street and Sepulveda Boulevard. 
  • If picking up, save gas and reduce traffic congestion by parking your vehicle and waiting inside the terminal for your party.

Cut-Off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights and 60 minutes for international flights
  • Checked baggage will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.

*kiosk availability subject to airport hours of operation

LAX - Boarding & Deplaning Options

All boarding and deplaining in LAX is done via jetbridge. LAX does not participate in boarding or deplaining from the back of the aircraft.

LAX - Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area. Customers will need to use an elevator to get to a different level.

TDD/TTY phones are located near the entrance to TSA and the gate area. There is an information desk outside of TSA prior to baggage claim. Hours are not posted but staff is there from 9:00 a.m. to 9:00 p.m.


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