Terminal	Main Terminal, Concourse B
Check-in Time	90 Minutes
Ticket Counter Hours	4:30 a.m. - 8:25 p.m.
Baggage Claim Phone Number	1-703-572-6987 (office) 1-703-572-6993 (fax)
Curbside Check-in	Yes
Directions to Airport	Click Here For Directions
Airport Website	Click Here

WASHINGTON DULLES INTERNATIONAL AIRPORT

JetBlue Airways
45020 AVIATION DR
STERLING, VA 20166-7506

General Airport Phone: 1-703-572-2700

baggage claim location

Baggage Claim is located on the arrivals level door five. You can pick up your bags from Carousel 10.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 4:30 a.m. until 1 a.m.

Washington Baggage Service Office telephone: 1-703-572-6987
Washington Baggage Service Office fax: 1-703-572-6993

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

All boarding and deplaning in Washington Dulles is done via the jetbridge. Washington Dulles does not participate in boarding or deplaning from the back of the aircraft.

Car rental agencies are available by shuttle from the airport. Agency phones are located on the lower level of the Main Terminal.

Alamo	1-800-327-9633
Avis	1-800-331-1212
Budget	1-800-527-0700
Dollar	1-800-800-4000
Enterprise	1-800-736-8222
Hertz	1-800-654-3131
National	1-800-227-7368
Thrifty	1-800-367-2277

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in the Main Terminal next to US Airways and is open from 4:30 a.m. until 8:25 p.m.

We recommend you arrive at the airport at least 90 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gates B64, 66, 70 and 72.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Curbside Check In and Skycap

JetBlue will offer Curbside Check-in at Washington Dulles International airport. Curbside Check-in allows you to bypass the Service Counter and drop your bags outside. It's a fast and easy way to get to your gate in no time. Curbside Check-in will be available for $2 per bag (tipping is optional, but greatly appreciated)

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

In cases where a flight arrives after the ticket counter is closed, the pick up person should proceed directly to baggage claim to meet the minor.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 1-703-572-8296 to have them paged.

from downtown Washington D.C.

Travel west on I-66 to exit 67. Follow the signs to the airport, approximately 16 miles from exit 67.

from Baltimore

Travel south on I-95 to exit 27 (I 495 west -"The Beltway") to exit 45A. Follow the signs to the airport, approximately 13 miles from exit 45A.

from Richmond

Travel north on I-95 to exit 170 (I 495 - "The Beltway") to exit 45. Follow the signs to the airport approximately 13 miles from exit 45.

from West Virginia

Travel south on I-81 to I-66 East. Take I-66 East to exit 53 (Route 28 North). Follow Route 28 to the airport.

from Roanoke, Southwest Virginia

Travel north on I-81 to I-66 East. Follow I-66 East to exit 53 (Route 28 North). Follow Route 28 to airport.

To check approximate flight durations, please click on this link.

Please note, flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

bus service

Public bus service, Metrobus, services the airport with an express route - 5A. This route departs every hour and stops as the Rosslyn metro and the L'enfant Plaza Metro.

For Metrobus information call: 1-202-638-3780; TDD 1-202-638-3780

Greyhound connects the airport to multiple locations in Virginia. Customers using their airport service can call 1-888-BUS-N-FLY for schedule information and reservations, which are recommended but not required.

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

We offer exclusive rates for Washington Dulles Airport on http://www.limores.net/jetblue/car-service.do 

hotel shuttle service

Hotel courtesy transportation can be arranged by using the phones attached to the hotel courtesy boards on the Baggage Claim Level.

You can find the hotel shuttles by proceeding from the Baggage Claim Level down a ramp and out the building to curbside.

Metrorail service

Metrorail is not located at the airport, but The Washington Flyer Coach Service provides direct transportation every 30 minutes between Dulles and Metrorail, the region's rapid-transit system.

You can purchase Metrorail farecards from machines located at the rail station.

For additional Metrorail information call: 1-202-637-7000; TDD 1-202-638-3780

shuttle service

SuperShuttle's door-to-door service is available to the Flyer Coach stops, as well as Union Station.

SuperShuttle stops are clearly identified on the Ground Transportation Level roadway outside the Main Terminal at the airport.

Shuttles operate on a shared ride-on demand basis.

For additional information call: 1-800-BLUEVAN

Washington Flyer Taxicab service

Washington Flyer Taxicabs serve Dulles exclusively with 24-hour service to and from the airport.

For additional information or to arrange for your return trip call: 1-703-661-6655

Washington Flyer Coach service

The Washington Flyer Coach Service provides a convenient link between Washington Dulles and the West Falls Church Metrorail station.

All coaches are disabled-accessible. Tickets for the Flyer Coach can be purchased at Washington Dulles at the Ground Transportation Centers' ticket counter located inside the vestibule of Door 4 on the Arrivals Level.

You can board the bus at Dulles from the Main Terminal at Door 4 located on the Arrivals Level.

For additional information call: 1-888-WASHFLY ( 1-888-927-4359)

The airport is located 28 miles from downtown Washington DC. Additional areas of interest:

Arlington, VA	23 miles
Baltimore, MD	60 miles
Richmond, VA	106 miles
Harrisburg, PA	124 miles
Philadelphia, PA	136 miles
Virginia Beach, VA	222 miles

If you're making a connection in Washington Dulles, here is a list of other airlines:

United Airlines	1-800-241-6522
American Airlines	1-800-433-7300
Delta Airlines	1-800-221-1212
Alaska Airlines	1-800-252-7522
Northwest Airlines	1-800-225-2525
America West	1-800-235-9292
Continental	1-800-525-0280
All Nippon Airways (ANA)	1-800-235-9262

 

For additional parking information call: 1-703-572-4540

* All rates are subject to change without notice.

daily parking

Daily Parking is available in Daily Garage 1 and Daily Garage 2. The first 20 minutes are free with each hour or fraction thereof at *$5 with a maximum of *$15 per day.

A free shuttle to the Terminal is offered every 10 to 15 minutes for customers 24 hours a day, seven days a week.

economy parking

Economy Parking (Long-term) is available in the four economy parking lots (Blue, Green, Gold and Purple) located along Rudder Road. The first 20 minutes are free with each hour or fraction thereof at *$3 with a maximum of $9 for 24 hours. A free shuttle to the Terminal is offered every 10 to 15 minutes for customers 24 hours a day, seven days a week.

hourly parking

Hourly (short-term) Parking is located in front of the Terminal and is intended for use by drivers who are meeting or dropping off passengers. The first 20 minutes are free with each hour or fraction thereof at *$4 with a maximum of $36 for 24 hours.

valet parking

Valet Parking is located directly in front of the Terminal and accessed through the hourly parking lot. The service is provided 24 hours a day, seven days a week for *$30 for the first 24 hours and *$17 for each additional day.

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

There is a text telephone located behind the JetBlue ticket counter.