Terminal	Main Terminal - South End
Check-in Time	90 Minutes
Ticket Counter Hours	Sunday through Saturday: 12:15 p.m. - 11:30 p.m. Thanksgiving only: 12:15 p.m.-2:40 p.m.
Baggage Claim Phone Number	1-206-835-1371, option 1 (office) 1-206-248-5018 (fax)
Skycap/Curbside	No/No
Airport Website	Click Here
Directions to Airport	Click Here For Directions

SEATTLE TACOMA INTERNATIONAL AIRPORT

JetBlue Airways
17801 Pacific Highway
South Seattle, WA 98158

General Airport Phone: 1-206-433-5388

baggage claim location

Baggage Claim is located on the baggage level. You can pick up your bags from Carousel 6.

A crewmember is available at Carousel 6 for the arrival of our flights until all bags are claimed.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The Baggage Service Office is open from 5:30 a.m. until 10:20 a.m., 1 p.m. until 3:50 p.m. and from 6:15 p.m. until 11:30 p.m.

Seattle Tacoma Baggage Service Office telephone: 1-206-835-1371, option 1

Seattle Tacoma Baggage Service Office fax: 1-206-248-5018

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

We board only from the jetbridge at Seattle International Airport.

Alamo, Avis, Budget, Hertz, and National have on-site information counters and car pick-up is on the first floor of the garage across from the Main Terminal.

Advantage, Dollar, Enterprise and Thrifty have on-site information counters with off-site car pick-up.

On-site counter and car pick-up
Alamo	1-800-462-5266
Avis	1-800-331-1212
Budget	1-800-435-1880
Hertz	1-800-654-3131
National	1-800-328-4567
On-site counter and off-site car pick-up
Advantage	1-800-777-5500
Dollar	1-800-800-3665
Enterprise	1-800-736-8222
Thrifty	1-800-847-4389

 

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located at the south end of the Central Terminal between American Airlines and Northwest Airlines. Ticket counter hours of operations are:

Sunday through Saturday: 12:15 p.m. - 11:30 p.m.

Thanksgiving only: 12:15 p.m.-2:40 p.m.

.

We recommend that you arrive at least 90 minutes prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gate A-10.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

skycap and curbside check in

Skycap and curbside check in are currently not available at the Seattle Airport.

Construction work on northbound I-5 between Spokane Street and I-90 in the Puget Sound Area will require around-the-clock lane closures from 10 p.m. Friday, August 10th through Wednesday, August 29th. Crews will close several lanes of northbound I-5, leaving only one to three lanes open to traffic. The closures will have significant impact on traffic in the Puget Sound area.

Customers traveling to/from Sea-Tac Airport during this period should consider using public or private-shared transportation services, or sharing taxicabs and limousines. If traveling by car, travelers are advised to plan an alternative route and allow extra time.

Detailed information may be found on the Washington State Department of Transportation website.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 1-206-835-1371 to have them paged.

from the North

Take Interstate 5 to Exit 154B. Drive west on State Route 518 to the Airport Exit.

from the South

Take Interstate 5 to Exit 154. Drive West on State Route 518 to the Airport Exit.

from the East

Take Interstate 405, which turns into State Route 18, to the Airport.

To check approximate flight durations, please click on this link.

Please note, flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

bus service

Public transit bus routes serve the airport outside Door 6 by baggage carousel #1, on the Baggage Claim (lower) Level.

Metro Transit can be reached by calling 1-800-542-7876 or for automated schedule information you can call 1-206-287-8463.

Sound Transit is a public agency delivering regional public transportation to urban King (Metro), Pierce (Pierce Transit) and other counties.

The system includes a mix of rail, regional bus routes, and new transit facilities.

For Sound Transit call: 1-800-201-4900
For ST Express customer service call: 1-888-889-6368

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

shuttle service

Shuttles and buses run almost continuously around the clock, with scheduled departure and arrival times. They are located on the third floor of the parking garage.

Shuttle Express	1-800-487-7433
Airporter Shuttle	1-866-235-5247
Black Hills Transportation	1-360-786-0636
Bremerton-Kitsap Airporter	1-800-562-7948
Capital Aeroporter	1-800-962-3579
Olympic Bus Lines	1-800-457-4492
Pennco Shuttle	1-888-673-6626
Rainier Shuttle	1-360-569-2331
Vashon Shuttle	1-206-463-2664
Whidbey Island to Sea-Tac Shuttle Service	1-877-679-4003

taxi service

Taxi cabs meet customers on the third floor of the parking garage. To arrange a taxi, use one of the curbside phones, Information Boards or visit the Ground Transportation Center, located on the third floor of the parking garage.

For additional information call: 1-206-246-9999

The airport is located 15 miles from downtown Seattle. Additional areas of interest:

Bellevue, WA	18 miles
Tacoma, WA	24 miles
Vancouver, BC	157 miles
Portland, OR	162 miles
Spokane, WA	286 miles

If you're making a connection in Seattle, here's a list of other airlines:

Aeroflot Airlines	1-888-340-6400
Air BC / Air Canada	1-888-247-2262
Alaska Airlines	1-800-252-7522
America West	1-800-235-9292
Asiana Airlines	1-800-227-4262
British Airways	1-800-247-9297
Continental Airlines	1-800-525-0280
Delta Airlines	1-800-221-1212
EVA Airways	1-800-695-1188
Frontier Airlines	1-800-432-1359
Horizon Air	1-800-547-9308
Northwest Airlines	1-800-225-2525
Scandinavian Airlines	1-800-221-2350
Shuttle by United Airlines	1-800-748-8853
Southwest Airlines	1-800-435-9792
Sun Country Airlines	1-800-359-6786
United Airlines	1-800-241-6522
United Express	1-800-241-6522
US Airways	1-800-428-4322

For additional parking information call: 1-206-248-6887

* All rates are subject to change without notice.

disabled parking

More than 100 stalls are conveniently located in long-term parking on the 4th floor of the airport garage, directly connected to the main terminal by skybridges.

Vehicles properly displaying valid disabled permit identification may use these spaces. Long-term parking rates apply.

Fourteen stalls are conveniently located on the short-term (hourly) parking floor (floor three) of the garage for permitted vehicles. short-term parking rates apply.

As an alternative to dropping off disabled customers on the airport drives, a new service has been set up in Valet Parking on the fourth floor of the parking garage. Drivers with disabled customers can park in Valet area, but pay the General Parking rate for the first four hours of use, after which normal valet parking rates apply. Parking attendants are available to assist, if needed, with transporting baggage to the terminal. Wheelchairs are available.

The height clearance for this section of the garage is seven feet (the rest of the garage is restricted to vehicles up to 6' 6" high or 1.981 m).

long-term parking

The General Parking floors, four-eight, serve as the airport's long-term parking area. The daily rate is *$20 (24 hours) and travelers may leave their vehicles for extended periods. Travelers parking for more than 30 days, must make special arrangements through the airport's Public Parking Office, 1-206-433-5308.

Additional rate information is listed below:

0 - 30 minutes	*$2
1/2 - 1 hour	*$4
1 - 2 hours	*$7
2 - 3 hours	*$9
3 - 4 hours	*$10
4 - 5 hours	*$12
5 - 6 hours	*$14
6 - 7 hours	*$16
7 - 8 hours	*$18
8+ hours	*$20

short-term parking

Short-term parking is available for customers planning on spending less than two hours at the airport. We have listed the rate information below:

0 - 30 minutes	*$2
1/2 - 1 hour	*$4
1 - 2 hours	*$7
2 - 3 hours	*$10
3 - 4 hours	*$13
4 - 5 hours	*$16
5 - 6 hours	*$19
6 -7 hours	*$22
7 - 8 hours	*$25
8 - 9 hours	*$28
9+ hours	*$30

valet parking

Valet parking is available for *$20 for the first four hours and *$30 for four to 24 hours.

For additional information call: 1-206-433-5308

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are available in the concourse area.

There is a TDD/TTY phone located 100 yards from the gate.