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Newark Liberty International Airport - EWR



 
Newark Liberty International Airport - EWR
Terminal   

Terminal A (all domestic flights/international departures)
Terminal B (international arrivals)

Recommended Check-in Time 2 Hours
Even More® Speed Yes
Ticket Counter Hours 4:15 a.m. - 9:00 p.m.
Baggage Claim Phone Number 1-973-802-1530 extension 1 (office)
1-973-622-1652 (fax)
Curbside Check-in Yes
Directions to Airport Click Here For Directions
Airport Website Click Here

Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 40 minutes prior to departure on most domestic flights
  • Checked baggage will not be accepted less than 60 minutes prior to departure on international flights 

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage.

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 90 minutes of departure (domestic and international)
  • JetBlue mobile app: 45 minutes of departure (domestic), 90 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Please check information specific to items such as sporting equipment, firearms, musical instruments, etc. for guidelines about transporting them on JetBlue flights.


Address and Phone Number - EWR

NEWARK LIBERTY INTERNATIONAL AIRPORT

JetBlue
22 Terminal A Mailbox 13
Newark, New Jersey 07114

Airport Address

3 Brewster Road
Newark, New Jersey 07114

General Airport Phone: 1-973-961-6000


Baggage Claim Information

Baggage claim is located on the arrivals level. You can pick up your bags from Carousel 6.

Making a baggage claim

If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the Newark JetBlue Baggage Service Office within four (4) hours after arrival.

The baggage service office hours are from 8:30 a.m. until 12:30 a.m.

Newark Baggage Service Office telephone: 1-973-802-1530 extension 1
Newark Baggage Service Office fax: 1-973-622-1652

Baggage claim follow-up

To follow up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.


Car Rental Companies

Need a car and a hotel with your flight? Consider JetBlue Getaways for discounted airfare!
For more information about car rental companies that serve the Newark Airport, click here.
We can also offer you special rates on rental cars through our partners! Click here for more information.


Check-in & Gate Information

Ticket counter hours and location

Our ticket counter is located in Terminal A, Door 1, next to West Jet. Ticket counter hours are from 4:15 a.m. until 9:00 p.m.

We recommend you arrive at the airport at least 2 hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

If you're not checking any bags and you have your boarding pass, feel free to head straight to security then on to Gates 16, 17, or 18.

Identification requirements

Click Here for Identification / ID Requirements.

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check-in

If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Curbside check-in and skycap

JetBlue is offering curbside check-in at Newark Liberty Airport. Baggage for international destinations will not be acceped at curbside.

Once you've checked in at curbside, your bags will be taken care of and you can head straight to security.

Please note there is a $2 fee per bag for curbside check in.

Only credit/debit cards are accepted (no cash).


Check-in & Pick-up Information for Unaccompanied Minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

Unaccompanied minors may be met at the baggage carousel area. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.


Directions to EWR

For driving directions to EWR, visit http://www.panynj.gov/airports/ewr-driving-directions.html


Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.


Ground Transportation

JetBlue has a partnership with GroundLink, the leading revolutionary online ground transportation provider. For more information, click here.

Ground Transportation Information counters providing information for buses and reservations for shared-ride vans and private car/limousine services are situated at the south end of each terminal (exit through Door 1 on the Arrival level) and at the north end of Terminal B, near the International Arrivals Lobby.

For more details about ground transportation options available to and from EWR, visit click here


Mileage Information

The airport is 16 miles from Manhattan. For information about connecting from EWR to LaGuardia Airport (LGA) or John F. Kennedy International Airport (JFK), visit http://www.panynj.gov/airports/ewr-airport-connections.html. Additional areas of interest:

Bronx, NY 27.7 miles
JFK Airport 27.9 miles
La Guardia Airport 22.9 miles
Mineola, NY 37.6 miles
New Haven, CT 93.7 miles
Philadelphia, PA 85.4 miles
Washington D.C. 214.2 miles
Waterbury, CT 105.6 miles

Other Airlines

If you're making a connection in Newark, visit click here for a list of other airlines and their contact information.


Parking

For additional parking information call: 1-973-961-6421 or 1-973-961-6422 or click here.

* All rates are subject to change without notice.

 


Special Service Information

For your convenience, regular and oversized wheelchairs are available upon request. Specially designed electric carts are available for disabled customers. For more details about accessibility services available at EWR, visit http://www.panynj.gov/airports/ewr-accessibility-services.html 

TTY/TDD phones are conveniently located to accommodate customers who are hard of hearing. Customers who are hard of hearing can obtain information about Newark Liberty International Airport's flights and services by dialing 1-877-439-7889.

Disability parking

Parking lots nearest to the entrances of each terminal have a limited number of designated spaces for customers with disabilities. The vehicle needs to display an official license plate, bearing the disabled designation or other official documents issued by a municipality or state of residence.


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