Newark, NJ (EWR)

Newark Liberty International Airport (EWR)

Terminal A  Gates 12/16A/16B/17/18 (all domestic flights/international departures)
Terminal B (international arrivals)

Recommended Check-in Time 2 Hours
Even More® Speed Yes
Ticket Counter Hours 3:45 a.m. - 9:00 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-973-802-1530 extension 1221509/1221510  (office)
1-973-622-1652 (fax)
Skycap/Curbside No/No
Directions to Airport Click Here For Directions
Airport Website Click Here

Cut-off time for checking in
  • Checked baggage may be accepted within six (6) hours of scheduled departure time based on the opening of the ticket counter on the same calendar day
  • Checked baggage will not be accepted less than 40 minutes prior to departure on domestic flights and 60 minutes for international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late-checked baggage. 

  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights, and 60 minutes for international flights 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

*kiosk availability subject to airport hours of operation

Check in cut-off times vary between check-in channels as follows:

  • Online check in: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • JetBlue mobile app: 30 minutes of departure (domestic), 60 minutes of departure (international)
  • Kiosk/ticket counter: 30 minutes of departure (domestic), 60 minutes of departure (international)

Address and phone number - EWR


22 Terminal A Mailbox 13
Newark, New Jersey 07114

Airport Address

3 Brewster Road
Newark, New Jersey 07114

General Airport Phone: 1-973-961-6000

Baggage claim information

Baggage claim is located on the arrivals level. You can pick up your bags from Carousel 6.

Making a baggage claim

If your baggage has been delayed or damaged, it's important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the Newark JetBlue Baggage Service Office within four (4) hours after arrival.

The baggage service office hours are from 8:30 a.m. until 12:30 a.m.

Newark Baggage Service Office telephone: 1-973-802-1530 extension 1
Newark Baggage Service Office fax: 1-973-622-1652

Baggage claim follow-up

To follow up on a baggage claim, contact Central Baggage Services. Click here for hours of operation and contact information.

Car rental companies

Need a car and a hotel with your flight? Consider JetBlue Vacations for discounted airfare!
For more information about car rental companies that serve the Newark Airport, click here.
We can also offer you special rates on rental cars through our partners! Click here for more information.

Check-in & gate information

Ticket counter information and location

Our ticket counter is located in Terminal A, Door 1, next to West Jet. Ticket.

We recommend you arrive at the airport at least 2 hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cut-off times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

If you're not checking any bags and you have your boarding pass, feel free to head straight to security then on to Gates 16, 17, or 18.

Identification requirements

Click Here for Identification / ID Requirements.

Boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

Kiosk check-in

If you have a confirmed reservation, feel free to use a kiosk to check in. You may check in using the kiosk no more than six (6) hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

  • Confirmation code
  • Emailed itinerary with the bar code
  • Credit card with your name on it
  • TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Check in & pick up info for unaccompanied minors

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

Drop-off information

When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

  • The parent/guardian has a signed copy of the UMNR form
  • The UMNR is onboard the aircraft 
  • The parent/guardian's name, address and cell phone number are all documented on the minor's reservation

In the event of a gate return, a JetBlue crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

Pick-up information

Unaccompanied minors may be met at the baggage carousel area. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government-issued photo ID.

Directions to EWR

For driving directions to EWR, visit

Flight durations

Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

Ground transportation

Earn TrueBlue points and enjoy exclusive savings when you book with Avis and Budget.

Traveling to/from the airport? Schedule a ride ahead of time with JetBlue Ground Transfers and your ride will be waiting. 

Using ridesharing apps or taxi? You can be picked up and dropped off right outside the terminal.

Want to take public transit? The M60 SBS & Q47 bus stop is located on Marine Terminal Road outside of Terminal A.
The Q70 SBS, Q72 & Q48 are accessible from Terminal B. If you take one of these to Terminal B, you can take the free BLUE shuttle to Terminal A.

Mileage information

The airport is 16 miles from Manhattan. For information about connecting from EWR to LaGuardia Airport (LGA) or John F. Kennedy International Airport (JFK), visit Additional areas of interest:

Bronx, NY 27.7 miles
JFK Airport 27.9 miles
La Guardia Airport 22.9 miles
Mineola, NY 37.6 miles
New Haven, CT 93.7 miles
Philadelphia, PA 85.4 miles
Washington D.C. 214.2 miles
Waterbury, CT 105.6 miles

Other airlines

If you're making a connection in Newark, visit click here for a list of other airlines and their contact information.


For additional parking information call: 1-973-961-6421 or 1-973-961-6422 or click here.

* All rates are subject to change without notice.


Special service information

For your convenience, regular and oversized wheelchairs are available upon request. Specially designed electric carts are available for disabled customers. For more details about accessibility services available at EWR, visit 

TTY/TDD phones are conveniently located to accommodate customers who are hard of hearing. Customers who are hard of hearing can obtain information about Newark Liberty International Airport's flights and services by dialing 1-877-439-7889.

Disability parking

Parking lots nearest to the entrances of each terminal have a limited number of designated spaces for customers with disabilities. The vehicle needs to display an official license plate, bearing the disabled designation or other official documents issued by a municipality or state of residence.

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