JetBlue

Newark Liberty International Airport - EWR

» Newark Liberty International Airport - EWR
» Address and Phone Number - EWR
» Baggage Claim Information - EWR
» Car Rental Companies - EWR
» Check-in & Gate Information - EWR
» Check in & Pick Up Info for Unaccompanied Minors - EWR
» Directions to EWR
» Flight Durations
» Ground Transportation - EWR
» Mileage Information - EWR
» Other Airlines - EWR
» Parking - EWR
» Special Service Information - EWR

 
Newark Liberty International Airport - EWR
Terminal   

Terminal A (all domestic flights/international departures)
Terminal B (international arrivals)

Recommended Check-in Time 2 Hours
Even More® Speed Yes
Ticket Counter Hours 4:15 a.m. - 9:00 p.m.
Baggage Claim Phone Number 1-973-802-1530 extension 1 (office)
1-973-622-1652 (fax)
Curbside Check-in Yes
Directions to Airport Click Here For Directions
Airport Website Click Here

Address and Phone Number - EWR

NEWARK LIBERTY INTERNATIONAL AIRPORT

JetBlue Airways
22 Terminal A Mailbox 13
Newark, New Jersey 07114

Airport Address

3 Brewster Road
Newark, New Jersey 07114

General Airport Phone: 1-973-961-6000


Baggage Claim Information - EWR

baggage claim location

Baggage claim is located on the arrivals level. You can pick up your bags from Carousel 6.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the Newark JetBlue Baggage Service Office within four hours after arrival.

The baggage service office hours are from 8:30 a.m. until 12:30 a.m.

Newark Baggage Service Office telephone: 1-973-802-1530 extension 1
Newark Baggage Service Office fax: 1-973-622-1652

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 7:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.


Car Rental Companies - EWR

There are six car rental companies that serve the Newark Airport. The car rental companies located on airport property are:

Avis 1-973-961-4300 or 1-800-230-4898 or 1-973-961-2990
Budget 1-800-527-0700
Dollar 1-973-824-2002
Hertz 1-973-621-2000 or 1-800-654-3131 or 1-973-622-1270
National 1-973-622-1270 or 1-800-227-7368

Take AirTrain to Station P3 for Avis, Hertz, and National. Take AirTrain to Station P2 for Budget and Dollar. The car rental companies located adjacent to the airport are:

Enterprise 1-973-733-2723 or 1-800-325-8007

Take AirTrain to Station P2 to obtain courtesy vehicles for Enterprise.

other car rental options

We can also offer you special rates on rental cars through our partner World WideTravel Exchange. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..


Check-in & Gate Information - EWR

ticket counter hours and location

Our ticket counter is located in Terminal A, Door 1, next to West Jet. Ticket counter hours are from 4:15 a.m. until 9:00 p.m.

We recommend you arrive at the airport at least 2 hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

If you're not checking any bags and you have your boarding pass, feel free to head straight to security then on to Gates 16, 17, or 18.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below:

  • U.S. passport
  • State-issued driver's license
  • U.S. passport card
  • DHS "Trusted Traveler" cards (NEXUS, SENTRI, FAST)
  • U.S. Military ID
  • Permanent Resident Card
  • Border Crossing Card
  • DHS-designated enhanced driver's license
  • A Native American Tribal Photo ID
  • An airline or airport-issued ID (if issued under a TSA-approved security plan)
  • A Registered Traveler Card (that contains the following: Name; Date of Birth; Gender; Expiration date; and a Tamper-resistant feature)
  • A foreign government-issued passport
  • Canadian provincial driver's license or Indian and Northern Affairs Canada (INAC) card

    Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

    Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

    Your confirmation number or itinerary may be helpful, but are not necessary to check in.

    All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

    check-in cut-off time

    Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

    If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

    boarding cut-off time

    Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

    kiosk check in

    If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than six hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

    You can retrieve your information and check in at a kiosk using one of the following methods:

    • Reservation number
    • Emailed itinerary with the bar code
    • Credit card with your name on it
    • TrueBlue number or email address and password if you're a TrueBlue member

    In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

    Curbside Check In and Skycap

    JetBlue is offering Curbside Check-in at Newark Liberty Airport.

    Once you've checked in at curbside, your bags will be taken care of and you can head straight to security.

    Please note there is a $2 fee per bag for curbside check in.

    Only credit/debit cards are accepted (no cash).


  • Check in & Pick Up Info for Unaccompanied Minors - EWR

    Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

    When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

    drop off information

    When dropping off the unaccompanied minor, the parent/guardian may NOT leave the airport until the following criteria are met:

    • the parent/guardian has a signed copy of the UMNR form
    • the UMNR is onboard the aircraft 
    • the parent/guardian's name, address and cell phone number are all documented on the minor's reservation.

    In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

    pick up information

    Unaccompanied minors may be met at the baggage carousel area. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

    The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.


    Directions to EWR

    from the North

    Take the I-87 NY Thruway. Leave the Thruway at Exit 15 and turn south on the NJ 17 to US 46. Take US 46 east to NJ Turnpike. Take the NJ Turnpike south to Exit 14 or 13A and follow the signs for the Newark Liberty International Airport.

    OR

    Take the NE Thruway south to I-95-Cross Bronx Expressway west. Cross the George Washington Bridge to the NJ Turnpike south. On the NJ Turnpike south go to Exit 14 or 13A and follow the signs for the Newark Liberty International Airport.

    OR

    Take I-684 south to I-287. From 1-287 south take I-87 (NY Thruway-Major Deegan Expressway), south to the George Washington Bridge. Turn west on the bridge to the NJ Turnpike (I-95). Go south on the NJ Turnpike to Exit 14 or 13A and follow the signs for the Newark Liberty International Airport.

    from the East

    Take the Long Island Express Way (I-495) west to I-278/BQE. Take the BQE south to Verrazano Bridge. Continue on I-278 west to the Goethals Bridge. Go across the bridge and take NJ Turnpike north to Exit 13A or Exit 14 then follow the signs to the airport.

    from the South

    Take the NJ Turnpike north to Exit 13A or 14 and follow the signs to the Newark Liberty International Airport.

    from the West

    Take the I-78 east to Exit 57and follow the signs for the Newark Liberty International Airport.

    OR

    Take the I-80 east to I-280. Take I-280 east to NJ Turnpike. Take the NJ Turnpike south to Exit 14 or 13A and follow the signs to the Newark Liberty International Airport.

    OR

    Take US 22 east to merge with US 1&9 north and following the signs for the Newark Liberty International Airport.


    Flight Durations

    Approximate flight durations, as well as other pertinent flight details may be found on the 'Select your flights' screen when booking on jetblue.com.

    Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.


    Ground Transportation - EWR

    Ground Transportation Information counters providing information for buses and reservations for shared-ride vans and private car/limousine services are situated at the south end of each terminal (exit through Door 1 on the Arrival level) and at the north end of Terminal B, near the International Arrivals Lobby.

    AirTrain

    Take AirTrain to Newark Liberty International Airport Train Station to connect to NJ TRANSIT or Amtrak trains.

    NJ Transit will connect with trains that run on the Northeast Corridor or the North Jersey Coast Line. If you choose to use Amtrak, you will connect with trains that run on the Northeast Corridor Line.

    bus service

    NJ Transit Bus makes stops at the Ground Transportation Courtyards at Terminals A, B and C. Covered, partially enclosed waiting areas are provided for bus passengers. Bus service is available to many locations including downtown Manhattan. Check with the Ground Transportation Information counter for specific information.

    GroundLink.com

    JetBlue has a partnership with GroundLink, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

    This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with a knowledgeable, professional and reliable car service and limo provider. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS to ensure efficient and stress-free travel to the final destination.

    shared ride

    For shared-ride van and private car/limousine services, reservations can be made at the Ground Transportation Information Counters and in the International Arrivals Lobby in Terminal B.

    Passengers making reservations at the counters stay in nearby waiting areas until a Ground Transportation agent announces the arrival of their van or private car.

    SuperShuttle

    Super Shuttle Manhattan can be contacted at 1-800-258-3826. The fare range is *$15 - *$19.

    Airlink is also available at 1-877-599-8200 or 1-718-560-3900. The fare is *$17.

    taxi service

    Taxis are available at Terminals A, B and C. Only use taxis at the authorized taxi stands.

    • For taxis serving Terminal A call 1-908-820-4178.
    • For taxis serving Terminals B and C call 1-973-733-8912.

    There is a *$1 charge for each piece of baggage over 24 inches.

    * All rates are subject to change without notice.


    Mileage Information - EWR

    The airport is 16 miles from Manhattan. Additional areas of interest:

    Bronx, NY 27.7 miles
    JFK Airport 27.9 miles
    La Guardia Airport 22.9 miles
    Mineola, NY 37.6 miles
    New Haven, CT 93.7 miles
    Philadelphia, PA 85.4 miles
    Washington D.C. 214.2 miles
    Waterbury, CT 105.6 miles

    Other Airlines - EWR

    If you're making a connection in Newark, here's a list of other airlines:

    Air Canada 1-800-247-2262
    Air France 1-800-237-2747
    Air India 1-212-751-6200
    Air Jamaica 1-800-523-5585
    Air Plus Comet 1-877-999-7587
    Air Tran 1-800-247-8726
    Alaska Airlines 1-800-426-0333
    Alitalia 1-800-223-5730
    America West 1-800-235-9292
    American 1-800-433-7300
    American Eagle 1-800-433-7300
    British Airways 1-800-247-9297
    Casino Express 1-775-738-6040
    Chautauqua 1-800-428-4322
    Comair 1-800-354-9822
    Continental 1-800-525-0280
    Czech Airlines 1-800-223-2365
    Delta 1-800-221-1212
    Delta Express 1-800-221-1212
    El Al 1-800-223-6700
    EVA Airways 1-800-695-1188
    Express Jet-Continental 1-800-525-0280
    Flybe British European 1-800-525-0280
    Hooters Air 1-888-359-4668
    KLM Royal Dutch Airlines 1-800-374-7747
    Lot Polish 1-800-223-0593
    Lufthansa 1-800-645-3880
    Malaysia 1-800-552-9264
    Mexicana 1-800-531-7921
    Miami Air 1-305-871-3300
    Midwest 1-800-452-2022
    Northwest Airlines 1-800-225-2525
    Qantas 1-800-227-4500
    SAS 1-800-221-2350
    Singapore Airlines 1-800-742-3333
    Song 1-800-221-1212
    Swiss Air 1-877-359-7947
    TAP Portugal 1-800-221-7370
    United 1-800-241-6522
    United Express 1-800-241-6522
    USA3000 1-800-577-3000
    US Airways 1-800-428-4322
    US Airways Express 1-800-428-4322
    Virgin Atlantic 1-800-862-8621

    Parking - EWR

    For additional parking information call: 1-973-961-6421 or 1-973-961-6422

    * All rates are subject to change without notice.

    hourly parking

    Hourly Parking is available in P1/P3 and P4. The rate is *$3 for the first half hour or part, *$6 for up to 1 hour, and *$3 for each hour or part thereafter up to a *$20 maximum each 24-hour period.

    long-term parking

    Economy Long-Term Parking is available in lot P6. The rate is *$15 for up to the first 24-hour period and *$8 for each 12-hour period after that.

    Free shuttle bus service is provided between P6 and Terminals A, B and C every 10-15 minutes from 5:00 a.m. to 12:00 midnight and every 20 minutes from 12:00 midnight to 5:00 a.m.

    parking for disabled customers

    The rate is *$3 for the first half hour or part, *$6 for up to 1 hour and *$3 for each hour or part thereafter up to *$10 maximum for each 24-hour period.

    short-term parking

    Short Term Parking is available in lots A, B, and C. The rate is *$3 for the first half hour or part, *$6 for up to 1 hour and *$3 for each hour or part thereafter up to a *$30 maximum each 24-hour period.

    valet parking

    The rate is *$36 for the first 24-hour period and *$18 for each 12-hour period or part.


    Special Service Information - EWR

    For your convenience, regular and oversized wheelchairs are available upon request. Specially designed electric carts are available for disabled customers.

    TTY/TDD phones are conveniently located to accommodate customers who are hard of hearing. Customers who are hard of hearing can obtain information about Newark Liberty International Airport's flights and services by dialing 1-877-439-7889.

    parking

    Parking lots nearest to the entrances of each terminal have a limited number of designated spaces for travelers with disabilities. The vehicle needs to display an official license plate, bearing the disabled designation or other official documents issued by a municipality or state of residence.


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