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Orlando, FL (MCO)



 
Orlando International Airport (MCO)
Terminal   

Airside 1 at Terminal A 

Recommended Check-in Time Domestic: 90 mins
International: 3 hours

Even More® Speed

Yes
Ticket Counter Hours 3:30 a.m. - 11:30 p.m.
Cashless Lobby

Cash is not accepted as a form of payment at the ticket counter.
Click here for more information.

Baggage Claim Phone Number 1-407-825-2163 (office)
1-407-825-2156 (fax)
Curbside Check-in No
Airport Website Click Here

 


Even More Speed at MCO - Crewmember information

While we do have an Even More Speed-branded lane at MCO, the priority lane is located on the side facing Terminal B and our Customers come from Terminal A, so there is a chance that some of our Customers have a hard time finding it, even with the signage that is posted.

Additionally, depending on the time of day, TSA may change the way the line is directed or merge the priority Customers with other Customers. Unfortunately, how the security lanes are managed is completely up to the discretion of TSA.

We apologize to any Customers who don’t feel like they received the expedited service they paid for; if unsatisfied, they may speak with an JetBlue Crewmember for a refund.


Cut-off Time for Checking In
  • If you're not checking bags, you must check in no later than 30 minutes* prior to scheduled departure for domestic flights and 60 minutes for international flights
  • Checked baggage will not be accepted more than six (6) hours ahead of scheduled departure time, nor less than 40 minutes (domestic) and 60 minutes (international) prior to departure 
  • All customers must be onboard the aircraft 15 minutes prior to scheduled or posted departure time for domestic and international flights.

JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.


MCO - Boarding & Deplaning Options

All boarding and deplaning in Orlando is done via the jetbridge. Orlando does not participate in boarding or deplaning from the back of the aircraft.


MCO - Special Service Information

For your convenience, regular sized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY/TDD phones are located near the Main Terminal phone banks and are also available at the JetBlue ticket counter.

Additional accessibility information may be found at https://www.orlandoairports.net/getting-around-mco/disabled-access/

Their Lost and Found Department phone number is 407-825-2111 and email is lostandfound@goaa.org
They have a location in Terminal A on the same level as TSA.

Pet Relief Area
MCO’s pet relief area is located on Terminal A, Level 2 –baggage claim area, outside on the East end of the building.

UMNR Pick up and Drop off Areas
UMNR’s are dropped off and picked up in the departure gate Terminal Airside 1.

  •  Drop off: Parent/guardian must obtain a gate pass from the Jetblue ticket counter upon UMNR check in. Government issued ID is required. All UMNR’s are escorted by the drop off person to the gate of departure and must remain with the minor until the Aircraft departs and they receive a signed copy of the UMNR form.
  • Pick up: Parent/guardian must obtain a gate pass from the Jetblue Baggage Services crew located in Terminal A-1, level 2 and must proceed through security to the arriving gate. Government issued ID is required. Parent/guardian should arrive no later than 30 minutes prior to aircraft arrival. If arriving late, the minor will be held at the Just Ask desk across from Gate 1.
     

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