Terminal	Terminal 2 - West End
Check-in Time	90 Minutes
Ticket Counter Hours	10:00 a.m. - 1:30 p.m. & 5:00 p.m. - 10:30 p.m.
Baggage Claim Phone Number	1-619-725-0807 extension 7207 (office)
Curbside Check-in	($2 fee per checked bag)
Directions to Airport	Click Here For Directions
Airport Website	Click Here

 

SAN DIEGO INTERNATIONAL AIRPORT

JetBlue Airways
3835 North Harbor Drive
San Diego, CA 92101-1040

General Airport Phone: 1-619-400-2400

baggage claim location

Baggage Claim is located on the west end of the lower level of Terminal 2. You can pick up your bags from Carousel 7.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The Baggage Service Office will be open for arriving flights only. If you need assistance at any other time please contact a JetBlue Crewmember at the ticket counter.

San Diego Baggage Service Office telephone: 1-619-725-0807 extension 7207

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

Permitting weather and other circumstances, San Diego may offer boarding and deplaning from both the front and back of the aircraft.

The option to board and deplane from the back is available for customers who are seated in the back half of the aircraft and for those who can comfortably ascend stairs.

Car rental counters are located near Baggage Claim. You can access the shuttles from Terminal 1 at the center traffic aisle and also at the traffic island at the far west end of Terminal 2.

Alamo	1-800-462-5266
Avis	1-800-527-0700
Budget	1-800-527-0700
City Rent a Car	1-619-223-6444
Dollar	1-866-434-2226
Enterprise	1-800-736-8222
Express Rent A Car	1-619-232-5400
Getaway Rent a Car	1-619-233-3777
Hertz	1-800-654-3131
National	1-800-227-7368
West Coast Rent a Car	1-619-544-0606

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in Terminal 2, west end between US Airways / America West and Delta Airlines, and is open from 10:00 a.m. to 1:30 p.m. and 5:00 p.m. to 10:30 p.m. daily.

We recommend you arrive at the airport at least 90 minutes prior to departure. Please note, the TSA Security Checkpoint closes at 10:30 p.m. Avoid delays by checking for traffic alerts, and allow enough time to go through TSA screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Our flights depart out of Gate 38.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

If you have a confirmed reservation, feel free to use a kiosk machine to check in. You may check in using the kiosk no more than four hours prior to departure if you are checking baggage. Customers with no checked baggage may check in within 24 hours from their scheduled departure time. Kiosk check in is not available 30 minutes or less before departure.

You can retrieve your information and check in at a kiosk using one of the following methods:

• Reservation number
• Emailed itinerary with the bar code
• Credit card with your name on it
• TrueBlue number or email address and password if you're a TrueBlue member

In order to validate your boarding pass, you'll need to present it along with your photo ID at the gate.

Curbside Check In and Skycap

JetBlue is offering Curbside Check-in at San Diego International airport.

Once you've checked in at curbside your bags will be taken care of and you can head straight to security.

Please note, there is a $2 fee for curbside check in and is not currently available for international travel.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

When a gate pass is issued, it is the TSA's decision as to whether a young child, in addition to the unaccompanied minor, may pass through security with the adult.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor. Please note, the parent/guardian must request a gate pass at the airport ticket counter to pick up their minor at the departure gate.

pick up information

When picking up an unaccompanied minor, one person may receive a gate pass to proceed into the arrivals area to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 1-619-686-8076 to have them paged.

from I-5 Northbound

Take San Diego Airport / Hawthorn Street exit (signs will direct you onto westbound Hawthorn Street). Proceed to North Harbor Drive and turn right. Commuter Terminal is one mile ahead on right hand side; Terminal 1 and Terminal 2 are 1/4 and 1/2 mile beyond Commuter Terminal.

from I-5 Southbound

Take San Diego Airport / Sassafras Street exit. This puts you onto Kettner Boulevard. Take Kettner to the traffic light at Sassafras Street and turn right. Proceed down the hill to the traffic light at Pacific Highway and turn left. Take Pacific Highway about 1/2 mile to Laurel Street and turn right. Take Laurel Street to the next light, North Harbor Drive, and turn right. Commuter Terminal is one mile ahead on right hand side; Terminal 1 and Terminal 2 are 1/4 and 1/2 mile beyond the Commuter Terminal.

from State Route 163

Take State Route 163 southbound to I-5 North and follow directions above for I-5 northbound.

from I-8

Take State Route 163 or I-5 Southbound and follow applicable directions above.

from I-15

If north of State Route 163, take State Route 163 southbound and follow directions above for State Route 163 southbound. If south of State Route 163, take I-8 west and follow applicable directions above for I-8 westbound.

To check approximate flight durations, please click on this link.

Please note, flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

bus service

The Red Bus provides complimentary wheelchair-accessible transportation between the Airport's terminals.

Buses run at every ten minutes.

Designated Red Bus stops are located curbside at all three terminals.

For additional information call: 1-619-291-1508

Coaster service

The Coaster trains link you between coastal North County and downtown San Diego, including station stops in Old Town, Sorrento Valley, Solana Beach, Encinitas, Carlsbad and Oceanside.

If you are traveling to the Airport and have a validated Coaster ticket, you may use it for a free transfer to the Flyer Route No. 992. Buses depart near the Santa Fe Depot, the Amtrak train station at the corner of Kettner and Broadway, every 10 minutes between 5:00 a.m. and 12:52 a.m.

If you are traveling from the Airport you can take The Flyer Route No. 992, a Metropolitan Transit System bus that travels between the Airport and downtown San Diego, it connects with the Coaster at the Santa Fe Depot, the Amtrak train station.

The Coaster operates Monday-Saturday. There is no Sunday service.

Service is not offered on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day.

For additional information call: 1-800-262-7837

public transportation

Public transit is available via the Flyer Route No. 992, a Metropolitan Transit System bus that travels to and from the Airport and downtown San Diego, stopping between Terminals 1 and 2 and the Commuter Terminal.

The 10-minute bus service connects with Trolley, Coaster and Amtrak stations and is wheelchair accessible.

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

shuttle service

Shuttle service is available at the Transportation Plazas across from Terminals 1 and 2, and curbside at the Commuter Terminal. A Transportation Coordinator will place you with the first available shuttle, unless you specify a particular shuttle company.

For additional information call:

Airport Shuttle	1-619-234-4403
Access Shuttle	1-619-282-1515 1-800-690-9090
Cloud 9 Shuttle	1-858-505-4998 1-800-9SHUTTLE
Coronado Livery	1-619-435-6310
EZ Ride	1-800-777-0585
Five Star Shuttle	1-619-294-3300 1-866-281-4288
Sea Breeze Shuttle	1-619-297-7463

taxi service

Taxis are available at the Transportation Plazas. Simply follow the signs to get to the Plazas. A Transportation Coordinator will place you with the first available taxi, unless you specify a particular company.

To arrange a taxi call:

Airport Yellow Cab of San Diego	1-619-234-6161
American Cab	1-619-234-1111
Orange Cab	1-619-291-3333
San Diego Cab	1-619-226-8294 1-800-368-2947
USA Cab	1-619-231-1144

trolley service

The San Diego Trolley does not stop at the Airport.

However, it does reach many neighborhoods and areas with popular attractions and landmarks, such as Old Town, Mission Valley and Fashion Valley.

Rider Information is available to help you use the Trolley with ease and comfort. You can get to the Trolley by using the Flyer Route No. 992 and connecting to the Trolley Station.

The airport is located 5 miles from downtown San Diego. Additional areas of interest:

Old Town San Diego	5 miles
Sea World, CA	8 miles
Coronado Island, CA	12 miles
El Cajon, CA	20 miles
Tijuana, Mexico	23 miles
Oceanside, CA	40 miles
Los Angeles, CA	124 miles

If you're making a connection in San Diego, here's a list of other airlines:

AeroMexico	1-800-237-6639
Air Canada	1-888-247-2262
Alaska Airlines	1-800-252-7522
America West Airlines	1-800-235-9292
American Airlines	1-800-433-7300
American Eagle	1-800-433-7300
British Airways	1-800-247-9297
Continental	1-800-525-0280
Delta Airlines	1-800-221-1212
Frontier	1-800-432-1359
Hawaiian Airlines	1-800-367-5320
Horizon Air	1-800-547-9308
Mesa Airlines	1-602-685-4000
Northwest Airlines	1-800-225-2525
United Express	1-800-241-6522
Southwest Airlines	1-800-435-9792
Sun Country Airlines	1-800-359-6786
United Airlines	1-800-241-6522
US Airways	1-800-428-4322

For additional parking information call: 1-619-291-2087

* All rates are subject to change without notice.

disabled customers parking

Parking for customers with disabilities is available at all on-site lots. Well-defined spaces are conveniently located near each skybridge elevator and all entry points for each terminal.

long-term parking

The Airport offers a long-term parking alternative, Park Shuttle & Fly, located just minutes from San Diego International Airport.

For additional information and rates call: 1-888-955-7275.

short-term parking

Short and long-term parking is available on-site for up to 30 days. You can pay at a walk-up Express Parking Pay Stations located outside Terminals 1 and 2 along the far curb at the edge of the parking lot, or you can pay from your car at pay booths as you exit the lot.

0 to 1/2 hour	*$0.50
1/2 to 1 hour	*$1
1 to 2 hours	*$3
2 to 3 hours	*$5
3 to 4 hours	*$7
4 to 5 hours	*$10
5 to 6 hours	*$13
6 to 7 hours	*$16
7 to 24 hours	*$18
Each additional day	*$24 flat rate

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

There is a TDD/TTY phone located at the Baggage Claim area near Carousel 8.