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*Please Note: Customers traveling from Bermuda to the United States must check in for their flight during Customs hours of operation (regardless of flight delays) or they will be denied boarding.
JetBlue is not liable for any charges incurred for bags that were checked late, nor liable for delivery or compensation for late-checked bags.
Cats and dogs are required to have an import permit issued in advance by the Department of Environmental Protection to be brought into Bermuda.
The main provisions required for an import permit as it applies to dogs and cats include, but are not limited to:
Import permits must be acquired in advance. For more information on how to obtain a permit, click here, send an email to firstname.lastname@example.org or call 441-236-4201.
Animals arriving without proper documentation are immediately returned to country of origin or are destroyed, at the owner's expense.
We currently do not have a jetbridge available; therefore all boarding is done via the airstairs.
Both regular and oversized wheelchairs are available upon request.
An elevator is available to get to different levels.
A wheelchair lift is used for customers in a wheelchair or for those who are unable to ascend stairs.
TTY phones are available at the Bermuda airport.
An information desk is available near baggage services and Immigration. It is open from 11:00 a.m. until 10:00 p.m.