Terminal	TBA
Check-in Time	3 hours
Ticket Counter Hours	8:30 a.m. - 2:00 p.m.
Baggage Claim Phone Number	876-924-8092
Skycap/Curbside	Yes/No
Airport Website	Click Here

Norman Manley International Airport

JetBlue Airways
Palisadoes, Kingston
Jamaica

General Airport Phone: 1-876-924-8546

baggage claim location

The baggage service office inside Customs Hall.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office at the airport you flew into within four hours after arrival.

The baggage service office is open from 8:30 a.m. until 2 p.m.

Kingston Baggage Service Office telephone: 876-924-8092
Kingston Baggage Service Office fax: 876-924-8494

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

All boarding and deplaning in KIN is done via the jetbridge and airstairs.

The following car rental agencies are located to the left after exisiting Customs Hall.

Avis	876-924-8293
Budget	876-924-8762
Hertz	876-924-8028
Island Car Rentals	876-924-8075

other car rental options

We can also offer you special rates on rental cars through our partner Hotels.com. You can book these rates by clicking on the link below or, if you call our Reservations team to book your reservation, one of our Reservation crewmembers can transfer you to Hotels.com.

You may also contact Hotels.com Customer Support directly for questions regarding hotel or car reservations 24 hours a day, seven days a week at 1-800-544-3581 (English) or 1-800-520-8629 (Spanish)..

ticket counter hours and location

Our ticket counter is located in a common use area and the location will vary between stations 19 and 26 daily. Our ticket counter is open from 8:30 a.m. until 2 p.m. daily.

When leaving Jamaica we recommend you arrive at the airport at least three hours prior to departure.

Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

You will need a boarding pass to get through security. Gates are assigned by the airport authority on a daily basis and will vary.

check-in requirements for international travel

Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.

Proof of return or onward travel and documents required for next destination are required at the time of check in. Failure to provide such documentation will result in denied boarding.

Customers traveling with an infant as a lap child are required to provide a passport or official birth certificate. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

check-in cut-off time

All customers must be checked in for their flight at least 60 minutes prior to scheduled departure.

We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

boarding cut-off time

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

Kiosk check in is currently not available for international travel.

skycap and curbside check in

We offer skycap service, however we do not offer curbside check-in.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.

pick up information

When picking up an unaccompanied minor, please proceed into the arrivals area directly located outside of Customs to meet the minor. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

If you’re trying to get a hold of someone at the airport call 876-924-8835 to have them paged.

Information coming soon

To check approximate flight durations, please click on this link.

Please note: flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

bus service

Bus and Taxi service are located in the Ground Transportation Hall, outside the Customs area.

LimoRes.net

JetBlue has a partnership with LimoRes.net, the leading revolutionary online ground transportation provider, to provide customers with the option to book exclusive discount rates on www.jetblue.com/cars.

This new car service option provides our customers with an additional level of comfort and service that comes with pre-booking ground transportation with knowledgeable, professional and reliable car service and limo providers. This option allows travelers to reserve the service online for a ride to or from the airport, including prompt curbside pick-up and drop-off by a local driver with GPS equipment to ensure efficient and stress-free travel to the final destination. For a small additional fee, customers can also elect to be picked-up inside the airport upon arrival. 

If you're making a connection in New Orleans, here's a list of other airlines:

Air Jamaica	876-924-8781
American	1-800-433-7300
Air Canada	876-924-8211
Spirit Airlines	1-888-477-4748

*All rates are subject to change without notice.

long-term parking & short-term parking

Both short-term and long-term parking is available.

Duration	Rate (in Jamaican Dollars)
Up to 1 hour	$100.00
Up to 2 hours	$200.00
Greater than 2 hours	$300.00
Each subsequent 24 Hrs, or part thereof	$300.00

For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.

TTY phones are available.

The information desk is located in teh departures lounge for further assistance.