BARNSTABLE MUNICIPAL AIRPORT

Cape Air
660 Barnstable Road
Hyannis, MA 02601

General Airport Phone: 1-508-778-7770

baggage claim information

You can pick up your bags from the baggage claim area near Gate 5.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a Cape Air crewmember while you're at the airport. I

f you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four hours after arrival.

The baggage service office is open from 6:00 a.m. until 8:00 p.m.

Barnstable Baggage Service Office telephone: 1-508-778-6623
Barnstable Baggage Service Office fax: 1-508-790-1326

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT seven days a week at 1-866-538-5438.

The following car rental agencies are located in the airport:

Budget	1-800-527-0700
Hertz	1-800-654-3131
Thrifty	1-508-771-0450

ticket counter hours and location

The Cape Air/Nantucket Airlines Counter is next to Island Airlines and is open from 6:00 a.m. until 8:00 p.m.

We recommend you arrive at the airport at least 45 minutes prior to departure. You will need a boarding pass to get through security. Our flights depart out of Gate 2.

check-in requirements for domestic travel

Government issued identification is required for all customers 18 years of age and over. Identification is not required for any person under the age of 18.

The name on the ID must match the name in the reservation.

Forms of valid identification for domestic flights are described below.

One form of photo ID, including:

• Driver's license
• Passport
• Photo ID issued by a government agency
• JetBlue Airways Corporation ID card

-OR-

Two forms of non-photo ID including:

• Social Security card
• Medicare/Medicaid card
• Voters Registration card
• Driver's license without photo
• ID issued by a government agency

Customers traveling with an infant as a lap child may be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Unaccompanied minors must check in at the ticket counter. An unaccompanied minor does not need photo ID. However, the adult dropping them off and picking them up will need photo ID. This adult must be named in the reservation.

Your confirmation number or itinerary may be helpful, but are not necessary to check in.

All reservations not paid for at least 30 minutes prior to departure are subject to cancellation.

check-in cut-off time

Checked baggage may not be accepted less than 30 minutes prior to the flight departure time. We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

If you are not checking bags, you may check in up to 30 minutes prior to scheduled departure and must be in the gate area at least 15 minutes prior to scheduled departure.

boarding cut-off time

Each customer must be onboard the aircraft 15 minutes prior to departure. Standby customers may be cleared at 10 minutes to departure. Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

If you’re trying to get a hold of someone at the airport call 1-508-790-1980 to have them paged.

From Route 6, bear right off the highway onto Route 132, Exit 6. Continue until you come to the rotary; go three-fourths of the way around the rotary, and the airport is on the right.

Boston, Massachusetts

HYA to BOS 35 minutes

BOS to HYA 35 minutes

taxi

Town Taxi: 1-508-115-0400

Hyannis Taxi: 1-508-775-0400

bus

For information please call 1-508-746-0378.

boats

Steamship Authority: 1-508-477-8600

Hyline: 1-800-492-8082

The airport is three miles from Barnstable and two miles from Hyannis.

Additional areas of interest:

Cape Cod Mall 1 mile

J.F. Kennedy Memorial 3 miles

For additional mileage information, visit mapquest.com by clicking on the link below.

Short-term and long-term parking is available withing walking distance from the terminal. Parking is available for *$12 per day in the spring, summer, and fall. The rate is *$6 per day in the winter.

*Rates are subject to change without notice.

For your convenience, regular and oversized wheelchairs are available upon request.