Terminal	East side of the terminal next to American Airlines
Check-in Time	3 hours
Ticket Counter Hours	Sunday 9:00 a.m. - 2:00 p.m. Monday - Saturday 9:00 a.m. - 5:00 p.m. Daily (until 01/04/10) 12:10 a.m. - 2:10 a.m.
Baggage Claim Phone Number	1-809-586-0950 (office) 1-809-586-0926 (fax)
Skycap/Curbside	Yes/No

JetBlue Airways
Aeropuerto Internacional Gregorio Luperon
La Union, Puerto Plata, DR

General Aiport number: 809-291-0000

baggage claim information

You may pick your bags up from baggage claim on the main level in the Passing Arrival Immigration area.

making a baggage claim

If your baggage has been delayed or damaged, it is important to make a baggage claim with a JetBlue crewmember while you're at the airport.

If you need to make the claim once you've left the airport, please call the JetBlue Baggage Service Office within four hours after arrival.

The baggage service office is open from 10:00 a.m. until 6:00 p.m.

Puerto Plata Baggage Service Office telephone: 1-809-586-0950
Puerto Plata Baggage Service Office fax: 1-809-586-0926

baggage claim follow-up

If you’re following up on a baggage claim, Central Baggage Services can be reached from 6:00 a.m. until 9:00 p.m. MT Monday through Friday and from 8:30 a.m. until 5:00 p.m. on Saturday and Sunday at 1-866-538-5438.

Puerto Plata Airport deplaining options are based on jetbridge availability. A wheelchair lift is used for customes in a wheelchair or for those who are unable to ascend stairs.

The following car rental agencies are located on the east side of the terminal, immediately after exiting Customs:

Avis	809-586-0214
Budget	809-586-0413
Honda Rental Car	809-586-0233
Hertz	809-586-0200
Thrifty	809-586-0242
Nelly Rental Car	809-586-0505
National	809-586-0285
Payless	809-586-0215
Best Way	809-586-0314
Savings	809-586-0217

ticket counter hours and location

Our ticket counter is located on the East Side of the terminal next to American Airlines and is open from during the following hours:

Sunday

9:00 a.m. - 2:00 p.m.

Monday - Saturday

9:00 a.m. - 5:00 p.m.

Daily (until 01/04/10)

12:10 a.m. - 2:10 a.m.

We recommend you arrive at the airport at least three hours prior to departure. Avoid delays by checking for traffic alerts, and allow enough time to go through security screening, particularly during holidays and peak travel days. Please note, JetBlue has cutoff times for baggage check in, and also for check in at the departure gate; JetBlue will not be responsible for expenses incurred due to late check in.

To get through security you will need to check in at the ticket counter and receive your boarding pass. Our flights depart out of Gate 6.

check-in requirements for international travel

Documents required for travel vary according to citizenship, residency, age (for minors), length of stay, purpose of visit, student status, etc. Please check for specific requirements for the country, or countries, you are visiting to make sure you have the correct documents.

Proof of return or onward travel and documents required for next destination are required at the time of check in. Failure to provide such documentation will result in denied boarding.

The Dominican Republic has strict requirements concerning the travel of minors (persons under the age of 18) to/from the Dominican Republic. Any customer under the age of 18 who is unaccompanied, traveling with someone other than both parents or legal guardians, or who is traveling with only one parent or legal guardian, should contact the Dominican Republic Consulate in the United States or the Dominican Republic Ministry of Foreign Affairs for entry/exit requirements.

Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

Customers traveling with an infant as a lap child could be asked for proof of age, such as a passport, birth certificate (copies are acceptable for domestic travel) or an immunization record when the infant's age is questionable. Infants between three and 14 days old must also have, in the form of a letter, their doctor's approval to travel.

check-in cut-off time

All customers must be checked in for their flight at least 60 minutes prior to scheduled departure.

We will not be liable for any charges incurred for baggage that was checked late, nor will we be liable for delivery or compensation for late checked baggage.

boarding cut-off time

Each customer must be onboard the aircraft 20 minutes prior to departure.

Any customer not onboard, even if they have checked in and received a boarding pass, may be denied boarding and will not be entitled to denied boarding compensation.

kiosk check in

Kiosk check in is not available for international travel.

skycap and curbside check in

We currently offer skycap service but do not have curbside check in at the Puerto Plata airport.

The Dominican Republic has strict requirements concerning the travel of minors (persons under the age of 18) to/from the Dominican Republic. Any customer under the age of 18 who is unaccompanied, traveling with someone other than both parents or legal guardians, or who is traveling with only one parent or legal guardian, should contact the Dominican Republic Consulate in the United States or the Dominican Republic Ministry of Foreign Affairs for entry/exit requirements.

Photo identification is required for both parties who drop off and pick up an unaccompanied minor. Unaccompanied minors will not be accepted without the guardian's photo ID.

drop off information

Parents/guardians who are dropping off their minors may leave the airport before the plane has left the gate as long as they have their cell phone number documented on the minor's reservation.

In the event of a gate return, a JetBlue Crewmember will contact the parent/guardian so that he/she can immediately return to the airport to meet their minor.

pick up information

When picking up an unaccompanied minor, you may meet them in the arrivals area in the main Terminal. Please arrive at the airport no later than 30 minutes before the scheduled arrival.

The child will only be released to the person indicated on the unaccompanied minor form or on the reservation and that person must present their government issued photo ID.

There is one main road from either direction. If your coming from Santiago, you take Hwy Duarte until you reach Hwy # 5 North. This will take you pass Puerto Plata City until signs to the Airport. Estimated travel time from Santiago, 1 hr 30 mins. From Samana located at the east side of the island, drive North west on Hwy #5, until you reach the airport once you pass the City of Sosua. Driving time from Samana to POP, 2 hrs 30 mins.

To check approximate flight durations, please click on this link.

Please note, flight durations vary with wind currents, weather developments, aircraft congestion, and air traffic control directives.

Taxi service is avaiable from Puerto Plata Airport.

Metro Tours	809-586-6062
Apolo Tours	809-586-6610
Prieto Tours	809-586-5280
Caribe Tours	809-586-4544

The airport is 24 miles from downtown Puerto Plata. Additional areas of interest:

Ocean World Marine Park	25 miles
Whale Watching in Samana	130 miles
Cayo Arena	110 miles
Damajagua Falls	30 miles
Puerto Plata City and Sosua Beach	25 miles
Punta Cana	174 miles

If you're making a connection in Puerto Plata, here's a list of other airlines:

Continental Airlines	809-586-0276
American Airlines	809-586-1990

* All rates are subject to change without notice.

Short term parking is available at the airport at for *$3 - small vehicle, *$5 - SUV, and *$10 - Passenger Buses. An hourly or daily rate is not applicable in Puerto Plata.

For your convenience, oversized wheelchairs are available upon request. Electric carts are not available.TTY telephones are located at the ticket counter. The information desk is open from 8 a.m. until 6:30 p.m.