4:45 a.m. - 7:30 p.m.
Cash is not accepted as a form of payment at the ticket counter. Click here for more information
In the terminal at Baltimore/Washington International Airport (BWI), all animals, including service and emotional support animals, shall be properly confined in a cage, crate, or other device. Seeing-eye dogs or hearing-alert dogs are exempt from this requirement. Click here for more information.
JetBlue is not liable for any charges incurred for baggage that was checked late, nor liable for delivery or compensation for late-checked baggage.
*kiosk availability subject to airport hours of operation
JetBlue boards/deplanes using a jetbridge at Baltimore/ Washington International Airport.
For your convenience, regular and oversized wheelchairs are available upon request. Electric carts are not available in the concourse area.
Phones with TDD/TTY service are located at all banks of public phones in the terminal. Also at Information desk B on the upper level. At the information booth on the lower level near baggage carousals.
Indicates link opens an external site and may not conform to the same accessibility policies as JetBlue.