JetPaws - Frequently asked questions

» How do you book a pet?
» How much is the oneway pet fee?
» Does my pet have to stay in its carrier when I’m traveling?
» What is Petiquette™?
» What vaccinations/documents do I need for international travel?
» What documents do I need for travel within the United States?
» How do I cancel my pet’s reservation?
» Where can I get the free Pet Travel Guide?
» Does my pet earn TrueBlue points if they are traveling with me?

 
How do you book a pet?
JetBlue gladly accepts small cats and dogs in the aircraft cabin on both domestic and international flights (with the exception of flights to Jamaica). To book your pet, call 1-800-JETBLUE (538-2583). Pets cannot be booked online. Booking a pet (Link to General Information on Booking a Pet)

How much is the oneway pet fee?

There is a nonrefundable pet fee of $100 each way. Booking a pet 


Does my pet have to stay in its carrier when I’m traveling?

Pets must remain inside a closed carrier while at the airport and in the aircraft. At the airport and inflight


What is Petiquette™?
Travel Petiquette™, the social graces of pet travel, counts the most the moment you arrive at the airport and begin your journey. We ask that you become familiar with the following regulations to make sure you and your beloved companion aren’t left behind. At the airport and inflight


What documents do I need for travel within the United States?
Currently there are no vaccination or health/veterinarian document requirements for pets on domestic flights. Pet vaccination and documentation requirements

How do I cancel my pet’s reservation?
If you would like to cancel your pet reservation, please call 1-800-JETBLUE (538-2583) prior to departure or the fee credit will be forfeited. If you call to cancel before your scheduled departure, the nonrefundable fee can be converted to a JetBlue air-only credit and applied toward future travel for one year from the date of issuance.

Where can I get the free Pet Travel Guide?
Click here to download our useful, free e-booklet featuring the ins and outs of jetting with your pet from the moment you book your flight to your arrival at your final destination; Travel Petiquette; and pet-friendly hotels, restaurants and parks plus animal hospitals in some of JetBlue’s major cities.

Does my pet earn TrueBlue points if they are traveling with me?

TrueBlue members jetting with their pet will earn an additional two TrueBlue points each way. However, the following Customers traveling with pets are NOT eligible for the two TrueBlue points:

  • Customers traveling with an emotional support animal.
  • Customers traveling with a service animal.

Please note: TrueBlue points for pets will be added on the the 5th and 20th of each month.


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